Home Care Providers Owned by Agincare in Dorset

9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Agincare in Dorset

Only the locations & reviews in Dorset for Agincare are showing below.

View the details of all 24 locations (with 262 reviews) owned by Agincare

Agincare Locations in Dorset (7)

 

7 Home Care Providers owned by Agincare in Dorset

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Agincare Christchurch (Home Care & Live-in Care)

181b Barrack Road, Christchurch BH23 2AR 

9.7 10 reviews
"The care provided is consistent (permanent and time) and excellent in every aspect. All the carers are highly skilled, compassionate,…"   Read all 10 reviews

Agincare UK Christchurch offers high-quality home care services to older people, young adults and children in Bournemouth, Christchurch, Highcliffe and the surrounding areas. Care packages include more general home care and live-in care, as well as… Read more about Agincare Christchurch (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Bridport (Home Care & Live-in Care)

Offices F5, F8 & G9, Mountfield, Rax Lane, Bridport DT6 3JP 

9.6 21 reviews
"We have had great service from Agincare. Carers and Management have gone out of their way to give Mum just the right kind of care. I feel…"   Read all 21 reviews

Agincare UK Bridport offers home care services to people with physical and/or learning disabilities, as well as people requiring mental health support. Home care staff care for clients located in Bridport, south east Dorset and parts of Devon. Home… Read more about Agincare Bridport (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Poole (Home Care & Live-in Care)

24 Parkstone Road, Poole BH15 2PG 

9.5 9 reviews
"All good. Very caring and always polite and did a very good job. Very caring when my wife had a stroke and spotted it and called the…"   Read all 9 reviews

Agincare UK Poole provides quality home care for individuals who have dementia, Alzheimer's, Parkinson's, learning disabilities, multiple sclerosis and muscular dystrophy. Person-centred care is delivered to help people remain living independently… Read more about Agincare Poole (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Dorchester (Home Care & Live-in Care)

24 Cornwall Road, Dorchester DT1 1RX 

9.5 25 reviews
"All the carers that come to me are very caring and helpful. I enjoy their company and friendly chats.…"   Read all 25 reviews

Agincare UK Dorchester offers domiciliary care, respite care, palliative care and other home care services. Expert care is provided for those who have dementia, Alzheimer's, Parkinson’s, learning disabilities or who have suffered strokes. Non-weight… Read more about Agincare Dorchester (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Live-in Care

Agincare House, Admiralty Buildings, Castletown, Portland DT5 1BB 

9.3 12 reviews
"We have had a live-in carer from Agincare looking after our mother since November 2024 and have a main carer who stays with mum for 6-8…"   Read all 12 reviews

Agincare Live-in Care provides round-the-clock care to people in their own home at a price that is comparable to many care homes throughout the country. Care workers enable individuals to live independently in a familiar environment for longer. Care… Read more about Agincare Live-in Care

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Weymouth & Portland (Home Care & Live-in Care)

Agincare House, Admiralty Buildings, Portland, Portland DT5 1BB 

9.1 19 reviews
"I would like to thank one man for his efforts to help my Dad during January. He has been very engaging with Dad, helping him with his…"   Read all 19 reviews

Agincare UK Weymouth provides support to the elderly, adults and children with learning disabilities and adults with mental health conditions. The Weymouth and Portland branch can provide assistance with all aspects of personal care, shopping visits,… Read more about Agincare Weymouth & Portland (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Agincare Ferndown (Home Care & Live-in Care)

483 Ringwood Road, Ferndown BH22 9AG 

8.1 3 reviews
"Mum has used Agincare's home care for some years following increasing frailty. Visits are 4 times per day and requested visit times vary…"   Read all 3 reviews

Agincare UK Ferndown is a home care agency that provides services of a high standard for older people, young adults and children living in Wimborne, Ferndown and Ringwood. General home care services are offered for those wishing to live independently… Read more about Agincare Ferndown (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Agincare Reviews in Dorset (99)

9.1
Agincare has a Group Review Score of 9.1 (9.144) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare must have a Review Score.

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Review of

Agincare Ferndown (Home Care & Live-in Care)

from A C (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Most carers are conscientious and kind, taking note of patient requests .
Just a small number are in and out as quickly as they possibly can , and do not take enough care of waste disposal or patient requests.

Reply from Sarah Richards, Manager at Agincare Ferndown (Home Care & Live-in Care)

Thank you so much for your positive feedback.All positive feedback will be passed on to care staff.With regard to the issue you mentioned I will take this forward with care staff to ensure we continue to provide a high standard of care to our service users.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from David H (Husband of Client) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care provided. Nearly all of the carers are kind, considerate and helpful. Most of them at the time agreed. I mention the exception because my mornings are busy and although I'm ready by 8.00am, it is inconvenient if a carer arrives 25mins. early.

Your office staff are always pleasant and helpful, and always arrange a carer to visit, even if I ask for their help at short notice.

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank you for taking the time to review Agincare Bridport. It is always a pleasure to help you and your wife at short notice. Please do not hesitate to contact one of the team if you have any further feedback.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from D S (Client) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and totally reliable service. Cannot fault it. Carers are thoughtful, reliable, courteous and really helpful. I don't know how I managed without them, More than happy to recommend Agincare - meets all my needs.

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank You for an amazing review! We put in the work to keep you and all our service users happy. We really value all feedback. Please feel free to contact one of the team if you have any suggestion to further improve Agincare Bridport.


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Review of

Agincare Ferndown (Home Care & Live-in Care)

from Kay W (Wife of Client) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had really good service from your care providers for 4 weeks when my husband was sent home from hospital. Took great care with him and were very helpful efficient team.
We are now receiving sitting care from Agincare provider which is working well.

Reply from Sarah Richards, Manager at Agincare Ferndown (Home Care & Live-in Care)

Thank you so much for taking the time to write a review.Your feedback is important to us. Thank you for your positive comments and I will ensure that the care staff are informed of your kind words.


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Review of

Agincare Weymouth & Portland (Home Care & Live-in Care)

from Paul D (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

generally very good, carers fairly good at understanding what is required-.treat my mother with dignity and ask rather than try to take over. -have formed good relationship with her and she enjoys the interaction when they visit. They seem to understand the frustration she feels about losing much of
her independence and the struggle to cope with the pain. They also recognise that she has all her mental faculties and are respectful of this.

Reply from Kelli Claxton, Manager at Agincare Weymouth & Portland (Home Care & Live-in Care)

Thank you for taking the time to leave us your review. It is lovely to receive positive feedback that can be shared with the team


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Review of

Agincare Weymouth & Portland (Home Care & Live-in Care)

from Susan P (Daughter of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used Agincare for many years now. Firstly for my father who was bedridden for his final years he died at 91 and now for my mum who is 96. Mum is mobile, but has had strokes the carers are very considerate. It helps that due to her age Agincare where ever possible give her continuity of staff
so they know mum well. Recently we needed to get mum to bed earlier and Agincare have met her needs and adjusted her rota to suit.

Reply from Kelli Claxton, Manager at Agincare Weymouth & Portland (Home Care & Live-in Care)

Thank you for taking the time to leave a review. We are pleased to hear that the service your mum is receiving is meeting her needs


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Review of

Agincare Weymouth & Portland (Home Care & Live-in Care)

from Keith B (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Agincare carers are perfect for my mother's needs which are for 365 days of the year. Some carers are a lot better than others but all are of a good standard at least, so, thank you very much and I would certainly recommend Agincare overall.

Reply from Kelli Claxton, Manager at Agincare Weymouth & Portland (Home Care & Live-in Care)

Thank you for taking the time to share your views with us. It is certainly nice to hear that you would recommend our services


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Review of

Agincare Dorchester (Home Care & Live-in Care)

from B A (Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found that all carers have been most helpful and courteous. However - regarding timings - not helpful. Is it possible for me to have earlier calls in the morning? This is most important to me.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for leaving us a review. I believe we have now resolved any queries with timings but please do reach out if there is anything further we can help with. I'm very pleased to see you've found the carers helpful and courteous. Best regards.


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Review of

Agincare Dorchester (Home Care & Live-in Care)

from S M (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Im finding the carers very helpful and the service of Agincare very good.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for taking the time to leave us such a positive review. I'm pleased the carers are helpful and that you are finding the service very good. Best regards.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from Angela D (Partner of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided, all going brilliantly after our not happy experience with last care provider .
Hoping to increase days when availability becomes available .
Staff are very polite and chatty with my partner.

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank you for taking the time for leaving such lovely feedback. We're committed to delivering an exceptional service and feedback helps us improve our service. Please do not hesitate to contact us if you require further assistance with an increase in days, we will happily assist.Thank You once again.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from C P (Son of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had great service from Agincare. Carers and Management have gone out of their way to give Mum just the right kind of care. I feel we have built a strong trusting relationship and am very thankful.

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank you so much for your kind words. We are thrilled to hear you have received a great service from Agincare Bridport. Your feedback means a lot to our team and we appreciate you taking time to share your positive experience.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from Ann B (Wife of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A carer comes once a week for an hour to help me give my husband a shower. I am informed the previous week who to expect next week, the carers who come are always friendly, patient and helpful. Having a carer here at that time gives me reassurance that my husband will be safe during this time - he is
frail and finds getting in and out of the bath to have his shower is quite difficult. Although he does not always want to have the shower, he always says afterwards that he feels better and thanks the carers. This care has been provided for the past 18 months.

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank You for your review of Agincare Bridport. We believe that feedback is very important to us so that we can monitor the care that we provide. I am glad that you and your husband are having a positive experience. Please do not hesitate to contact me with any other feedback so that we can improve our performance. Thank You once again


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Review of

Agincare Bridport (Home Care & Live-in Care)

from P R (Sister-in-law of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with the care the client receives from Agincare. It can be difficult at times to keep the client happy because of their situation but I have found Agincare staff to always be exceptionally helpful

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank you for your lovely feedback. We are glad that you are happy with our service. We welcome all feedback as there is always room for improvement. Please do not hesitate to contact myself or one of the team if we can be of any assistance. Thank you once again.


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Review of

Agincare Bridport (Home Care & Live-in Care)

from Michael T (Brother of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not been easy the last Months I really appreciate the support that all the staff give me often going over and above to help me with my brother's condition helping him maintain a normal life as possible

Reply from Samantha Jolliff, Registered Manager at Agincare Bridport (Home Care & Live-in Care)

Thank you for your lovely feedback. We are very glad to be of help and assistance to your family member and we understand how difficult it can be. We are always here to work alongside yourself to ensure that all of your relatives needs are met and that they can continue to live independently in their own home. Thank you again.


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Review of

Agincare Live-in Care

from Lynne M (Daughter of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a live-in carer from Agincare looking after our mother since November 2024 and have a main carer who stays with mum for 6-8 weeks at a time before having a break. The company has, from the start, been professional, supportive and always keeping us informed. In this instance, however, my
sisters and I would really like to praise the care mum is getting from her live-in carer. She is everything we wanted for our mother to feel happy, comfortable and safe. Her meals are fantastic, and Mum has a renewed passion for her food. She has long and interesting conversations with Mum, which is such a wonderful social experience. However, it is her kindness and willingness to really care for Mum when she is unwell. Mum had a mini stroke this weekend, and mum's carer sat with her for hours until mum went off to sleep comfortably and peacefully. Mum was so grateful as she was feeling very distressed during this time. Thank you so much.

Reply from Michelle Beer, Head of Operations at Agincare Live-in Care

Thank you for your review, its lovely to read how wonderful your mother and her carer have cooking in common, we will pass your compliment on to her. Kind Regards.


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Review of

Agincare Weymouth & Portland (Home Care & Live-in Care)

from James C (Son of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank one man for his efforts to help my Dad during January. He has been very engaging with Dad, helping him with his exercises, which he likes to do daily, helping him to learn a few new ones suitable for a 90-year-old man and also teaching him how to be safer using his stairs. Well
done, you really are making a difference.

Reply from Kelli Claxton, Manager at Agincare Weymouth & Portland (Home Care & Live-in Care)

Thank you for taking the time to leave us a review. It is lovely to hear such positive feedback which we will ensure is shared with the team.


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Review of

Agincare Dorchester (Home Care & Live-in Care)

from Margaret M (Wife of Client) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are very willing and able to help my husband, so we are happy to continue with them.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you very much for taking the time to leave us this review. We are pleased it's going well. Best regards.


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Review of

Agincare Dorchester (Home Care & Live-in Care)

from M H (Client) assisted by family/friend published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Each carer has been very helpful, all in different ways. Reassuring that someone is coming in each morning. If I need help again, I would like to use the service again.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for your positive review, we would be pleased to assist you again in the future, should you need some support. Take care.


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Review of

Agincare Weymouth & Portland (Home Care & Live-in Care)

from D F (Client) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ok. People are helpful and kind.

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Review of

Agincare Dorchester (Home Care & Live-in Care)

from S H (Client) assisted by family/friend published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

There were a lot of different carers so little continuity. Of the 7 we saw, at least one had no experience of hoisting a disabled client so we had to teach them. The others were lovely. Our main issue was the confusion over the length of time care was required (2 weeks not 6 weeks) It took a long time
to clear up and cost us more.

Reply from Carly Trevett, Registered Manager at Agincare Dorchester (Home Care & Live-in Care)

Thank you for taking the time to leave us a review. We appreciate all feedback and are always looking for ways to improve our service however I am pleased that you found a majority of the staff lovely. All staff receive full training on hoisting therefore we will be in touch to gather further details. Best regards.


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