Home Care Providers Owned by Springfield Homecare Services Ltd in Tyne & Wear
Only the locations & reviews in Tyne & Wear for Springfield Homecare Services Ltd are showing below.
View the details of all 8 locations (with 29 reviews) owned by Springfield Homecare Services Ltd
Springfield Homecare Services Ltd Locations in Tyne & Wear (2)
Penrith Road, Hebburn NE31 2RG
"I am very happy with the care given to me by the caring staff in Springfield Healthcare Campbell Court. I enjoy going to the restaurant and…" Read all 3 reviews
Springfield Healthcare (Campbell Court) is a haven for compassionate care in South Tyneside, offering a range of services tailored to meet the unique needs of individuals in their homes within the Campbell Court scheme. They are committed to providing… Read more about Springfield Healthcare (Campbell Court)
- Care Provided
- Older Person Care
- Dementia
Unit 7 St Peters Wharf, Terrace Level, Newcastle upon Tyne NE6 1TZ
"Staff are fantastic caring professional caring considerate understand my wife's needs supporting my wife in every way. We would be lost…" Read all 2 reviews
Springfield Healthcare (Newcastle) is a trusted provider of high-quality care services in the North-East, with a focus on delivering personalised care. Their dedicated team of professionals offers a range of services tailored to individual needs, from… Read more about Springfield Healthcare (Newcastle)
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Springfield Homecare Services Ltd Reviews in Tyne & Wear (5)
Springfield Healthcare (Newcastle)
from Michael M (Husband of Client) published on 14 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Zorah Parveen, Registered Manager at Springfield Healthcare (Newcastle)
Thank you for your incredibly kind review. We're so pleased you are happy with the care your wife receives, knowing we make a difference means a lot to our team. We agree, they deserve immense recognition! We'll make sure to share your appreciation with them. Thank you!
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Springfield Healthcare (Campbell Court)
from J T (Client) published on 24 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Liz Nobel, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you for taking the time to leave such a lovely review. We are so pleased that you are happy with the care you receive at Campbell Court! Our activities team work very hard and it is lovely to hear that their efforts are appreciated.
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Springfield Healthcare (Campbell Court)
from D C (Son of Client) published on 14 February 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
We as a family thoughts on Campbell Court is simply - outstanding! The facilities are great with the restaurant being a real focal point of the community. Residents regularly get together for excellent food and regular quizzes, bingo, and other entertainment
The staff are just perfect, super friendly and very understanding, happy to assist, and always willing to go the extra mile.
Overall a superb environment for my Dad will have the facilities to go with it, however, it's the staff who make the place so, so successful.
Kind regards.
Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such lovely words. We're truly touched that our care has made such a positive difference for your father and provided you with some comfort. Your feedback will be shared with the whole team. We look forward to carrying on supporting him! All the best to you and your family.
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Springfield Healthcare (Campbell Court)
from James L (Son of Client) published on 20 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such kind words. We are so pleased that our care has brought happiness to your father and provided peace of mind for you and your brother. I will make sure to pass on your words to the rest of our team. All the best.
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Springfield Healthcare (Newcastle)
from M S (Client) published on 2 September 2024Submitted via Website • Report
Overall Experience
2.0 out of 5
2) Can't make toast. Struggle with basic cooking tasks.
3) All they want is in and out of your house asap. If they care they would make your care happen.
4) Your call time is disgraceful, they turn up at
5) Some of Springfield's staff are great but you very rarely see the good ones. Different person all the time.
6) They promise you everything and don't deliver.
Reply from Theresa Bradley-Comstive, Operations Director at Springfield Healthcare (Newcastle)
I am sorry to learn that you were disappointed with the care service offered to you during your time with Springfield. I understand how frustrating it must be when your expectations are not met. Although it is not always possible to send the same carers, we do expect the same Springfield standard to be upheld by all. We value quality care and expect no less from any of our carers. We would like to hear more about your experience so we can investigate this issue further and ensure this does not happen again. With this in mind, I will ensure that our Quality Assurance Lead makes contact with you to discuss your concerns further and explore potential solutions. Thank you for bringing this to our attention, your feedback is invaluable to us as we continue to improve our services.
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Awards / Recognitions (0)
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