Home Care Providers Owned by Choices Homecare in South Yorkshire

8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Choices Homecare in South Yorkshire

Only the locations & reviews in South Yorkshire for Choices Homecare are showing below.

View the details of all 10 locations (with 301 reviews) owned by Choices Homecare

Choices Homecare Locations in South Yorkshire (4)

 

4 Home Care Providers owned by Choices Homecare in South Yorkshire

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Choices Homecare (Barnsley)

C/O Head Office, Maple House, Maple Estate, Stocks Lane, Barnsley S75 2BL 

9.7 165 reviews
"Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well…"   Read all 165 reviews

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. They are proud to support people to live in their own homes… Read more about Choices Homecare (Barnsley)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Choices Homecare (Rotherham North & Doncaster)

Office F9, Mexborough Business Centre, College Road, Mexborough S64 9JP 

9.1 25 reviews
"The care providers are hard-working, kind, and thoughtful and go the extra mile to help and they will always make sure I have everything I…"   Read all 25 reviews

Formally known as TLC Homecare, Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire. Choices Homecare are proud to support people to live in… Read more about Choices Homecare (Rotherham North & Doncaster)

  • Care Provided
  • Older Person Care
  • Dementia
Choices Homecare (Rotherham Central & South)

Unit 21, Moorgate Croft Business Centre, South Grove, Rotherham S60 2DH 

9.0 5 reviews
"A pleasant interview. Very pleasant with a friendly interview with consideration to my needs from the company and home carers.…"   Read all 5 reviews

Choices Homecare's motto is 'skilled care your way', which is a philosophy they look to bring to older and vulnerable adults throughout South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way',… Read more about Choices Homecare (Rotherham Central & South)

  • Care Provided
  • Older Person Care
  • Dementia
Choices Homecare (Sheffield)

Redlands Business Centre, Tapton House Road, Sheffield S10 5BY 

Choices Homecare provide person centred care and support to older and vulnerable adults throughout both South and West Yorkshire and beyond. Part of the Optimo Care Group, whose company motto is 'Skilled Care Your Way', their compassionate and trained… Read more about Choices Homecare (Sheffield)

  • Care Provided
  • Older Person Care
  • Dementia

Choices Homecare Reviews in South Yorkshire (195)

8.9
Choices Homecare has a Group Review Score of 8.9 (8.940) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Choices Homecare must have a Review Score.

Overall Experience

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Date Published

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Review of

Choices Homecare (Barnsley)

from J G (Client) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers that come to me are very understanding of my needs. They make me feel at ease and they treat me with respect and I feel I've still got my dignity. They talk to me the whole time they are here and we sometimes have a little joke and that makes my day. Don't know what I'd do without them.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


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Review of

Choices Homecare (Barnsley)

from Katie L (Daughter of Client) published on 11 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service that we've had for something like a year now. Thank you to the manager who set the service up. Lovely, regular and well trained staff, so helpful to both my parents. We really have peace of mind, knowing my parents are so well cared for. Staff were so kind and helpful when my dad was
in hospital looking after my mum. Excellent service, extremely pleased. Thank you so much.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Barnsley)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us in making future improvements to our services. We are so pleased that you have peace of mind and feel your parents are well cared for. Thanks again for the kind comments received!


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Review of

Choices Homecare (Barnsley)

from B R (Wife of Client) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Choices Homecare for care as they have been excellent with my husband. Very patient and caring, making myself and my husband feel at ease from day 1.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


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Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from Ramakant B (Husband of Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback. Thanks again, for your time taken to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from Brian W (Client) assisted by family/friend published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided. Lovely staff. Would highly recommend.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from Graham H (Client) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall ok.

Reply from Luke Bolger, Creative at Choices Homecare (Barnsley)

Thank you so much for taking the time to share your feedback. It means a lot to us, and your words go a long way in helping others see we really are a service to be proud of.


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Review of

Choices Homecare (Barnsley)

from M S (Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My service continues to be good. I have 2 regular carers who are highly satisfactory. When they are on holiday or days off, known carers are acceptable and efficient. Obviously better as they become familiar with service user needs.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from Andrea A (Daughter of Client) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is delighted with all aspects of the service of Choices Homecare. The carers are all respectful and friendly and sometimes over and above what we expect of the service. Thank you to you all.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for taking the time to review us, and for the fantastic feedback received. We are so pleased you and your mum feel that we are a fantastic team of people and that we provide high-quality care. Should there ever be anything you want to ask (or need help with), please do get in touch with our office team in the usual way and we'll always do our very best to try and help you. Feedback is always very important to us (both, positive and negative) to assist us with making future improvements - thanks again for your kind comments.


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Review of

Choices Homecare (Barnsley)

from L R (Daughter of Client) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and thoroughly performed. Listened well and understood our needs. Service was over and above expectations. Left feeling confident our needs would be fulfilled.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from A J (Client) assisted by family/friend published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and efficient. Went through my care plan, making suggestion and offering some options which will improve my day to day quality of life.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from R M (Nephew of Client) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed some respite care for only a week whilst the family was on holiday. The care packages were explained in detail, just needed a call in service twice a day. All went well for the week.
A further week from the 27th of October to the 1st of November has been arranged together with a weekly bathing/hair
care call of 45 minutes.
As time goes by we may consider meals to be provided to be accessed due to the capabilities of the client.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our team. Thanks again, for your time taken to provide us with this important feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from S B (Niece of Client) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle likes all the carers who visit. He is happy to tell them what he needs and helps them, which is a benefit to his day. They always cheer him up!

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for your time taken to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Rotherham Central & South)

from E C (Client) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A pleasant interview.
Very pleasant with a friendly interview with consideration to my needs from the company and home carers.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Rotherham Central & South)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for the time to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Rotherham Central & South)

from Ian C (Husband of Client) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife who is housebound needs four visits per day and I have to say both myself and my wife are thrilled with the service choices given to us. We have in the past had terrible experiences with home care companies but we are over the moon having found choices. The girls go above and beyond what we
expected would be supplied. Would not have no problem recommending choices to others who might be looking for care for their loved ones. Finally found the care my wife needs after being disappointed with other suppliers.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Rotherham Central & South)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for the time to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from John H (Son of Client) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using TLC for around a year now and always had very good care for my Father, who is not always the most cooperative of characters to deal with, but all carried out gently and professionally.
Very Many Thanks.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for your time taken to provide us with this important feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from L M (Daughter of Client) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had TLC now for a couple of years she praises her carers and has a good relationship with them both. They always are friendly and compassionate in their work. I have recommended the company to numerous people as I work in healthcare. These girls do a fantastic job.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for the time to provide us with this important feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from Susan S (Daughter of Client) published on 31 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care that my mum gets. Everyone is so kind and caring. After a few initial teething problems, everything is great. In fact, my uncle is moving to you on the 9th of June from his existing care provider. Really like the fact I can see the visits on my emails too. The Manager,
Care Coordinator and Assessment and Reviewing Officer have been very efficient with any queries and your carer (think she covers Mum on a regular basis) is always so friendly and caring when I'm over visiting Mum. Many thanks to you all.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our office team and care workers respectively. Thanks again, for your time taken to provide us with this important feedback.


Staff

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Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Barnsley)

from D G (Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are friendly, treat me with respect and provide the care I require, perfect team!

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Choices Homecare (Rotherham North & Doncaster)

from Sheila D (Client) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

99% of the carers are fantastic, polite and caring. The exception of I, unfortunately, have bad hygiene and body odour especially.
Management team: same again, one manager is superb. Unfortunately, another manager doesn't have the management material required. She's very forgetful, contradicts herself
in a conversation many times. Doesn't ring clients directly when a problem occurs but tells us to ring her after passing messages via carers. Changes times and carers at short notice even after complaining to the head.

Reply from Elaine Bradley-Smith, Employee Engagement & Communications Officer at Choices Homecare (Rotherham North & Doncaster)

Thank you for taking the time to review us, we really appreciate all feedback received (both positive and negative) to assist us with making future improvements. We are so pleased that you find most of our care workers (99%) 'fantastic, polite and caring' but are sorry that you have been less happy with a couple of team members. We have been in touch since you submitted your review and you have again confirmed that the majority of staff are fantastic; we are now looking into the couple of issues you have raised and are so sorry that you've experienced these problems, please do not hesitate to contact your local office (on your usual contact number) if ever there is anything else you'd like to report, you are more than welcome to ask to speak with our Registered Manager for your service - please be assured that we will always do our very best to put things right as quickly as we're able. Thanks again for letting us have your feedback and for the comments received.


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Review of

Choices Homecare (Barnsley)

from Louise M (Daughter of Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Already recommended TLC Homecare to one of my mum's friends.

Reply from Emma Stacey, Registered Manager at Choices Homecare (Barnsley)

Thank you for your kind comments. We really appreciate all feedback received and use both positive and negative feedback to help us improve our services even further. You have provided us with some really positive feedback, all compliments will be passed on to our care workers respectively. Thanks again, for your time taken to provide us with this important feedback.


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Treated with Dignity

Value for Money

Awards / Recognitions (2)

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