Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for BS Care Providers Ltd

stars
stars 29 August 2024
The care and management for my husband are excellent. The carer is very caring and always has a smile and always has a smile and a cheery word.
Review from J M (Wife of Client/Service User)
stars
stars 29 August 2024
Very good, caring staff. Very thoughtful. Very good timekeeping.
Review from S S (Client / Service User)
stars
stars 19 August 2024
My mum has received care from BS Care Providers following a fall at home and an extended hospital stay for the last 6 weeks. This care has provided Mum with a safer environment, which has helped return her confidence and made her much happier. The care Mum has received has been an excellent combination of professional, insightful, kind and caring. This has allowed me to return to my own life safe in the knowledge that my mum is safe and happy again. BS Care Providers have also proven to be very flexible in their approach to the nuances of my mum's needs and have reassuringly kept me informed as appropriate. Mum and I now intend to continue on a long-term basis to rely upon and enjoy the excellent service and companionship that BS Care Providers have given us. I would therefore have no hesitation at all in recommending their service to any family with home care needs.
Review from A G (Daughter of Client/Service User)
stars
stars 19 August 2024
The care and kindness my grandparents have received from BS Care Providers has been amazing. They arrive on time, are very thorough and nothing is too much trouble. They arrive with a warm smile on their face which starts their day the perfect way. My grandad has commented that the lady providing his care has been the best they've ever had. Communication from day one has been superb and the manager made us feel like part of her family and is so warm and welcoming. We honestly couldn't ask for better care providers. From the bottom of our hearts, thank you for all you do.
Review from J C (Granddaughter of Client/Service User)