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Arlington House, 72 Fore Street, Trowbridge, BA14 8HQ
View Full Details of Otter Homecare LtdLatest Reviews for Otter Homecare Ltd
06 January 2025
The Otter team have been amazing with my mother who with vascular dementia, did not believe she needed help. In very complicated circumstances they were able to check twice a day that she was safe and persisted despite her resistance. Using some excellent care techniques they were occasionally invited in and full care could be provided. This provided the whole family with regular assurance that she remained safe and coping as best as possible. The team's persistence, patience and kindness were exemplary and I would highly recommend them as a company.
16 December 2024
I am completely satisfied with the care given to my husband who has dementia and me, his primary carer. Everyone I have seen has gone the extra mile and for me at this extremely difficult stage of his quickly diminishing control it has been a God send. I cannot recommend them highly enough.
04 November 2024
Excellent.
29 October 2024
I cannot commend Otter Homecare enough. My sister and I engaged Otter on the diagnosis and progression of our mum's Alzheimer's when it became clear that additional help was needed. The daily care professionals attending to Mum have been exemplary. Lovely, kind and patient with Mum and communicative with us when Mum has had difficulties, they provide medication, nutrition assistance and companionship. The app is invaluable in providing information regarding each visit so that we can be reassured that Mum is in good hands. In addition to daily visits, Otter Homecare professionals have accompanied Mum on visits to local Alzheimer's Society café events and other excursions when family members have not been available. The care professionals have been brilliant in transporting Mum and encouraging her to join in with musical activities, bingo and quizzes which she thoroughly enjoys. Otter's ongoing support to Mum is an integral part of helping her and us cope with this devastating condition.
16 July 2024
All carers who have visited us have been extremely friendly, helpful and efficient. We look forward to the visit and enjoy a little chat when time allows. It is difficult to make a long review as we only see a carer twice a week for one hour each time. Perhaps when we require more help in the future we can expand on our comments.
19 April 2024
Very pleased with the service. The cleaner is always on time and gives an excellent house clean. She checks what needs special attention and pays close attention to all areas. Thank you for an excellent service.
05 February 2024
Came to this company for home care for my mum on the recommendation of another user who said how caring and compassionate they are. I feel very much at ease knowing my mum is in safe hands and also the relationship she has built with them. Highly recommend.
Latest Reviews for Otter Homecare Ltd
06 January 2025
The Otter team have been amazing with my mother who with vascular dementia, did not believe she needed help. In very complicated circumstances they were able to check twice a day that she was safe and persisted despite her resistance. Using some excellent care techniques they were occasionally invited in and full care could be provided. This provided the whole family with regular assurance that she remained safe and coping as best as possible. The team's persistence, patience and kindness were exemplary and I would highly recommend them as a company.
16 December 2024
I am completely satisfied with the care given to my husband who has dementia and me, his primary carer. Everyone I have seen has gone the extra mile and for me at this extremely difficult stage of his quickly diminishing control it has been a God send. I cannot recommend them highly enough.
04 November 2024
Excellent.
29 October 2024
I cannot commend Otter Homecare enough. My sister and I engaged Otter on the diagnosis and progression of our mum's Alzheimer's when it became clear that additional help was needed. The daily care professionals attending to Mum have been exemplary. Lovely, kind and patient with Mum and communicative with us when Mum has had difficulties, they provide medication, nutrition assistance and companionship. The app is invaluable in providing information regarding each visit so that we can be reassured that Mum is in good hands. In addition to daily visits, Otter Homecare professionals have accompanied Mum on visits to local Alzheimer's Society café events and other excursions when family members have not been available. The care professionals have been brilliant in transporting Mum and encouraging her to join in with musical activities, bingo and quizzes which she thoroughly enjoys. Otter's ongoing support to Mum is an integral part of helping her and us cope with this devastating condition.
16 July 2024
All carers who have visited us have been extremely friendly, helpful and efficient. We look forward to the visit and enjoy a little chat when time allows. It is difficult to make a long review as we only see a carer twice a week for one hour each time. Perhaps when we require more help in the future we can expand on our comments.
19 April 2024
Very pleased with the service. The cleaner is always on time and gives an excellent house clean. She checks what needs special attention and pays close attention to all areas. Thank you for an excellent service.
05 February 2024
Came to this company for home care for my mum on the recommendation of another user who said how caring and compassionate they are. I feel very much at ease knowing my mum is in safe hands and also the relationship she has built with them. Highly recommend.