Submit a Review for Alcedo Care South Liverpool
Unit 5 International Business Park, DeHavilland Drive, Liverpool, L24 8RN
View Full Details of Alcedo Care South LiverpoolLatest Reviews for Alcedo Care South Liverpool
25 February 2025
My sister and I are delighted with the care provided by the team at Alcedo for our mother. Mum is 94 and lives independently but with some mobility issues. The carers attend promptly morning and late evening. They engage with Mum and are always friendly, caring and supportive, they have a little clean around too, even though that is beyond our expectations. I have recommended them to a friend of ours whose mum is in a similar situation and he is also extremely impressed with their services. I cannot recommend them highly enough for the attention to detail, and great peace of mind it gives us knowing mum is under their care when we are not available.
13 February 2025
I was recommended to Alcedo Care by client relatives I know well. The care from start to finish has been excellent. The lady who undertook the initial assessment was brilliant. She knew her role inside and out and knew what was required for Mum's needs. We initially started with a morning call to help with breakfast and tablets but this has now increased to a lunchtime call. The care staff have been excellent, and I cannot fault them. They arrive when they say going to and are professional throughout. Mum has taken a particular liking to two of them who are really patient with Mum. They make sure she eats her breakfast and make her a hot lunch. Mum forgets to eat unless prompted. They sit with her and chat, giving Mum some company whilst making sure she eats and drinks. Many thanks to all the staff who have allowed me to retake the role of a son again, safe in the knowledge she is being professionally cared for.
06 November 2024
I love the ladies who come, they are so good to me. I really enjoy their company. So kind and caring. If I have a problem it is sorted out straight away by the office staff.
18 June 2024
I used Alcedo for my mum. The peace of mind given to me from the initial phone call was outstanding, professional, reassuring and very caring. I had to extend the care at extremely short notice but the care assessor sorted it without hesitation. The care Mum received from each and every care worker was second to none, they made Mum feel at ease and very safe. They chatted, were polite, kind, caring and extremely professional at all times. The report notes were comprehensive. I had a little worry over Mum but after a very quick email to the care assessor this was sorted immediately I was left feeling very much at ease. Nothing was too much trouble. Mum isn't the easiest of ladies to care for so a massive thanks goes to each and every one of them, they're all angels. A special thanks to the field care supervisor who Mum really took to. I won't hesitate to give you all the highest of recommendations and wouldn't hesitate to call should I need care for Mum again. Thank you from the bottom of my heart.
24 May 2024
My review is based on observations and frequent visits and reading notes daily. The care provided is excellent. The service user is treated with care, kindness and patience at all times. I can only give great praise to all the staff of Alcedo Care who visit four times a day.
23 May 2024
My son is 2-1 and at all times have felt assured by the staff that have taken him out. Staff who have taken him have always checked his notes and are aware of his risks. Staff have always treated him with respect and dignity and understanding.
20 May 2024
I am more than happy with the care I am receiving. Staff are kind and compassionate towards me. Carer supports me in the community and pushes me to better myself.
20 May 2024
When I ask the carers to support me with anything, nothing is a problem. Alcedo carers support me to stay in my own home independently. All the girls are nice and friendly.
15 November 2023
Can't fault Alcedo Care South, they go above and beyond with what they do. Nothing is too much trouble, the staff are all very friendly, any issues and the management are on to it straight away with solving the problem out, I would recommend this company.
14 March 2023
I like the carers because they give me my medication and support me with my cleaning. They are an excellent company and I like them being in my home.
Latest Reviews for Alcedo Care South Liverpool
25 February 2025
My sister and I are delighted with the care provided by the team at Alcedo for our mother. Mum is 94 and lives independently but with some mobility issues. The carers attend promptly morning and late evening. They engage with Mum and are always friendly, caring and supportive, they have a little clean around too, even though that is beyond our expectations. I have recommended them to a friend of ours whose mum is in a similar situation and he is also extremely impressed with their services. I cannot recommend them highly enough for the attention to detail, and great peace of mind it gives us knowing mum is under their care when we are not available.
13 February 2025
I was recommended to Alcedo Care by client relatives I know well. The care from start to finish has been excellent. The lady who undertook the initial assessment was brilliant. She knew her role inside and out and knew what was required for Mum's needs. We initially started with a morning call to help with breakfast and tablets but this has now increased to a lunchtime call. The care staff have been excellent, and I cannot fault them. They arrive when they say going to and are professional throughout. Mum has taken a particular liking to two of them who are really patient with Mum. They make sure she eats her breakfast and make her a hot lunch. Mum forgets to eat unless prompted. They sit with her and chat, giving Mum some company whilst making sure she eats and drinks. Many thanks to all the staff who have allowed me to retake the role of a son again, safe in the knowledge she is being professionally cared for.
06 November 2024
I love the ladies who come, they are so good to me. I really enjoy their company. So kind and caring. If I have a problem it is sorted out straight away by the office staff.
18 June 2024
I used Alcedo for my mum. The peace of mind given to me from the initial phone call was outstanding, professional, reassuring and very caring. I had to extend the care at extremely short notice but the care assessor sorted it without hesitation. The care Mum received from each and every care worker was second to none, they made Mum feel at ease and very safe. They chatted, were polite, kind, caring and extremely professional at all times. The report notes were comprehensive. I had a little worry over Mum but after a very quick email to the care assessor this was sorted immediately I was left feeling very much at ease. Nothing was too much trouble. Mum isn't the easiest of ladies to care for so a massive thanks goes to each and every one of them, they're all angels. A special thanks to the field care supervisor who Mum really took to. I won't hesitate to give you all the highest of recommendations and wouldn't hesitate to call should I need care for Mum again. Thank you from the bottom of my heart.
24 May 2024
My review is based on observations and frequent visits and reading notes daily. The care provided is excellent. The service user is treated with care, kindness and patience at all times. I can only give great praise to all the staff of Alcedo Care who visit four times a day.
23 May 2024
My son is 2-1 and at all times have felt assured by the staff that have taken him out. Staff who have taken him have always checked his notes and are aware of his risks. Staff have always treated him with respect and dignity and understanding.
20 May 2024
I am more than happy with the care I am receiving. Staff are kind and compassionate towards me. Carer supports me in the community and pushes me to better myself.
20 May 2024
When I ask the carers to support me with anything, nothing is a problem. Alcedo carers support me to stay in my own home independently. All the girls are nice and friendly.
15 November 2023
Can't fault Alcedo Care South, they go above and beyond with what they do. Nothing is too much trouble, the staff are all very friendly, any issues and the management are on to it straight away with solving the problem out, I would recommend this company.
14 March 2023
I like the carers because they give me my medication and support me with my cleaning. They are an excellent company and I like them being in my home.