Unit 5, Cedars Business Centre, Barnsley Road, Pontefract, WF9 4PU
View Full Details of Eleanor Nursing & Social Care Ltd - YorkshireGood set of friendly women Very polite helpful and efficient and respectful Nothing to much trouble Very prompt on time keeping Very easy to talk to Have a good knowledge of cleanliness Only had them for five days but everything seems positive. Would recommend to anyone needing care.
Eleanor Care became involved with my Mum in November 2024 until the present day. My mum has dementia. The carers have always been polite and very caring and conscientious. The care manager has been excellent. Communicating very well with myself and social when safeguarding issues have arisen. I can not praise the whole service enough for their professionalism, knowledge and skills. Thank you.
Outstanding care company, all staff are amazing and caring and work together exceptionally as a team. All care needs to suit each individual, from taking on social outings, shopping, cleaning, personal care and companionship.
Very good carers with a pro active manager. Nothing is too much trouble and I get exactly the care and support I need and want from them. If I had to find a fault, they did have some staffing issues a couple of months ago but this was resolved quickly and they were very honest and open about their actions to give continued support during that time. I would thoroughly recommend Eleanor Care they are refreshing in their provision and support.
My mum has Dementia, and we chose Eleanor Nursing and their carers to help us care for her. The Manager came out to see me, and I can't tell you how helpful she was. The ladies who look after my mum are fantastic with her. I go to work knowing she is well looked after, and I can't thank these ladies enough. I would highly recommend Eleanor's carer's to everyone. They are all friendly, chat with mum all the time, and are very caring.
We had a few teething problems initially, but these were quickly resolved and the staff are lovely and have been great. It must be unusual for them to come across someone with Younger Onset Dementia but they have been really good with my husband who can be a bit tricky himself at times. Very happy with the service they provide.
Very pleased with Eleanor's Care, A few teething problems but were quickly resolved, Very pleasant and caring carer who administers perfect care for my sister. They offer 100% support and have their own backup to make sure care is always available, Holiday, sickness and accident hours are quickly met and administered. Very happy with the service.
We have been very lucky to have found this company and the lovely carer who visits my mum twice a week. Mum looks forward to her visits, and the carer has truly given Mum a new lease of life. I can't praise the carer and Eleanor Care enough. Thank you all.
Eleanour Care has been caring for my elderly mum for about nine months now. They come four times per day. Treat my mum with dignity and respect. They are friendly whilst being professional. They cook for my mum and nothing is too much trouble for them. I feel assured that they are caring for her above and beyond expectations. Should I need to discuss anything with the manager she is always on hand and listens and shows empathy. My mum receives a first-class service with excellent carers whom my mum trusts and feels confident with. We have never been let down and feel at ease with this excellent company. Thank you.
Excellent service my wife looks forward to the shower and the chat. I would recommend the service to anybody who asks me.
The staff are polite and pleasant. Carry out all tasks. A bit hit-and-miss with timekeeping. Understanding certain staff issues does not help.
My dad can be very trying at times but the carers do everything they can to help him. He recently had a fall and was found by his carer who took control and saw that he got the medical attention he needed. I've always found the management team to be very obliging and go above and beyond to help out.
Good set of friendly women Very polite helpful and efficient and respectful Nothing to much trouble Very prompt on time keeping Very easy to talk to Have a good knowledge of cleanliness Only had them for five days but everything seems positive. Would recommend to anyone needing care.
Eleanor Care became involved with my Mum in November 2024 until the present day. My mum has dementia. The carers have always been polite and very caring and conscientious. The care manager has been excellent. Communicating very well with myself and social when safeguarding issues have arisen. I can not praise the whole service enough for their professionalism, knowledge and skills. Thank you.
Outstanding care company, all staff are amazing and caring and work together exceptionally as a team. All care needs to suit each individual, from taking on social outings, shopping, cleaning, personal care and companionship.
Very good carers with a pro active manager. Nothing is too much trouble and I get exactly the care and support I need and want from them. If I had to find a fault, they did have some staffing issues a couple of months ago but this was resolved quickly and they were very honest and open about their actions to give continued support during that time. I would thoroughly recommend Eleanor Care they are refreshing in their provision and support.
My mum has Dementia, and we chose Eleanor Nursing and their carers to help us care for her. The Manager came out to see me, and I can't tell you how helpful she was. The ladies who look after my mum are fantastic with her. I go to work knowing she is well looked after, and I can't thank these ladies enough. I would highly recommend Eleanor's carer's to everyone. They are all friendly, chat with mum all the time, and are very caring.
We had a few teething problems initially, but these were quickly resolved and the staff are lovely and have been great. It must be unusual for them to come across someone with Younger Onset Dementia but they have been really good with my husband who can be a bit tricky himself at times. Very happy with the service they provide.
Very pleased with Eleanor's Care, A few teething problems but were quickly resolved, Very pleasant and caring carer who administers perfect care for my sister. They offer 100% support and have their own backup to make sure care is always available, Holiday, sickness and accident hours are quickly met and administered. Very happy with the service.
We have been very lucky to have found this company and the lovely carer who visits my mum twice a week. Mum looks forward to her visits, and the carer has truly given Mum a new lease of life. I can't praise the carer and Eleanor Care enough. Thank you all.
Eleanour Care has been caring for my elderly mum for about nine months now. They come four times per day. Treat my mum with dignity and respect. They are friendly whilst being professional. They cook for my mum and nothing is too much trouble for them. I feel assured that they are caring for her above and beyond expectations. Should I need to discuss anything with the manager she is always on hand and listens and shows empathy. My mum receives a first-class service with excellent carers whom my mum trusts and feels confident with. We have never been let down and feel at ease with this excellent company. Thank you.
Excellent service my wife looks forward to the shower and the chat. I would recommend the service to anybody who asks me.
The staff are polite and pleasant. Carry out all tasks. A bit hit-and-miss with timekeeping. Understanding certain staff issues does not help.
My dad can be very trying at times but the carers do everything they can to help him. He recently had a fall and was found by his carer who took control and saw that he got the medical attention he needed. I've always found the management team to be very obliging and go above and beyond to help out.