Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Vanguards Healthcare Ltd

stars
stars 09 January 2025
The carers are kind and caring. They are very considerate of my nana's thoughts and feelings. They visit twice daily and nothing is ever an issue. They treat her with dignity and respect and we feel like they are now part of the family.
Review from K F (Granddaughter of Client/Service User)
stars
stars 09 January 2025
The carers who attended my husband were very kind and professional. Their duties were carried out efficiently and in good nature. I would recommend Vanguards Healthcare LTD to anyone requiring caring assistance.
Review from E M (Wife of Client/Service User)
stars
stars 24 December 2024
Staff are most respectful and very friendly. They ensure that medication is administered and prepare food that is appropriate and appealing. Daily feedback via app is excellent. Extremely happy with the level of care provided.
Review from A F (Stepson of Client/Service User)
stars
stars 24 December 2024
I have felt better since my carers have attended to my needs, including trying to get me to eat, and care for me, sometimes over the odds. They cannot do enough for me. The new started is very obliging and eager to learn. She likes her job. I feel for the staff as they could go with transport, buses don't always come on time and it can be annoying.
Review from Kathleen L (Client / Service User)