Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bridgewater Home Care (Sandwell)

stars
stars 26 February 2025
Chris and Kane are an amazing team. They are kind, caring and will go out of their way to support my dad who has vascular dementia. They provide him with meals, medication and companionship on a daily basis. They take him shopping, to the pub, coffee shop, bowling, swimming and have built an amazing relationship with him. They have taken the stress out of caring for a vulnerable parent, through their generosity of time and spirit. I fully recommend this company to anyone who is trying to navigate the care system in Sandwell because they are shining beacons in what can be a very dark journey.
Review from Rachel S (Daughter of Client/Service User)
stars
stars 09 January 2025
I appreciate the support given to my mom and myself as my own health declined emergency support was given when requested The carer is warm and friendly and supports her where required she gets on with Mom and Mom feels comfortable around her. The quality of support is very important and not rushing to get to the next visit. Thank you to the Bridgwater team.
Review from M V (Daughter of Client/Service User)