Home Care Provider Owned by Agincare in Kent

9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Agincare in Kent

Only the locations & reviews in Kent for Agincare are showing below.

View the details of all 24 locations (with 262 reviews) owned by Agincare

Agincare Locations in Kent (1)

 

1 Home Care Provider owned by Agincare in Kent

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Agincare Medway (Home Care & Live-in Care)

Agincare UK Ltd, Nelson Court Care Centre, Nelson, Chatham ME5 7JZ 

9.2 9 reviews
"Our experience with Agincare has been extremely good, all of the carers are very friendly and professional in their work when dealing with…"   Read all 9 reviews

Agincare UK Medway provides high-quality home care support in the South East region. General home care services enable local people to remain living independently at home. Care services include domiciliary care, live-in care, sleep-in night care,… Read more about Agincare Medway (Home Care & Live-in Care)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Agincare Reviews in Kent (9)

9.1
Agincare has a Group Review Score of 9.1 (9.144) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare must have a Review Score.

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Review of

Agincare Medway (Home Care & Live-in Care)

from M A (Daughter of Client) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Agincare has been extremely good, all of the carers are very friendly and professional in their work when dealing with my mum. Overall I am very satisfied.

Reply from Lisa Arnold, Registered Manager at Agincare Medway (Home Care & Live-in Care)

Thank you very much for your kind words. I will be sure to pass on your feedback to the care workers.


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Review of

Agincare Medway (Home Care & Live-in Care)

from E O (Granddaughter of Client) published on 1 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with everyone who comes here; they are nice, kind and very helpful.

Reply from Kelly Barnes, Area manager at Agincare Medway (Home Care & Live-in Care)

Thank you very much for the lovely review; I will pass on your feedback to the team.


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Review of

Agincare Medway (Home Care & Live-in Care)

from D M (Daughter of Client) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have had homecare for my mother for over 18 months. The carers are very friendly and support my mother tremendously. They are very professional and nothing is too much trouble in their care of her. They make her laugh and having the same team and regular faces is essential as my mother has dementia
and a series of complicated needs. The office is great when we need to contact them with requests and changes.

Reply from Kelly Barnes, Area manager at Agincare Medway (Home Care & Live-in Care)

Thank you very much for your kind words. It is great to hear that you and your mum are happy with the care we are delivering.


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Review of

Agincare Medway (Home Care & Live-in Care)

from M G (Daughter of Client) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is excellent and they all deserve a substantial pay rise.

Reply from Lisa Arnold, Registered Manager at Agincare Medway (Home Care & Live-in Care)

Thank you for your review. I will pass on your lovely words to the staff


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Review of

Agincare Medway (Home Care & Live-in Care)

from Robert B (Father of Client) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good and caring.

Reply from Lisa Arnold, Registered Manager at Agincare Medway (Home Care & Live-in Care)

Thank you for your kind review. We value your feedback.


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Review of

Agincare Medway (Home Care & Live-in Care)

from Nicolas B (Client) assisted by family/friend published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with carers. Change from the old company to Agincare Medway has made a massive difference. Carers do so much for me.

Reply from Lisa Arnold, Registered Manager at Agincare Medway (Home Care & Live-in Care)

Thank you for your review. We are delighted you are happy with the care you are receiving.


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Review of

Agincare Medway (Home Care & Live-in Care)

from Rosalind H (Daughter of Client) published on 18 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After an initial hiccup in the first week when the designated carer did not turn up twice! We were sent another carer and she is a very pleasant lady and dad seems very happy with her.

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Review of

Agincare Medway (Home Care & Live-in Care)

from Derrick M (Client) published on 17 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the service quite reliable with friendly carers. The service is only quite reliable because of traffic problems to our home.

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Review of

Agincare Medway (Home Care & Live-in Care)

from Vera B (Client) assisted by family/friend published on 17 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are good but the office is not organised in respect of not checking that they have enough time to get from one place to there next client, otherwise the service is excellent.

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Awards / Recognitions (0)

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