Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Verity Healthcare - Norfolk

stars
stars 15 April 2025
All workers are good. They are good in Their job.My father likes them they r nice to my father.They do whatever my father needs.They got nice behaviour. My father loves to talk with them.They do come and visit my father.They are good!
Review from Afsana S (Daughter of Client/Service User)
stars
stars 14 April 2025
I have found the carers professional, punctual, helpful and generally nice people to have around. It has been beneficial that we have generally had the same carers attending. so we have got used to each other.
Review from Audrey T (Wife of Client/Service User)
stars
stars 11 April 2025
My aunt receives twice daily visits from Verity Healthcare and she is very happy with the service she receives. Staff are always polite, patient and show concern for her wellbeing. Times are regular and fit in with her routines. Verity keeps me up to date with any issues and are easy to speak to.
Review from C C (Niece of Client/Service User)
stars
stars 07 April 2025
Carers are good, punctual, and respectful. They display caring attitude, are open to correction and do take things on board quickly. They carry themselves with dignity and show respect to my brother-in-law and my family.
Review from Oluwatoyin S (Sister-in-law of Client/Service User)
stars
stars 02 April 2025
My husband has been a service user for the last eight months and after a bad experience with a previous company we have been very pleased with the service provided. The Carer always arrives on time with a smile and a friendly greeting and is always polite and helpful. The office staff are also very easy to contact and again are very polite and helpful. All in all a positive experience.
Review from Linda T (Wife of Client/Service User)
stars
stars 02 April 2025
I have found the company friendly and helpful. The carers are brilliant and do their job well and communication between the company and me and my partner have been great.Verity have always been on time and we really appreciate it
Review from Robert P (Partner of Client/Service User)