Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Billioncare Ltd

stars
stars 06 August 2024
Our daughter has been so very happy with her care, with the carer being wonderful, kind and attentive to her needs, we have had great support and help, with the knowledge that our daughter is in very capable and caring hands. Well done to all the team!
Review from L M (Mother of Client/Service User)
stars
stars 17 January 2024
The people at Billioncare are empathetic, caring and professional and they bring this to all aspects of the support they provide. From day one they demonstrate these traits and listen to what the needs of the client are and makes suggestions to help. I have found that they go above and beyond to provide personalised and dedicated care for those under their responsibility. The care they have provided to my dad has been the best we have experienced and has helped us through some tricky personal challenges. They have also built a genuine and authentic relationship with my dad who they care for which has helped with not only his physical demands but the mental ones as well. I cannot fault the support I have received and would recommend them to anyone who is looking for someone to care for a friend or loved one as they will do all they can to make their life as easy and comfortable as possible while also encouraging them where needed.
Review from Carl S (Son of Client/Service User)
stars
stars 15 January 2024
Great staff! They are very friendly and caring. Not only are they clean and well-organised, they also go above and beyond to provide the best service possible. Their service was excellent and I will recommend them to my friends and family.
Review from S A (Client / Service User)