Home Care Provider Owned by Avante Care and Support in London

8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Avante Care and Support in London

Only the locations & reviews in London for Avante Care and Support are showing below.

View the details of all 2 locations (with 67 reviews) owned by Avante Care and Support

Avante Care and Support Locations in London (1)

 

1 Home Care Provider owned by Avante Care and Support in London

Sort by:
View on Map
Avante Home Care and Support

Unit A, 105 Woolwich Road, Bexleyheath DA7 4LP 

8.4 31 reviews
"My dad has double-handed care four times a day, with meds needed at specific times. As if Avante didn't have enough additional challenges…"   Read all 31 reviews

Avante Care & Support provides quality domiciliary care to help people to remain living in their own homes in Kent and the South East of London. Avante Care & Support offer assistance with daily tasks enabling their clients to remain as independent… Read more about Avante Home Care and Support

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Avante Care and Support Reviews in London (31)

8.9
Avante Care and Support has a Group Review Score of 8.9 (8.911) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avante Care and Support must have a Review Score.

Overall Experience

  • 12
  • 5
  • 3
  • 0
  • 0

Date Published

31
0
1
3
28
Review of

Avante Home Care and Support

from Sabrina B (Client) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent - no complaints, no problems. Best care provider.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from L A (Mother of Client) published on 24 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We discussed my son's care program and made relevant changes. We discussed the transition from social care to NHS continuing healthcare.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Raymond H (Husband of Client) published on 12 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the carers are very good, although some are very slow putting up my costs (going over the time allotted). Also the time they come varies on who is working and what their round it. Therefore I have to see who is coming as to whether I start my wife's care or not to keep the costs down! As for
recommending, I would but point out my experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Kirsty M (Daughter of Client) published on 22 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has double-handed care four times a day, with meds needed at specific times. As if Avante didn't have enough additional challenges to face this year with Covid, they always manage to provide an excellent service to my dad, even with last-minute changes needed due to hospital visits or (more often
these days), cancelled hospital visits meaning care needs to be reinstated at the last minute. For any last-minute or ad hoc requests, they always try to say 'yes' than 'no' and certainly put their service users at the heart of everything they do, which is a comfort and reassurance in these very challenging times.


Tier 4 means that Xmas changes of plans for many service users and their families is now likely to put an additional demand on Avante staff, both to meet their client's needs, and to manage to get a break and time needed for their own families. I do sincerely hope that each and every member of staff is able to grab some well deserved 'me time' over the Christmas period.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Shirley E (Daughter of Client) published on 12 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again I would like to say thank you to my mum's carer who has gone above and beyond her remit to identify that my mum may possibly have UTI, and she advised me to contact my mum's doctor. It has since transpired that my mum did have an infection and by the carer highlighting this at an early stage,
it saved my mum’s health becoming progressively worse and accumulating with a hospital admission.
Knowing that my mum has a Carer who is very professional and genuinely cares about the people she looks after, it puts my mind at rest knowing that my mum is being looked after and in safe hands.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from F L (Client) assisted by family/friend published on 5 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Up till now, satisfied with the care and if things continue I have no complaints.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from C W (Son of Client) published on 22 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall standard is very good. Only at weekends is there any inconsistency in the actual care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from E C (Client) assisted by family/friend published on 12 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with all my carers. They are reliable, helpful and polite and do their job well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Pamela P (Client) published on 24 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer has made a big difference to me. I feel more confident as she brings out the best in me. She takes care of all my personal care and sets me up for the day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from B H (Client) published on 30 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service I receive and glad I changed.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from J B (Husband of Client) published on 25 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Avante Care and Support staff have displayed a sense of professionalism in delivery of care strictly putting the needs of the client in terms of empathy, privacy and safety and health. They are consistent and quickly attend to urgent issues. I am satisfied greatly with their preparedness to help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from J M (Client) assisted by family/friend published on 18 September 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care I receive is adequate and helps me live independently.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Maresh S (Father of Client) published on 24 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, punctual and a reliable service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from S P (Client) published on 13 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with service. Staff are very helpful and very polite and understanding. Could not wish for anything better.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Nicholas C (Client) published on 3 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are most helpful and on time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Julie R (Daughter of Client) published on 30 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, over the year, receives excellent care and attention from the carers that come in to see to her. Nothing is too much trouble for them, they are friendly and polite.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Eileen T (Client) published on 27 March 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly, always willing to help always clean up after themselves. Polite, happy to listen to my needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Madeleine L (Daughter of Client) published on 20 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avante cared for my mother at the end of her life. They attended four times a day, on time and with the utmost diligence.
At a distressing time for my very old mother and for me as her daughter, every member of staff reassured us with their professionalism. They were kind, caring and respectful. I
was confident that they were extremely well trained and were dedicated to their job and to their patient. I half expected some glitches but every member of the team arrived on time. Nothing was too much trouble. I am so impressed with this company which is much more than a business. I think that the team members don't see this as just a job but as a vocation. Clearly, the company selects people with these very high standards. Everyone was trustworthy and used their initiative. Managers visited me first and made sure the carers knew everything about my mother's needs and made sure they met high standards for health and safety.
Thank you so much.
I highly recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from Eileen C (Client) published on 24 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very helpful and good at their job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Avante Home Care and Support

from S C (Client) published on 20 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The carers are usually very good. Communication between client and providers could be a lot better. We should not have to call to find out if we have a carer for the day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (1)

Top 20 Home Care Groups 2018

Recipient: Avante Care and Support

Date: Thursday 05 Apr 2018 More details

News (4)

News

Previous Events

There are no previous events for Avante Care and Support

Avante Care and Support in Kent Avante Care and Support in London

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avante Care and Support to verify any information. View our terms and conditions. Avante Care and Support has an Enhanced Service – more info.