Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Independent Support & Care Barking & Dagenham

stars
stars 10 March 2025
I would like to express my sincere gratitude to the Independent Support Care team for their outstanding support of my sister as her caregiver. I have found this company to be an excellent provider of care services. The caregivers who visit our home are incredibly helpful, and I would give Independent Support Care a five-star rating for the quality of support they provide. Since Independent Support Care took over, I no longer have any concerns about the level of service my sister receives. The team is always available 24/7, and the Manager is very responsive, he answers calls promptly and resolves any issues quickly. I highly recommend Independent Support Care to friends and family looking for reliable and compassionate care services. Many thanks to the entire team for their continued support of my sister.
Review from Monshur A (Brother of Client/Service User)
stars
stars 12 February 2025
The standard of care is above and beyond, they are professional, respectful but also incredibly kind and caring, I could not cope without my amazing carers on a day to day basis. The management show totally empathy for the client, and make the process of needing carers, one which is nothing is to much for them, and will help you whatever your needs are.
Review from Adele M (Client / Service User)
stars
stars 12 February 2025
Excellent company, best around. Very well professionally run. Management and carers deserve 5* 10/10. No complaints. Just wished I had them from the beginning. Got lovely set of carers for my mother always going extra mile to make sure my mum is at ease and comfort.
Review from A H (Son of Client/Service User)