Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Golden Square Healthcare Ltd

stars
stars 07 February 2025
The leadership and management of Golden Square are fabulous and I cannot thank them enough for their ongoing service and kindness. All staff are polite and friendly, giving their best. My mum had great care and Golden Square has been amazing regarding flexibility of service. A larger care company could not offer the quality of service that this company does. Thank you and I look forward to working with you again.
Review from M L (Daughter of Client/Service User)
stars
stars 03 October 2024
I booked the company to provide a carer to accompany my mum from hospital to attend her granddaughter's wedding. They assisted Mum in getting ready and accompanied her to the church and returned her to the ward afterwards. I found them very reassuring and accommodating. We had to change the plan several times as Mum became unwell and this was never a problem.
Review from N D (Daughter of Client/Service User)
stars
stars 26 September 2024
I needed an urgent call out for my mum who had fallen. They came out quickly and were absolutely great with Mum. They cared for her and made sure she was ok. She ended up having to go to hospital and they stayed with her until she was ready to go.
Review from Gail H (Daughter of Client/Service User)
stars
stars 05 June 2024
My 94-year-old husband became unwell and was prone to falls. He required support with some daily tasks. Golden Square provided a team to support us well, ensuring he was taken care of and kept safe. They helped with visits to the GP for checkups. When he was admitted to hospital they provided additional support when the nursing team was busy. They also helped me get to hospital visits. They are a very caring, considerate and professional team. All will feel safe in their hands.
Review from C A (Wife of Client/Service User)