Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Walfinch St Albans

stars
stars 08 January 2025
The Wallfinch carer was excellent in the care that she gave my wife towards the end of her life. She was always punctual, professional and very friendly and nothing was too much trouble. I wish the service could have continued but unfortunately my wife was admitted to a hospice.
Review from David F (Husband of Client/Service User)
stars
stars 03 January 2025
Walfinch have been absolutely excellent in caring for my Mother. They have been extremely professional at all times, treating her with kindness, patience and with the utmost dignity. Worth a special mention are two specific staff members who have been wonderful. I would recommend the company wholeheartedly.
Review from Edward A (Son of Client/Service User)
stars
stars 16 December 2024
Walfinch St Albans were outstanding excellent and helped take care of my mother whilst I was ill. Everyone was charming, helpful and kind. I would recommend their services to
Review from J H (Daughter of Client/Service User)
stars
stars 16 December 2024
Walfinch St Albans have provided an excelled service of care for my husband who has Parkinson's and dementia. The carers are always punctual, polite, professional and really helpful. The management are well organised and nothing is too much trouble.
Review from G S (Wife of Client/Service User)