Chroma House, Shire Hill, Saffron Walden, CB11 3AQ
View Full Details of Your Care Your HomeI have nothing but praise for the carers and management of 'your care your home.' The staff that manage my mums needs with regards to her dementia diagnosis is second to none. This team go above and beyond and should be commended for the work they do each and everyone one of them. The manager is incredible with her kindness and ongoing support to me in difficult times and I cannot thank her and her team enough. Along with the carers who look after my mum, they are all angels and a constant life life to me as well as mum. From my experience, this company comes highly recommended!.
This is an excellent home care provider. The manager is professional and kind. All the carers who have looked after my mother for a weeks live in care have been so attentive, sensible, hard working and just lovely. No hesitation in recommending Your Care Your Home.
Mum was well looked after and taken to Her coffee morning or out for lunch. Everyone was very kind and helpful . She enjoyed her time being taken out - It was very helpful as mum has dementia and needs a lot of extra help . Can highly recommend your care your home .
The manager of YCYH and her carers are, beyond doubt, the most sympathetic, dedicated, cheerful and trustworthy people you could wish to have in your home. YCYH is providing a service which is valued and appreciated, and the competence and attitude of the carers certainly boosts morale.
The manager and her staff have provided an excellent service for my mum The staff are friendly, on time and good at providing for my mum. She is very happy with the service she gets. Communication is always very good when needed., as is any alterations to the times or dates need too be amended
The manager and her team are really helpfull, they listen and really do care about the person they are looking after. Gives me peace of mind my parent is being cared for properly with compassion and respect. Thank you team.
Your care your home is the best home care service we could hope for, all my Uncles needs are met with warmth, kindness, humour and professionalism. He feels grateful to have such support when needed allowing him to remain in his own home to live normally but with the security of knowing he always has help if required.
Your care your home helped my mum after a very unlucky accident in which she lost her leg at the age of 82. YCYH allowed mum to get some freedom, helping her with daily life and taking her outside and shopping. YCYH were flexible and gave us plenty of feedback on mums health, both mental and physical. Having a local company like YCYH look after mum with the same ladies going to see her helps everyone involved feel safe and secure, it also allows a relationship to build, rather than just client and carer. Thanks for everything.
With only one exception, all the people working for Your Care Your Home are kind, efficient, caring and helpful. I complained with details about the one lady who seemed totally different to the others. I think she was dismissed. It is difficult compare value for money as we haven't used another agency.
The service is excellent, nothing too much trouble. Thank you and I fully recommend it.
Very pleased with the standard of care. All staff are kind, courteous, and thorough; They cannot do enough to help both my husband and I.
Satisfactory.
A wonderful caring and efficient care company, paying attention not just to the client but his surroundings as well. Extremely friendly staff who are easy to communicate with. All of the staff make the client feel very at ease.
Excellent service with friendly, trustworthy staff. Nothing is ever too much trouble and the owner/manager goes above and beyond her duty to provide excellent care. Would highly recommend. Outstanding service.
I moved across to this company last year. The manager has been, and still is, so supportive going over and above my expectations of care provider management. The staff are a big part of my mum and dad’s well-being in the form of shopping and company as they are both housebound now. Local business looking after local people.
Just had a very touching and meaningful experience with two of my mum's carers from Your Care Your Home. They had come round unannounced to sing a couple of hymns with her. Singing hymns is one of the few things my mum can still do, so it was lovely that they decided to do this with her.
Excellent care company - all the staff are friendly, professional and caring towards my father who has dementia. They treat him with respect and kindness. Nothing seems to be too much trouble. The management are extremely efficient and approachable at all times. The company has been a great find and I thank them hugely for their professionalism.
An amazing service from all the staff and the manager. My mother feels safe in their care and really appreciates their thoughtfulness and kindness. They go the extra mile to be helpful; even buying a kettle for Mum when hers broke. The manager and carers always contact me straight away with any concerns about Mum and we both trust all the staff completely. Without their help, Mum would no longer be living independently at the age of 100 years. I would have no hesitation in recommending them to any of my family or friends.
The manager and her team are absolutely amazing, they go above and beyond for you, the kindness and compassion the carers show me is immeasurable. They really are a lovely group and I’m so glad that they care for me.
I have nothing but praise for the carers and management of 'your care your home.' The staff that manage my mums needs with regards to her dementia diagnosis is second to none. This team go above and beyond and should be commended for the work they do each and everyone one of them. The manager is incredible with her kindness and ongoing support to me in difficult times and I cannot thank her and her team enough. Along with the carers who look after my mum, they are all angels and a constant life life to me as well as mum. From my experience, this company comes highly recommended!.
This is an excellent home care provider. The manager is professional and kind. All the carers who have looked after my mother for a weeks live in care have been so attentive, sensible, hard working and just lovely. No hesitation in recommending Your Care Your Home.
Mum was well looked after and taken to Her coffee morning or out for lunch. Everyone was very kind and helpful . She enjoyed her time being taken out - It was very helpful as mum has dementia and needs a lot of extra help . Can highly recommend your care your home .
The manager of YCYH and her carers are, beyond doubt, the most sympathetic, dedicated, cheerful and trustworthy people you could wish to have in your home. YCYH is providing a service which is valued and appreciated, and the competence and attitude of the carers certainly boosts morale.
The manager and her staff have provided an excellent service for my mum The staff are friendly, on time and good at providing for my mum. She is very happy with the service she gets. Communication is always very good when needed., as is any alterations to the times or dates need too be amended
The manager and her team are really helpfull, they listen and really do care about the person they are looking after. Gives me peace of mind my parent is being cared for properly with compassion and respect. Thank you team.
Your care your home is the best home care service we could hope for, all my Uncles needs are met with warmth, kindness, humour and professionalism. He feels grateful to have such support when needed allowing him to remain in his own home to live normally but with the security of knowing he always has help if required.
Your care your home helped my mum after a very unlucky accident in which she lost her leg at the age of 82. YCYH allowed mum to get some freedom, helping her with daily life and taking her outside and shopping. YCYH were flexible and gave us plenty of feedback on mums health, both mental and physical. Having a local company like YCYH look after mum with the same ladies going to see her helps everyone involved feel safe and secure, it also allows a relationship to build, rather than just client and carer. Thanks for everything.
With only one exception, all the people working for Your Care Your Home are kind, efficient, caring and helpful. I complained with details about the one lady who seemed totally different to the others. I think she was dismissed. It is difficult compare value for money as we haven't used another agency.
The service is excellent, nothing too much trouble. Thank you and I fully recommend it.
Very pleased with the standard of care. All staff are kind, courteous, and thorough; They cannot do enough to help both my husband and I.
Satisfactory.
A wonderful caring and efficient care company, paying attention not just to the client but his surroundings as well. Extremely friendly staff who are easy to communicate with. All of the staff make the client feel very at ease.
Excellent service with friendly, trustworthy staff. Nothing is ever too much trouble and the owner/manager goes above and beyond her duty to provide excellent care. Would highly recommend. Outstanding service.
I moved across to this company last year. The manager has been, and still is, so supportive going over and above my expectations of care provider management. The staff are a big part of my mum and dad’s well-being in the form of shopping and company as they are both housebound now. Local business looking after local people.
Just had a very touching and meaningful experience with two of my mum's carers from Your Care Your Home. They had come round unannounced to sing a couple of hymns with her. Singing hymns is one of the few things my mum can still do, so it was lovely that they decided to do this with her.
Excellent care company - all the staff are friendly, professional and caring towards my father who has dementia. They treat him with respect and kindness. Nothing seems to be too much trouble. The management are extremely efficient and approachable at all times. The company has been a great find and I thank them hugely for their professionalism.
An amazing service from all the staff and the manager. My mother feels safe in their care and really appreciates their thoughtfulness and kindness. They go the extra mile to be helpful; even buying a kettle for Mum when hers broke. The manager and carers always contact me straight away with any concerns about Mum and we both trust all the staff completely. Without their help, Mum would no longer be living independently at the age of 100 years. I would have no hesitation in recommending them to any of my family or friends.
The manager and her team are absolutely amazing, they go above and beyond for you, the kindness and compassion the carers show me is immeasurable. They really are a lovely group and I’m so glad that they care for me.