Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Ethica Care Hemel Hempstead and St Albans

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stars 07 November 2024
Both my son (client) and I (his mother and carer) are very satisfied with the service we received. All the carers are pleasant, seem competent and are understanding to my son's needs. He has learning disability as well as physical.
Review from H M (Mother of Client/Service User)
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stars 01 November 2024
I am happy with service. Very reliable.
Review from D C (Client / Service User)
stars
stars 23 October 2024
Some carers have been good, some better than others, it's easy to see the ones with less experience, all have treated us both with respect. Furnishing in the house is not very well respected, should always wipe feet when entering the house and in inclement weather, should always wear feet covers and should not put equipment on the settee or chairs in case of spillage. In most cases arrive on time.
Review from Terry T (Husband of Client/Service User)
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stars 02 October 2024
Carers are really good and considerate.
Review from K M (Client / Service User)
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stars 20 September 2024
Ethica are the third agency we have had and they are the best by far. The carers are hard-working and respectful and the office team listen to your needs and work hard to meet them.
Review from A W (Mother of Client/Service User)
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stars 18 September 2024
My regular carer was away and the replacement was the same lady for both my weekday visits. Thank you.
Review from Z M (Client / Service User)
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stars 28 August 2024
I am writing this review on behalf of my husband's provider Ethical Care who are very professional in what they do. The carers have become part of our family. The carers can't do enough for my husband.
Review from R B (Client / Service User)
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stars 12 August 2024
You were more than aware of the carer refusing to leave as it was reported to safeguarding and I was being repeatedly called by your office and made to feel intimidated into dropping the safeguarding concern and as you were saying the staff stayed for the whole call is rubbish, and can be proven with CCTV from my brother's address at the other end of Hemel, proving the main carer was spending the whole call at his house have barbecues in his back garden, so again more lies.
Review from Jody M (Client / Service User)