Home Care Providers Owned by I Care GB Ltd in Greater Manchester

  • Home Care Providers Owned by I Care GB Ltd in Greater Manchester

I Care GB Ltd Locations in Greater Manchester (2)

 

2 Home Care Providers owned by I Care GB Ltd in Greater Manchester

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I Care (GB) Ltd - Bury

Suite 16 Atrium House, 574 Manchester Road, Bury BL9 9SW 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Trafford

42 Flixton Road, Urmston, Manchester M41 5AB 

3 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Trafford, Manchester
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CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

I Care GB Ltd Reviews in Greater Manchester (3)

Reviews Posted for members of I Care GB Ltd

Overall Experience

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Review of

I Care (GB) Ltd - Trafford

from Sophie K (Great-granddaughter of Client) published on 8 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always do their best to be friendly and helpful, even when things haven't run as smoothly as usual.
Management are open to concerns and try to accommodate requests as best they can.
Recently there have been some staff changes but nothing too disruptive, it has been well managed to minimise
the impact on my family. Greatly appreciated!

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Review of

I Care (GB) Ltd - Trafford

from D C (Son of Client) published on 8 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I Care have been providing care to my Mum for 3 weeks now, very nice staff who take the time to listen and give care the way she wants. Can't fault them, really. The managers have been really helpful, and even sorted out a lift for Mum to hospital so she didn't have to wait for an ambulance. Sometimes
the care is late but they always call Mum to let her know.

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Review of

I Care (GB) Ltd - Trafford

from S P (Son of Client) published on 18 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Some amazing "caring" carers but not well managed as an organisation - unreliable in terms of call times and amount of time given to care. Also, staff change daily as there are never enough to cover the number of service users that they take on (£). Staff turnover is extremely high and on that basis,
continuity of care is almost impossible to establish. Carers often arrive stressed and fraught.
Training possibly not all that good - a good few issues experienced with basic care procedures - inexcusable.

Reply from Philip Gradwell, Senior Registered Care Manager at I Care (GB) Ltd - Trafford

ICare was very happy to support your mother where we could, but your review is not objective and does not take into account the difficulties faced by our team. We did find that the times varied because family kept asking for different times and this made consistency of staffing difficult, we were sometimes unable to complete care tasks because family carers refused to allow staff to do so or asked them to act in a way which was contrary to their training and good practice.


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Awards / Recognitions (0)

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