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41 Holly Approach, Ossett, WF5 9TD
View Full Details of Diamond Social Care LtdLatest Reviews for Diamond Social Care Ltd
10 March 2025
This is my second review of Diamond social care, my previous review was 6th August 24. Since then my views haven't changed about the company if anything it's only got better. Both my parents have deteriorated in this time mentally and physically and their needs have changed but yet again they step up and beyond. Their knowledge and their dedication is commendable, their duty of care with the changing and challenging day to day care needs of my parents is outstanding. Management are 100% approachable, nothing is too much trouble and always come up with a solution to what I think is a big problem and put my mind at ease , this shows true professionalism.
25 February 2025
Mum and dad both have dementia were initially reluctant to have carers, but they have made such a difference to their daily lives that they now love them coming! The carers make them a lovely lunch and tea every day, help them with showering etc, and are more than happy to do ironing and other household tasks. They are very aware if mum or dad are not themselves, they will contact me immediately. I feel they go above and beyond what they need to do. They will even call for fish and chips!
24 February 2025
We where recommended to contact Diamond Care after our care provider at the time was letting us down. From the initial contact they where great. They gave us hope and reassurance for my mother in law who suffers with Alzheimer's disease. The relationship they have with the family is perfect and we all work so collaboratively. All the carers treat my mother in law like human being. They are an amazing support for both my in laws. The also provide a sitting service which enables my father in law to go out a couple of hours a week. We are all so glad we are part of there family now and we would like to thank them all for everything they do. You are truly special people!
19 February 2025
Very pleased with the compassion and time given to mum. The carers are personable never in a rush will sit and talk to her once tasks are completed. Mum feels at ease with them. Manager will also attend if required, also not afraid to be hands on.
24 September 2024
Excellent team really caring and professional would recommend 100 percent take excellent care of my mum and dad both with very different complex needs couldn't be happier with the service definitely .
23 September 2024
All going well, and happy with the service. Currently, my dad is in hospital, but looking forward to getting home and seeing the staff again. Great help for us. 100% care, and noticed when something wasn't right, and needed medical help
23 September 2024
Very good overall, staff, consistency, duty of care and quality of life, includes family values also, very trustworthy with no issues but if there was it would be easy to sort it out as staff, management are very easy to talk to and are there to help support and guide.
15 August 2024
Great service is provided by Diamond Social Care. The care staff are friendly and approachable. They always go above and beyond their roles. They provide high standards of care, show respect, and are very caring. Would highly recommend Diamond Social Care.
13 August 2024
My 88-year-old mum has Alzheimer's, she can present as not having it and this was a big problem. I had tried two other companies before being recommended by Diamond Social Care. I could tell from the first phone call to the manager that they were providing a completely different care package. The small group of carers that support my mum are well-trained, friendly, empathetic, good communicators and person-centred to my mum's choices and needs. I feel above all they are not in a rush, the carers cook my mum lovely homemade food, they keep my mum's clothes clean and ironed and always ask mum through every choice making her feel empowered and safe in her home. Mum would love to stay in her own home and with collaboration with myself and Diamond Care I feel confident we can give mum her wish. I would not hesitate to recommend Diamond Care to anyone, they provide care in the community that everyone deserves.
06 August 2024
This home care company have been amazing. The professional care and attention provided to ensure the care needs of both my parents are met have been outstanding. They have helped us ensure we have the right care package in place liaising with the Local Authority, we have had no hesitation in asking them to provide additional private care on a taylor-made basis. All the staff are competent professional, caring individuals. I couldn't recommend them highly enough.
Latest Reviews for Diamond Social Care Ltd
10 March 2025
This is my second review of Diamond social care, my previous review was 6th August 24. Since then my views haven't changed about the company if anything it's only got better. Both my parents have deteriorated in this time mentally and physically and their needs have changed but yet again they step up and beyond. Their knowledge and their dedication is commendable, their duty of care with the changing and challenging day to day care needs of my parents is outstanding. Management are 100% approachable, nothing is too much trouble and always come up with a solution to what I think is a big problem and put my mind at ease , this shows true professionalism.
25 February 2025
Mum and dad both have dementia were initially reluctant to have carers, but they have made such a difference to their daily lives that they now love them coming! The carers make them a lovely lunch and tea every day, help them with showering etc, and are more than happy to do ironing and other household tasks. They are very aware if mum or dad are not themselves, they will contact me immediately. I feel they go above and beyond what they need to do. They will even call for fish and chips!
24 February 2025
We where recommended to contact Diamond Care after our care provider at the time was letting us down. From the initial contact they where great. They gave us hope and reassurance for my mother in law who suffers with Alzheimer's disease. The relationship they have with the family is perfect and we all work so collaboratively. All the carers treat my mother in law like human being. They are an amazing support for both my in laws. The also provide a sitting service which enables my father in law to go out a couple of hours a week. We are all so glad we are part of there family now and we would like to thank them all for everything they do. You are truly special people!
19 February 2025
Very pleased with the compassion and time given to mum. The carers are personable never in a rush will sit and talk to her once tasks are completed. Mum feels at ease with them. Manager will also attend if required, also not afraid to be hands on.
24 September 2024
Excellent team really caring and professional would recommend 100 percent take excellent care of my mum and dad both with very different complex needs couldn't be happier with the service definitely .
23 September 2024
All going well, and happy with the service. Currently, my dad is in hospital, but looking forward to getting home and seeing the staff again. Great help for us. 100% care, and noticed when something wasn't right, and needed medical help
23 September 2024
Very good overall, staff, consistency, duty of care and quality of life, includes family values also, very trustworthy with no issues but if there was it would be easy to sort it out as staff, management are very easy to talk to and are there to help support and guide.
15 August 2024
Great service is provided by Diamond Social Care. The care staff are friendly and approachable. They always go above and beyond their roles. They provide high standards of care, show respect, and are very caring. Would highly recommend Diamond Social Care.
13 August 2024
My 88-year-old mum has Alzheimer's, she can present as not having it and this was a big problem. I had tried two other companies before being recommended by Diamond Social Care. I could tell from the first phone call to the manager that they were providing a completely different care package. The small group of carers that support my mum are well-trained, friendly, empathetic, good communicators and person-centred to my mum's choices and needs. I feel above all they are not in a rush, the carers cook my mum lovely homemade food, they keep my mum's clothes clean and ironed and always ask mum through every choice making her feel empowered and safe in her home. Mum would love to stay in her own home and with collaboration with myself and Diamond Care I feel confident we can give mum her wish. I would not hesitate to recommend Diamond Care to anyone, they provide care in the community that everyone deserves.
06 August 2024
This home care company have been amazing. The professional care and attention provided to ensure the care needs of both my parents are met have been outstanding. They have helped us ensure we have the right care package in place liaising with the Local Authority, we have had no hesitation in asking them to provide additional private care on a taylor-made basis. All the staff are competent professional, caring individuals. I couldn't recommend them highly enough.