Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Reliance Community Care Ltd Bradford

stars
stars 03 March 2025
The carers are polite, respectful and engaging with him. They ensure he is well and will help in any way to make him comfortable. They treat him as a friend and make him laugh. Overall no complaints and could not ask for more.
Review from T M (Son-in-law of Client/Service User)
stars
stars 03 March 2025
My brother has been fed by staff from Reliance since he returned from hospital unable to feed himself. I have been impressed by the patience and sensitivity the staff continuously show my brother but mostly, it's the extra things they do for him beyond their remit that is particularly remarkable. As his speech has deteriorated, it has become very difficult for him to convey his wishes and often he is upset and frustrated with his inability to communicate. Several times I have received a phone call from his carer who, upon realising that my brother is more able than usual to speak, has passed his phone to my brother enabling him to share his wishes whilst he momentarily has regained his speech. This is typical of the thoughtfulness and kindness routinely demonstrated.
Review from Zenon Z (Brother of Client/Service User)
stars
stars 03 March 2025
The care team have gone over and above expectations regarding care for my mother up to a hospital admission and after discharge. The carers are dedicated and care managers always ready to deal with any requests at any time. We are always updated with any issues and health concerns are followed up with a call to 911 or the GP.
Review from Janet K (Daughter of Client/Service User)
stars
stars 03 March 2025
I would like to say that, as a younger client, who didn't know what to expect, these incredible ladies are amazing. My experience with them is extremely positive. I honestly don't know what I'd do without them. I highly recommend Reliance Community Care, if you are looking for a company to use, these ladies are the best. Very professional, very caring and do their job to the highest of standards. Very happy client.
Review from Janice B (Client / Service User)