Submit a Review for GoodOaks Homecare - Isle of Wight
Unit B6, Spithead Business Centre, Newport Road, Sandown, PO36 9PH
View Full Details of GoodOaks Homecare - Isle of WightLatest Reviews for GoodOaks Homecare - Isle of Wight
12 March 2025
GoodOakes home care have been amazing from the start. From being unsure about having carers in the home to care for our Mother/Grandmother, we now feel reassured and well supported. The team have worked hard to cover the rota when last minute changes have been needed and they have accessed services on our behalf to obtain equipment which we are really grateful for. The carers are all kind and have a lovely way with our Mother/Grandmother. We feel we couldn't be without them now.
07 March 2025
The carers were on time, fulfilled all they were expected to do and always asked if there was anything else they could do. They were well trained, kind, helpful and respectful. They had excellent support from their managers and any queries or suggestions I, or they, had were quickly acted on such as asking for standing aid as thought to be helpful - it was delivered the following morning with an assessor. Similarly when due to deterioration of client it was changed to a hoist. In order to make sure client was moved regularly for prevention of pressure sores they asked for, and got, funding for 4 visits a day instead of 3.
13 November 2024
Carers from GoodOaks are prompt, except when the carer could not find my house. Efficient, expert and kind. Nothing is too much trouble to help me.
02 July 2024
Since using GoodOaks life has become so less stressful. I find everyone so helpful, but the main thing is how kind and caring they are to my husband. We have not had one bad experience. They treat him with so much respect and are always protective of his dignity. Everyone is approachable and also, very importantly, I can always contact them. Having a weekly rota is also helpful. A particular thing I love is the interaction between my husband and his carers. To hear the laughter and to see everyone so relaxed is wonderful. They are able to get him interested in all sorts of things, either about his day, his past experiences, music, TV, etc. They are never too rushed to have the last little chat with him, which is so important. Thank you all so much. I can truthfully say that going with GoodOaks is the best move I have made for both of us as all of the above is giving so much support to me as well.
26 June 2024
I can highly recommend GoodOaks Homecare. The carers have all been excellent, not only very efficient but also extremely caring too! Communication with all at GoodOaks has been superb with any queries dealt with immediately. I've been able to step back and relax a little knowing that my mum is receiving such good care and is happy!
29 April 2024
All the carers I have had visiting from GoodOaks have been knowledgeable, friendly and caring. Although I have only had them for 2 weeks on one morning visit after returning home from a hip replacement operation, I would have no hesitation in booking the company again or recommending them as that was how I heard about them through personal recommendation.
26 April 2024
The GoodOaks team cared for my mum during the last 3 months of her life. Carrying out personal care is a hard job. Everyone wants to be treated differently. GoodOaks executed their service thoughtfully, listening to what was required and trying their best to deliver it. Several members of the team went above expectations to make extra effort to offer comfort and dignity. They were all proficient with the equipment. I had confidence that my mum was well looked after.
23 April 2024
I am very pleased with GoodOaks services since Dec 2023, when I became a client. Carers are punctual and attend to my needs.They have a genuine interest in their clients and are prepared, within reason, to go the “extra mile” if requested. They are courteous and respectful and I look forward to their visits. I am better thanks to their care.
Latest Reviews for GoodOaks Homecare - Isle of Wight
12 March 2025
GoodOakes home care have been amazing from the start. From being unsure about having carers in the home to care for our Mother/Grandmother, we now feel reassured and well supported. The team have worked hard to cover the rota when last minute changes have been needed and they have accessed services on our behalf to obtain equipment which we are really grateful for. The carers are all kind and have a lovely way with our Mother/Grandmother. We feel we couldn't be without them now.
07 March 2025
The carers were on time, fulfilled all they were expected to do and always asked if there was anything else they could do. They were well trained, kind, helpful and respectful. They had excellent support from their managers and any queries or suggestions I, or they, had were quickly acted on such as asking for standing aid as thought to be helpful - it was delivered the following morning with an assessor. Similarly when due to deterioration of client it was changed to a hoist. In order to make sure client was moved regularly for prevention of pressure sores they asked for, and got, funding for 4 visits a day instead of 3.
13 November 2024
Carers from GoodOaks are prompt, except when the carer could not find my house. Efficient, expert and kind. Nothing is too much trouble to help me.
02 July 2024
Since using GoodOaks life has become so less stressful. I find everyone so helpful, but the main thing is how kind and caring they are to my husband. We have not had one bad experience. They treat him with so much respect and are always protective of his dignity. Everyone is approachable and also, very importantly, I can always contact them. Having a weekly rota is also helpful. A particular thing I love is the interaction between my husband and his carers. To hear the laughter and to see everyone so relaxed is wonderful. They are able to get him interested in all sorts of things, either about his day, his past experiences, music, TV, etc. They are never too rushed to have the last little chat with him, which is so important. Thank you all so much. I can truthfully say that going with GoodOaks is the best move I have made for both of us as all of the above is giving so much support to me as well.
26 June 2024
I can highly recommend GoodOaks Homecare. The carers have all been excellent, not only very efficient but also extremely caring too! Communication with all at GoodOaks has been superb with any queries dealt with immediately. I've been able to step back and relax a little knowing that my mum is receiving such good care and is happy!
29 April 2024
All the carers I have had visiting from GoodOaks have been knowledgeable, friendly and caring. Although I have only had them for 2 weeks on one morning visit after returning home from a hip replacement operation, I would have no hesitation in booking the company again or recommending them as that was how I heard about them through personal recommendation.
26 April 2024
The GoodOaks team cared for my mum during the last 3 months of her life. Carrying out personal care is a hard job. Everyone wants to be treated differently. GoodOaks executed their service thoughtfully, listening to what was required and trying their best to deliver it. Several members of the team went above expectations to make extra effort to offer comfort and dignity. They were all proficient with the equipment. I had confidence that my mum was well looked after.
23 April 2024
I am very pleased with GoodOaks services since Dec 2023, when I became a client. Carers are punctual and attend to my needs.They have a genuine interest in their clients and are prepared, within reason, to go the “extra mile” if requested. They are courteous and respectful and I look forward to their visits. I am better thanks to their care.