Home Care Provider Owned by Kare Plus Agencies in Lancashire

8.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Kare Plus Agencies in Lancashire

Kare Plus Agencies Locations in Lancashire (1)

 

1 Home Care Provider owned by Kare Plus Agencies in Lancashire

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Kare Plus Preston

290 Blackpool Road, Preston PR2 3AE 

9.9 17 reviews
"On the whole, the experience has been a good one and Dad is comfortable and happy with the carers who come. He is treated with dignity and…"   Read all 17 reviews

Kare Plus Preston aims to deliver the highest possible standard of care and customer service within the Preston area. Their February 2023 CQC Rating is 'Good' in all aspects of the service. Supportive, dignified and friendly home care services… Read more about Kare Plus Preston

  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia
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Kare Plus Agencies Reviews in Lancashire (17)

8.6
Kare Plus Agencies has a Group Review Score of 8.6 (8.564) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kare Plus Agencies must have a Review Score.

Overall Experience

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Review of

Kare Plus Preston

from P D (Son of Client) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The vast majority of the carers, particularly the regular members of staff who attend to him are very knowledgeable and skilled in what they do. They are very friendly and approachable with my Dad and are always polite and work hard. The staff are very approachable to me and always willing to help.
Management
has been very professional with me and willing to be flexible.

Reply from Lorna dimes, Operations Manager at Kare Plus Preston

Thank you for your kind words and for taking the time to send this lovely review.


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Review of

Kare Plus Preston

from J D (Daughter of Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the experience has been a good one and Dad is comfortable and happy with the carers who come. He is treated with dignity and is well looked after. We are happy with the new times that have been implemented and it is better that his catheter bag is not getting too full in between visits
(therefore making it safer for Dad). The only criticism I have is that I feel that if the carer is going to be over 30 minutes late that someone from the office should ring to inform Mum and she should not have to find the office to find out what's happening. She is in her 80's and not well herself so this can be very stressful especially if Dad's bag is getting full. I just want her to not have stressful situations when I am not here and I think this would help.

Reply from Clive Cooper, Director at Kare Plus Preston

Thank you for your generous comments about our care staff and for helping us improve our service to your Dad.


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Review of

Kare Plus Preston

from I H (Daughter of Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with my father's care and when there are any problems I'm notified straight away.

Reply from Lorna dimes, Operations Manager at Kare Plus Preston

Thank you for your kind words, we appreciate every review and value feedback so that we may improve.


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Review of

Kare Plus Preston

from S J (Wife of Client) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no problem with the carers, they are so lovely with my husband, they talk to him, and encourage him, I can't say enough about them, I would recommend them to all. We are lucky to have them. Thank you.

Reply from Lorna dimes, Operations Manager at Kare Plus Preston

Thank you so much for your kind words and recognition of our hard work.


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Review of

Kare Plus Preston

from Janet H (Daughter of Client) published on 3 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I would like to give a massive thank you and top marks to all carers. They care for Dad so well, kind, caring and above and beyond expectations. Dad is not easy lately, his dementia is making him moody, bad-tempered and aggressive. They all cope so well and need a big pat on the back for their endless
care of Dad. Love you all.

Reply from Clive Cooper, Director at Kare Plus Preston

Thank you for your review, we always strive to support and appreciate your review. We will continue to do all we can as company to support you and your dad at this difficult time. Thank you.


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Review of

Kare Plus Preston

from S A (Nephew of Client) published on 5 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely wonderful. Special shout out to the lady who has been an absolute rock for my aunt. The staff really go the extra mile to take care of all of my aunt's needs. We could not ask for more.

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Review of

Kare Plus Preston

from Opeoluwa B (Niece of Client) published on 12 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I strongly recommend Kare Plus Preston. The staff are friendly and compassionate with their clients. They take good care of my Aunty with their professional skills and are always very friendly and compassionate when they visit. She could not have been taken care of by better carers. Thank you Kare Plus
for taking good care of my Aunty.

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Review of

Kare Plus Preston

from Susan H (Mother-in-law of Client) published on 7 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with the excellent service provided after my mother-in-law was sent home from hospital after a fall. She was given twenty-four hour care with a specific carer and I really can’t praise her enough. She was so caring, gentle and thoughtful and looked after all her needs. She stayed with her
at all times, night and day, for a full week, some nights having very little sleep. Nothing got her down and she dealt with it efficiently. Another carer again cared and nursed her so well. Thank you to your company, it’s nice to know there’s still some kind people about.

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Review of

Kare Plus Preston

from Babatunde O (Brother of Client) published on 6 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The services delivered by Kare Plus was top-notch.
All visits are so unique and my family and I always looked forward to their visits.
The carers always come in with smiles on their faces.
It's a wonderful experience with Kare Plus.

Reply from Clive Cooper, Director at Kare Plus Preston

Many thanks for such a glowing review - we hope to continue the good work for a long time


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Review of

Kare Plus Preston

from K C (Granddaughter of Client) published on 28 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First time using a care company for my elderly grandmother, and couldn’t be happier with the service! The staff are friendly, warm and respectful to our wishes and needs! Thank you so much! We couldn’t wish for her to be in better hands!

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Review of

Kare Plus Preston

from S T (Daughter of Client) published on 6 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend Kare Plus Preston. The carers visited 4 times a day and were very respectful, friendly, helpful and some went way beyond the call of duty to accommodate my mum's needs.
The company has been very flexible when I needed to change their calls.
Thank you for looking after
my precious mum.

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Review of

Kare Plus Preston

from Anne K (Wife of Client) published on 15 May 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly towards myself as well as my husband who they had come to care for. Caring, cheerful attitude and willing to help/assist in any way.
Good timekeepers who you could trust in your home.

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Review of

Kare Plus Preston

from Cheryl J (Client) published on 14 June 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The office staff always makes sure my needs are met to their highest abilities. They are friendly, helpful, accommodating (if need to change dates or times) the best I have ever used.
The staff who come in my home are warm, friendly and respectful towards the client.
I have recommended this company
to many people as they are worthy to go far.

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Review of

Kare Plus Preston

from Christine D (Daughter of Client) published on 12 June 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with all the care and attention given to Mum. Always respectfully done, we are very impressed with how everything is managed. They care for Mum as if she was their own. You couldn't ask for more. We would highly recommend this company.

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Review of

Kare Plus Preston

from June B (Daughter of Client) published on 20 February 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff. Always punctual and professional. They have a chat with mum and make her comfortable and at ease. They provided a very valuable service at a time in mum's care.
Kare Plus Preston team have been a great positive impact on both my mum and personally my life, they are a great care
team.

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Review of

Kare Plus Preston

from Alison (Daughter of Client) published on 8 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care you gave our mum after her terminal diagnosis was excellent. She loved all the carers who came to look after her and dad in her final months. Your professionalism was exemplary and this helped mum who was a private and proud person become relaxed and reassured in your care. We cannot thank
you enough for helping us at this time.

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Review of

Kare Plus Preston

from J B (Client) published on 12 May 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've used a few agencies which haven't been able to deal with my needs but found Kare Plus to be the best. Hurdles are no problem to this company. They have incorporated things like school runs, social activities for my daughter, as well as catering for my every need. I wouldn't be the independent person
I am today without this company. They've bent over backwards to help at every level. I've managed my own care plan incorporating social activities for myself such as swimming, shopping, visiting family, just day to day life skills also giving my carer their vital respite so everyone is happy.

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Awards / Recognitions (0)

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