Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

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Latest Reviews for Springfield Healthcare (Sheffield)

stars
stars 20 March 2025
I would avoid this company at all costs. My dad has been user since January. They turn up when they want. Office changes times. They have no info on user. Not any idea on medication half of the time. They have served him cold food. Then are rough with him and going around other staff saying he is nasty. They are supposed to order medication and pick up don't do that either. He has time critical medication and still do what they want. You phone office have meetings and it gets worse. The lady who came out for info was more interested in her family life more than users. Would score Zero but not available.
Review from N W (Daughter of Client/Service User)
stars
stars 18 February 2025
At first was good, but slowly derailed. Continuous lateness, never on time. If had money to do so, this company would no longer be needed. Very unhappy with the service app, very confusing, cannot comment on it.
Review from S H (Son of Client/Service User)