Submit a Review for Lancashire Care Alliance Ltd
Flexi Work Offices, Castle House, Eastgate, Accrington, BB5 6EU
View Full Details of Lancashire Care Alliance LtdLatest Reviews for Lancashire Care Alliance Ltd
10 February 2025
The manager came to my Mum's rescue on Christmas Day. She went above and beyond to help the family out in a crisis, She even came the next day to give the family respite. Unfortunately Mum was admitted to hospital a few days later with a underlying health condition came into play, she even visited Mum in hospital to reassure her. After consulting with hospital staff her care continues with said company. The staff have helped Mum get back on her feet on her return home, enabling her to have some of her independence over a period of time. Everything is explained, there is continuing support with all aspects of her care. Great communication with the aim for Mum to stay at home. Would greatly recommend.
04 February 2025
I would like to thank all staff and management for their exemplary service that everyone has contributed to making our mum's daily life less of a struggle, less stressful and more comfortable in her day-to-day living. Each and every one of you has given our mum dignity, care and respect. To us the key important tools that made her enjoy your caring visits, support and companionships so rewarding to her and ourselves (family). We have found all dealings with this company in regards to our mum's care very efficient and friendly. Mum enjoyed all her visits from her carers and saw them as her friends. I would truly recommend them to anyone who is looking for excellent care for their loved ones. Humongous thank you to you all.
08 January 2025
The team went above and beyond with my Dad before he died. I was confident that any issues found when attending my Dad were swiftly addressed. I was kept informed daily. I would have no problem in recommending this care company to anyone.
08 January 2025
My brother is cared for on a daily basis by his care team. He speaks highly of his carers and what they do for him. The care team are punctual and treat my brother with respect. They keep myself and my wife fully informed and we have good communication with them.
28 May 2024
The care that is supporting Mum has exceeded our expectations. First class service going above and beyond, leaving Mum and all the family confident and knowing she is in the best hands and is receiving all her personal needs and care met on a daily basis. We are also linked into the my care log in portal which is more reassurance for the family as documentation of her care etc is recorded (this service is optional). So if unable to visit or get them to converse over the phone the family are aware of what has happened at each visit. What also helps us the continuity of the carers visiting. Mum especially as they like to know who will be calling in on them each day that is an important factor. Mum is treated with the utmost respect and dignity too. This in turn makes the family and Mum very happy knowing she is receiving the best possible care she deserves. Thank you to the Lancashire Alliance Care team.
19 March 2024
I find the staff very friendly and professional. They are always on time and complete all the tasks that I ask for help with. When I have a visit they cheer me up and leave me feeling better. When they are helping me physically they handle me gently and with respect which I appreciate.
04 October 2023
If I could rate more than five stars I definitely would. If you’re looking for a fast, efficient, caring and professional company, this is the one for you! From the carers to the management, everyone that has been involved in caring for my mum is competent and professional within their job roles. I suggest you look no further.
29 September 2023
Very friendly and patient carer. Very good communication and punctual team. They understood my sister's needs and worked above and beyond. Management is friendly, good communication with regards to any concerns. My sister is always treated with care and dignity. I would definitely recommend Lancashire Care Alliance if you want friendly, professional, good communication, punctual, reliable and always has the client's best interest.
29 September 2023
The best service one could ask for, couldn’t recommend Lancashire Care Alliance enough, trusting, caring and very professional. Lancashire Care Alliance has the best care programme offered in the North West!
Latest Reviews for Lancashire Care Alliance Ltd
10 February 2025
The manager came to my Mum's rescue on Christmas Day. She went above and beyond to help the family out in a crisis, She even came the next day to give the family respite. Unfortunately Mum was admitted to hospital a few days later with a underlying health condition came into play, she even visited Mum in hospital to reassure her. After consulting with hospital staff her care continues with said company. The staff have helped Mum get back on her feet on her return home, enabling her to have some of her independence over a period of time. Everything is explained, there is continuing support with all aspects of her care. Great communication with the aim for Mum to stay at home. Would greatly recommend.
04 February 2025
I would like to thank all staff and management for their exemplary service that everyone has contributed to making our mum's daily life less of a struggle, less stressful and more comfortable in her day-to-day living. Each and every one of you has given our mum dignity, care and respect. To us the key important tools that made her enjoy your caring visits, support and companionships so rewarding to her and ourselves (family). We have found all dealings with this company in regards to our mum's care very efficient and friendly. Mum enjoyed all her visits from her carers and saw them as her friends. I would truly recommend them to anyone who is looking for excellent care for their loved ones. Humongous thank you to you all.
08 January 2025
The team went above and beyond with my Dad before he died. I was confident that any issues found when attending my Dad were swiftly addressed. I was kept informed daily. I would have no problem in recommending this care company to anyone.
08 January 2025
My brother is cared for on a daily basis by his care team. He speaks highly of his carers and what they do for him. The care team are punctual and treat my brother with respect. They keep myself and my wife fully informed and we have good communication with them.
28 May 2024
The care that is supporting Mum has exceeded our expectations. First class service going above and beyond, leaving Mum and all the family confident and knowing she is in the best hands and is receiving all her personal needs and care met on a daily basis. We are also linked into the my care log in portal which is more reassurance for the family as documentation of her care etc is recorded (this service is optional). So if unable to visit or get them to converse over the phone the family are aware of what has happened at each visit. What also helps us the continuity of the carers visiting. Mum especially as they like to know who will be calling in on them each day that is an important factor. Mum is treated with the utmost respect and dignity too. This in turn makes the family and Mum very happy knowing she is receiving the best possible care she deserves. Thank you to the Lancashire Alliance Care team.
19 March 2024
I find the staff very friendly and professional. They are always on time and complete all the tasks that I ask for help with. When I have a visit they cheer me up and leave me feeling better. When they are helping me physically they handle me gently and with respect which I appreciate.
04 October 2023
If I could rate more than five stars I definitely would. If you’re looking for a fast, efficient, caring and professional company, this is the one for you! From the carers to the management, everyone that has been involved in caring for my mum is competent and professional within their job roles. I suggest you look no further.
29 September 2023
Very friendly and patient carer. Very good communication and punctual team. They understood my sister's needs and worked above and beyond. Management is friendly, good communication with regards to any concerns. My sister is always treated with care and dignity. I would definitely recommend Lancashire Care Alliance if you want friendly, professional, good communication, punctual, reliable and always has the client's best interest.
29 September 2023
The best service one could ask for, couldn’t recommend Lancashire Care Alliance enough, trusting, caring and very professional. Lancashire Care Alliance has the best care programme offered in the North West!