Home Care Provider Owned by I Care GB Ltd in Staffordshire

  • Home Care Provider Owned by I Care GB Ltd in Staffordshire

I Care GB Ltd Locations in Staffordshire (1)

 

1 Home Care Provider owned by I Care GB Ltd in Staffordshire

Sort by:
View on Map
I Care (GB) Ltd - Stafford

Point South, Park Plaza, Hayes Way, Cannock WS12 2DB 

3.0 1 review
  • Care Provided
  • Older Person Care
Other Home Care Groups you may be interested in:
Alcedo Care Trafford, Manchester
Alcedo Care
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

I Care GB Ltd Reviews in Staffordshire (1)

Reviews Posted for members of I Care GB Ltd

Overall Experience

  • 0
  • 0
  • 0
  • 1
  • 0

Date Published

1
0
1
1
0
Review of

I Care (GB) Ltd - Stafford

from Gill J (Daughter of Client) published on 9 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Standards changed once the management team changed. Firstly the care team were good with my parents. The company and management were very poor. The care team didn't know if they were coming or going. Staff shortages resulted in hit and miss visits. Evening calls were not consistent. After being accused
of all sorts (still being accused) we took the difficult decision to change care companies. My parents were accused of tittle tattle, and telling lies. Very upsetting. Proof was offered that my parents were not lying, however Icare management declined to see the proof. Make your own judgement. I can only speak of our experience. My previous review received a reply which was unjustified and I was advised to add another review. As I have said this is our experience. My parents miss some of the carers because they made friendships.

Reply from Philip Gradwell, Senior Registered Care Manager at I Care (GB) Ltd - Stafford

We are sorry that this reviewer feels this way however we can only relay the information that we had from her father during numerous phone calls which she states he did not make. He made them from a mobile phone number and at times would ask the carer to call the office on their phone and he would speak via their phone. This is why I declined to see the telephone logs she stated she had, and I explained this to her which would account for why she may not see all the calls because he very rarely called from the house phone.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

I Care GB Ltd in Cheshire I Care GB Ltd in Derbyshire I Care GB Ltd in Greater Manchester I Care GB Ltd in Lancashire I Care GB Ltd in Merseyside I Care GB Ltd in Staffordshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact I Care GB Ltd to verify any information. View our terms and conditions. I Care GB Ltd has a Basic Service – more info.