Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Nac's West Care

stars
stars 28 February 2025
The staff are friendly and willing to help out with anything required. Some staff need to speak more cleaelty with clients who have a hearing problem.
Review from J G (Daughter of Client/Service User)
stars
stars 07 February 2025
The manager is amazing - she listens and delivers an absolute first-class service. Her fees are within the care her company provides. Always very supportive of her clients and family - nothing day/night is any trouble to her or to her staff. Staff are always kind caring and super supportive, especially to the client. As a family, we have a particular member of staff who is so lovely so kind so supportive, and shows so much love for the job she does. Our mum is so loved and cared for - her dignity is first and foremost - we can go away on holiday and not worry. We get updates which makes our holiday so we are not fretting whilst away. We cannot ask for anything more - we get support - love - every step of the way.
Review from Susan H (Daughter-in-law of Client/Service User)