Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bluebird Care Aberdeen & Aberdeenshire

stars
stars 23 September 2024
Bluebird Care Aberdeen have been outstanding in setting care up for my aunty. They help with lots of other additional issues that have arisen. They are kind and compassionate, turn up at the set time. They have been flexible and adapted their care as my aunty's needs have changed over the last six months.
Review from C P (Niece of Client/Service User)
stars
stars 07 August 2024
We are generally happy with care provided. Management seem competent, understanding and responsive. Carers vary in quality. We must have had six or seven over four months. Some are better than others at reading the day's requirements: if the soap isn't wet, client hasn't washed. If bed isn't unmade then client hasn't been in it. No dirty dishes, client hasn't eaten. Some carers are more flexible and will look around for what the client may need help with whilst some are happy to adhere to tasks listed on their client job sheet. Some are better than others at interacting with client and a couple have been observed singing hymns along with client.
Review from Leslie P (Son of Client/Service User)