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City Care Southwest, Plumer House, Tailyour Road, Plymouth, PL6 5DH
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20 March 2025
We were delighted to discover City Care Southwest when our elderly mother needed additional support at home. Both managers and carers were warm, friendly, caring and incredibly professional. They are very client focused and always showed the highest levels of care and respect toward my mother, who looked forward to seeing them each day. She built strong relationships with each and every one. The carers prepared meals, did any other jobs that needed doing, and most importantly of all provided friendship and companionship. They quickly knew and understood my mother well, including her sense of humour. They kept us well informed about her care each day and we were so glad to be able to trust and rely on them. They were a godsend and we recommend City Care without reservation.
06 March 2025
The service has been perfect, no issues at all, always on time, professional and caring. The needs of my heavily disabled father-in-law are covered completely. Trusted cover, we can relax when we know the team is in. I cannot recommend this service enough, thank you to the whole team!
19 February 2025
City Care SouthWest goes above and beyond when they care for my Mum. She is always full of praise and stories from her outings with them. I know she's safe and well looked after by them and she's always happy after seeing anyone from the team. They're all a good laugh, completely trustworthy and go out of their way to make sure they're supporting my Mum but also us as a family!
04 February 2025
Very good service. The girls are always very polite and do their job with every care and show my wife a lot of care and dignity. They have always been on time and nothing is too much trouble for them. They also enquire as to how I'm managing. All of them have told me to be aware of my own health and they really do care about the detail.
14 May 2024
City Care Southwest is a new care provider in the city but despite being new they have a lot of experienced staff. The manager was my first contact. She was polite, patient, funny, knowledgeable, and amazing with my mother. The consequent staff have shown the same ethos. Their patience and respect have shown that my mum is the centre of their attention in everything they do. We have had our 1st monthly review, which my mother with vascular dementia and Alzheimer's, found confusing, but the care manager calmly repeated and explained the same several times and managed to reassure her. This made me feel happy and assured in the knowledge that my mum is in safe and capable hands.
Latest Reviews for City Care SouthWest
20 March 2025
We were delighted to discover City Care Southwest when our elderly mother needed additional support at home. Both managers and carers were warm, friendly, caring and incredibly professional. They are very client focused and always showed the highest levels of care and respect toward my mother, who looked forward to seeing them each day. She built strong relationships with each and every one. The carers prepared meals, did any other jobs that needed doing, and most importantly of all provided friendship and companionship. They quickly knew and understood my mother well, including her sense of humour. They kept us well informed about her care each day and we were so glad to be able to trust and rely on them. They were a godsend and we recommend City Care without reservation.
06 March 2025
The service has been perfect, no issues at all, always on time, professional and caring. The needs of my heavily disabled father-in-law are covered completely. Trusted cover, we can relax when we know the team is in. I cannot recommend this service enough, thank you to the whole team!
19 February 2025
City Care SouthWest goes above and beyond when they care for my Mum. She is always full of praise and stories from her outings with them. I know she's safe and well looked after by them and she's always happy after seeing anyone from the team. They're all a good laugh, completely trustworthy and go out of their way to make sure they're supporting my Mum but also us as a family!
04 February 2025
Very good service. The girls are always very polite and do their job with every care and show my wife a lot of care and dignity. They have always been on time and nothing is too much trouble for them. They also enquire as to how I'm managing. All of them have told me to be aware of my own health and they really do care about the detail.
14 May 2024
City Care Southwest is a new care provider in the city but despite being new they have a lot of experienced staff. The manager was my first contact. She was polite, patient, funny, knowledgeable, and amazing with my mother. The consequent staff have shown the same ethos. Their patience and respect have shown that my mum is the centre of their attention in everything they do. We have had our 1st monthly review, which my mother with vascular dementia and Alzheimer's, found confusing, but the care manager calmly repeated and explained the same several times and managed to reassure her. This made me feel happy and assured in the knowledge that my mum is in safe and capable hands.