The Workshed Cattle Market, Fairpark Road, Liskeard, Liskeard, PL14 4BA
View Full Details of Allied ServiceAllied services have provided a reliable service in caring for my mother in her home. The carer is very good at communicating and giving a report after every visit and is always available and willing to discuss any concerns. The carer is efficient, pays attention to detail and offers high-quality care for my mum in her own home, which we are very grateful for.
This company have provided personal care for my elderly mother, for 3 mornings a week, since early April. They have been very professional, kind, efficient, caring and empathetic to her needs. I, personally, have appreciated their knowledge and advice with regard to caring for my mum. They bring a smile (and more often a laugh) to Mum's face, which is lovely.
I employed these carers to provide my mother with intimate care. She is totally dependent. The care was adequate but rushed and my mother was getting distressed at every visit. In order to try and provide my mum with some more suitable care I asked my mum's existing carer whom she has had for a few years to trial a few mornings where the pace was slower, just to see if this made a difference. I offered to still pay for Allied service visits during the trial and just stated that they could miss the 3 mornings that next week. Their response was to fire us as of immediate effect thus leaving my mother with no care at all instantly apart from the three trial mornings. Also, the manager chased up invoices on the same day they were emailed and harassed for payment even contacting family members who have nothing to do with things. I don't think it is at all professional to abandon a dependent lady and that invoices from companies like this should allow at least a week for payment.
Allied services have provided a reliable service in caring for my mother in her home. The carer is very good at communicating and giving a report after every visit and is always available and willing to discuss any concerns. The carer is efficient, pays attention to detail and offers high-quality care for my mum in her own home, which we are very grateful for.
This company have provided personal care for my elderly mother, for 3 mornings a week, since early April. They have been very professional, kind, efficient, caring and empathetic to her needs. I, personally, have appreciated their knowledge and advice with regard to caring for my mum. They bring a smile (and more often a laugh) to Mum's face, which is lovely.
I employed these carers to provide my mother with intimate care. She is totally dependent. The care was adequate but rushed and my mother was getting distressed at every visit. In order to try and provide my mum with some more suitable care I asked my mum's existing carer whom she has had for a few years to trial a few mornings where the pace was slower, just to see if this made a difference. I offered to still pay for Allied service visits during the trial and just stated that they could miss the 3 mornings that next week. Their response was to fire us as of immediate effect thus leaving my mother with no care at all instantly apart from the three trial mornings. Also, the manager chased up invoices on the same day they were emailed and harassed for payment even contacting family members who have nothing to do with things. I don't think it is at all professional to abandon a dependent lady and that invoices from companies like this should allow at least a week for payment.