Home Care Provider Owned by New Concept Care & Nursing Ltd in East Riding of Yorkshire

8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by New Concept Care & Nursing Ltd in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for New Concept Care & Nursing Ltd are showing below.

View the details of all 3 locations (with 38 reviews) owned by New Concept Care & Nursing Ltd

New Concept Care & Nursing Ltd Locations in East Riding of Yorkshire (1)

 

1 Home Care Provider owned by New Concept Care & Nursing Ltd in East Riding of Yorkshire

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New Concept Care & Nursing Ltd

12 Beverley Road, Market Weighton, York YO43 3JP 

9.1 26 reviews
"Our daughter has lived in supported living for 10 years with two other clients. New Concept Care & Nursing have managed the Individualised…"   Read all 26 reviews

Established in 1992, New Concept Care & Nursing Ltd (NCCN) have two offices based in the town of Market Weighton in the East Riding of Yorkshire and in the town of Selby in North Yorkshire. Covering a wide geographical area stretching across the whole… Read more about New Concept Care & Nursing Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

New Concept Care & Nursing Ltd Reviews in East Riding of Yorkshire (26)

8.8
New Concept Care & Nursing Ltd has a Group Review Score of 8.8 (8.778) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Concept Care & Nursing Ltd must have a Review Score.

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Review of

New Concept Care & Nursing Ltd

from Toni S (Mother of Client) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has lived in supported living for 10 years with two other clients. New Concept Care & Nursing have managed the Individualised Supported Living
and have always supported and listened to us as a family. The staff/carers always treat the clients with respect and dignity and go above and
beyond expectations to give them all a fun happy environment to live in. Thank you.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review. It's a pleasure to be part of your daughter's care.


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Review of

New Concept Care & Nursing Ltd

from C H (Mother of Client) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter's review was in conjunction with her social worker's review. No issues raised, communication good and any issues prior to review dealt with swiftly and effectively. All care staff are of high quality and support my daughter in the things she likes to do.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for your positive feedback, it is very much appreciated. If you have any suggestions for how we can improve further please don't hesitate to contact us. Thanks again.


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Review of

New Concept Care & Nursing Ltd

from J C (Mother of Client) published on 20 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team that visits my mum are amazing, kind and we appreciate their support so much.
Mum looks forward to their visits and their company throughout the week this also ensures she has contact with others and more importantly face to face contact. The team are our eyes and ears looking out for
Mum when we cannot do that it’s such a relief and reassuring to know that. Nothing is too much trouble for these people help is just a phone call away. For family like myself who do not live close by to elderly parents, it’s a godsend.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for such a fantastic review. We are honoured you have chosen the New Concept Care & Nursing family to provide care for your family member. We are really proud that we can provide you and your family with this much-needed reassurance and care for your loved one.


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Review of

New Concept Care & Nursing Ltd

from Sarah H (Daughter of Client) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New Concept Care has been involved with the care of my Mum for approximately three years. They give us as a family massive reassurance when we couldn't always be there for her and provided help with practical tasks and good company for Mum. More recently Concept Care were involved in Mum's more difficult
care needs. I highly recommend this company and as a family, we are highly satisfied with the service they offer.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for this fabulous review, we appreciate you taking the time to give us your feedback.


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Review of

New Concept Care & Nursing Ltd

from D P (Son of Client) published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New Concept Care & Nursing have been visiting my mum for over a year. All the carers she has are always helpful, respectful and also very patient with her. It's a weight off me knowing that she is being seen daily when I can't get there as I work long hours.

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Review of

New Concept Care & Nursing Ltd

from A P (Client) published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a service user of New Concept Care and Nursing for twenty years. I can't praise the whole team enough for all the care they have and are still giving me. Everyone whom I have contact with including ie carers, office staff and the assessment have always been kind, considerate and very helpful.
They not only help me physically but mentally too and I know I wouldn't be the same without their continued support. Thank you for your excellent care.

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Review of

New Concept Care & Nursing Ltd

from E E (Client) assisted by family/friend published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find New Concept Care & Nursing brilliant. The company is so helpful and we have no problems at all.

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Review of

New Concept Care & Nursing Ltd

from L W (Wife of Client) published on 30 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the times and standard of care.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to give us feedback. We really appreciate your kind words and pleased you are happy with the service.


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Review of

New Concept Care & Nursing Ltd

from H S (Daughter of Client) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been grateful for the help, advice and continuing support from the carers. My mum got to know the carers and looked forward to their visits. We could not have managed without them. I only wish mum was still able to live at home. I cannot thank them enough, such a lovely bunch of
ladies.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for your kind words. It was a pleasure to be part of your mum's care team. All the best to you and your family.


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Review of

New Concept Care & Nursing Ltd

from S C (Daughter of Client) published on 28 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had care services from New Concept Care & Nursing for nine years and over that time I have found them to be extremely professional, supportive, kind and respectful. My mother would not be able to manage without them. Also having carers go in relieves a lot of pressure and stress off the
rest of the family as we know she is in capable hands when we're not there to support her ourselves. She loves all the carers too. I would highly recommend New Concept Care & Nursing to any of my friends and families.


My stepfather currently has a care package from New Concept Care & Nursing and I would highly recommend them to anyone. The office staff and carers are so caring and will do anything to help, we honestly don't know what we would do without them.


Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to review us, we are happy to provide you with a service which you review as being such a high standard.


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Review of

New Concept Care & Nursing Ltd

from Margaret F (Client) assisted by family/friend published on 26 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are good, some better than others but that is the same in all walks of life. They are all friendly, smart looking and above all, experienced with a great amount of knowledge. It is obvious that they have had a good amount of training in the way they conduct themselves.

Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd

Thank you for taking the time to review New Concept Care & Nursing Ltd,
it's a pleasure to be part of your care team.


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Review of

New Concept Care & Nursing Ltd

from M C (Client) assisted by family/friend published on 2 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were very professional, supportive and caring. A thoroughly holistic approach with great respect shown to the client and their family members!

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review of our service. We greatly appreciate you taking the time to review our service.


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Review of

New Concept Care & Nursing Ltd

from Lee H (Husband of Client) published on 25 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New concept Care and Nursing have provided outstanding care to my wife whilst we were on holiday in York.
Everyone, from reception staff answering the telephone to the management have all been very professional and caring and have provided fantastic care.
I would highly recommend this company.
Thank
you.

Reply from sue walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review it was a pleasure and hopefully see you again later in the year


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Review of

New Concept Care & Nursing Ltd

from Neal M (Friend of Client) published on 19 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New Concept Care & Nursing are a well-led care company that always put the service user as number 1, any contact with this company is always professional and responsive. They put the person first in any contact. I would recommend this care company purely on the caring nature.

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Review of

New Concept Care & Nursing Ltd

from Denise S (Wife of Client) published on 6 February 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find everything just great no problems. Assessment and review officer, care coordinator and nurse consultant are brilliant. Carers are just great.

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Review of

New Concept Care & Nursing Ltd

from G H (Husband of Client) published on 19 February 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very considerate and aware of my wife's medical condition (multiple sclerosis) appointment times change from time to time. NCCN staff are reliable.

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Review of

New Concept Care & Nursing Ltd

from Toni S (Mother of Client) published on 17 July 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter, who has a severe learning disability, moved into supported living 3 years ago with two of her disabled friends. This was the hardest decision of our lives but due to our wonderful, kind caring team of staff supplied by New Concept Care & Nursing, it has transformed our daughter's life and
our lives.
She is so happy and well cared for which had made us relax and accept our decision.
Thank you, New Concept Care & Nursing for helping and supporting us.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review.


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Review of

New Concept Care & Nursing Ltd

from J W (Mother of Client) published on 14 July 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last five years, our son has been in supported living, we have been thoroughly satisfied with the care and support the agency has provided. The staff there are willing to take on board any problems that we might be concerned with regarding the care and support of our son and like a good team,
we work together.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review.


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Review of

New Concept Care & Nursing Ltd

from John and Debbie E (Father of Client) published on 28 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my/our sons have been supported by NCCN (New Concept Care & Nursing Ltd) for a while now. In this time they have been able to maintain a daily structure which they have both benefitted from physically and mentally. Without the support from NCCN we as a family would not be able to cope so this is
a godsend for us all. We can't praise the team enough and appreciate all they do.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your review.


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Review of

New Concept Care & Nursing Ltd

from N W (Granddaughter of Client) published on 14 June 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma received excellent care from New Concept Care & Nursing, nothing was too much trouble. The carers were amazing and really went the extra mile to care for her. When she passed away New Concept Care & Nursing were very supportive and understanding.

Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd

Thank you for your feedback it was a privilege to support your Grandma .


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Awards / Recognitions (0)

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