Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Red Robin Homecare

stars
stars 10 October 2024
We used this service for a long time and found every carer that came to our home excellent, in fact, we looked on some as friends the care was wonderful. Sadly the same cannot be said for the admin staff who fail to keep you informed of changes to rota and sometimes get it wrong. The main thing that I find upsetting is the fact that my husband passed away recently and not one person from the office has offered any condolences or sympathy. Bad attitude. As is telling people what they can and cannot put into a review.
Review from B M (Wife of Client/Service User)
stars
stars 04 October 2023
I would just like to say the care workers at Red Robin are wonderful people. They took great care of my uncle. They go above and beyond. He got on well with all his carers. I couldn’t have asked for more. Thank you all so much.
Review from Hazel D (Niece of Client/Service User)