Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Pegasus Care Services Ltd

stars
stars 31 January 2025
As a new agency, I was a little nervous about using this agency but when I met the manager, I felt totally reassured. I had to arrange emergency care over Christmas for my mum who was staying for 2 weeks and needed personal care. Having approached a number of agencies Pegasus stood out. The care my mum received was 1st class. As a social worker, I have seen some pretty terrible care experiences but Pegasus Care Services showed, kindness, care, sensitivity and a genuine warmth which is how it should be. My mum got on really well with the carer and felt safe and respected. As a new agency, I would highly recommend Pegasus and will be using them again when my mum comes back to visit.
Review from S B (Son of Client/Service User)