The Orders of St John Care Trust in Oxfordshire | 6 Home Care Providers

Review of
OSJCT Centurion House
from Jean T (Client) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy here and get on well with everyone. It is a wonderful place.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you so much for leaving us such a lovely review, we really appreciate it.

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Review of
OSJCT Moorside Place
from S F (Client) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

While undergoing rehab in the local hospital after bilateral amputation. I was informed about temporarily housing me in a social services-organised flat, surrounded perhaps with all the usual suspects. Happy to say it was in a very pleasant and peaceful location with amenities provided like laundry

room, cafe and gardens. All the staff were very helpful in assisting me in my situation, to the point I felt like a lord in full repose. If I were in a position to buy the flat, it would be an easy decision to make.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for your lovely review, we really appreciate it. The staff will be so grateful to read your comments about our care and services. Do come and see us, you're always welcome.

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Review of
OSJCT Orchard Meadows
from Trevor S (Brother of Client) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

Orchard Meadows was chosen for its location, midway between myself and my brother. It is a well-kept complex but we found that my sister was not independent enough to make the most of the facilities. her care package was just adequate but as her health deteriorated she needed more help with companionship.

She still spent too much time on her own and this has contributed to her health decline. We are now relieved that she is in residential care and still with OSJCT.

Reply from Helen Dearing, On behalf of the team at OSJCT Orchard Meadows

Thank you for your review and the update on your sister. We are glad to read that she is now in residential care with us and her companionship needs are met. If there is anything else we can do for your sister, please let us know and we will be happy to help.

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Review of
OSJCT Moorside Place
from Lana M (Granddaughter of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience

My gramp has been living at Moorside Place for a few years now and after my Nan passing away I was really worried about the effects this would have on his mental health in the long term. Of course it has massively affected him, however the care and friendships from the staff at Moorside Place has most

definitely reduced this struggle for him, he has friends who he can rely on as friends and also as caregivers. The staff are strong communicators and really do treat their clients like family, the sense of community within the building itself is reassuring.

Reply from Helen Dearing, Regional Marketing Manager - Central at OSJCT Moorside Place

Thank you so much for your lovely review of Moorside. It's so nice to read how well your gramp has settled in and has made friends with both staff and fellow residents. Our staff will be so pleased to hear how highly you rate them through their care and friendliness. Thank you!

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Review of
OSJCT Moorside Place
from Jill H (Client) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience

My experience is very good. Carers all nice and helpful, also very much on time and excellent.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for leaving us a review, we are so pleased to read how happy you are with the care team. Do let us know if we can be of further assistance.

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Review of
OSJCT Isis Court
from Henry A (Client) assisted by family/friend published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

I have been a resident for 17 years and have been given an exemplary amount of care and support. Has been a pleasure to live here. Thank you.

Reply from Helen Dearing, On behalf of the team at OSJCT Isis Court

Thank you so much for leaving us a great review. Our staff will be thrilled to read how highly you rate the care and support provided by our team. The pleasure is all ours.

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Review of
OSJCT Mayott House
from D F (Client) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience

Overall very good. As normal things could be better.

Reply from Helen Dearing, On behalf of the team at OSJCT Mayott House

Thank you for your review - we're pleased to hear you are happy at Mayott House. If you have any feedback for us to improve, we are all ears. Thank you!

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Review of
OSJCT Mayott House
from S W (Client) published on 19 February 2024

Submitted via Website • Report

Overall Experience

Upon initial viewing of a flat, I would have happily moved in that day! Sadly after just after 6/7 months of living here I sadly felt Mayott House in my opinion ‘lost its sense of warmth' and appeal in feeling safe and secure: with certain residents trying to ‘take over’ certain seats in the restaurant/communal

lounge as well as disabled parking spaces for which there was only 2 for 40 flats and were on a ‘first come first served’ basis! Whilst I’m no angel by far I however felt with this as well as a ‘late’ night door bell ringer (other reasons did also contribute to my decision to leave I was sadly glad to see the exit door in Jan this year. However, I did meet some lovely people both staff and residents during my short time here of whom I will miss.

Reply from Helen Dearing, On behalf of the team at OSJCT Mayott House

We're sorry your expectations at Mayott House haven't been met. We will notify the Housing Association which manages the scheme about your comments. Many thanks.

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Review of
OSJCT Centurion House
from E P (Client) published on 8 February 2024

Submitted via Website • Report

Overall Experience

As my wife and I are both mentally and physically able to take care of ourselves we don't use the care offered at Centurion House but we have always found staff to be helpful and polite.
We do however have an issue with the charge for 'Core Care'. This was explained to be a charge for the Emergency

Pull cords/pendants. The charge for October was 5 x £62.79 a total of £313.95 and this seems excessive for a service we are not likely to need as of now and have never made use of yet.
Similar services are on offer in the market for less than £50.00.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you for your review, we appreciate it. I have submitted your feedback to the care office and a member of our team will be in touch shortly. Many thanks.

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Review of
OSJCT Mayott House
from S A (Sister of Client) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience

My brother has found it difficult getting used to new staff. He is very happy living here. He feels safe here. Sometimes it is too hot in the flat. He likes living on the corner of the building and he likes staying indoors in his flat. If he leaves his flat, it is only if he is with his support worker,

daughter or sister. He loves his flat. He appreciates seeing the staff and all that they do for him.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Many thanks for providing such lovely feedback. We will share this with the care team!

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Review of
OSJCT Mayott House
from C B (Client) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience

I've been living here for years and I really like living here. Staff are very friendly and supportive. I feel safe living here and don't feel afraid to ask for help. Staff help with everything that I need.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Many thanks for taking the time to leave such great feedback. I will share it with the team!

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Review of
OSJCT Mayott House
from V O (Daughter of Client) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience

My mother is well cared for and encouraged to maintain her independence. Staff will support if they see she requires help or if she asks. She has an excellent, warm relationship with most staff. They appear to enjoy the 'banter'. She likes her personal surroundings to be tidy and she welcomes time spent

on her food and her visits to chat.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Thank you for taking the time to leave us such lovely feedback, we will share it with the team!

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Review of
OSJCT Moorside Place
from D W (Client) published on 23 January 2024

Submitted via Postal Card • Report

Overall Experience

I find all the carers are pleasant and willing and helpful and they get to know your little habits or what you need help with. They just get on with it.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Many thanks for your review, we're thrilled to read how pleasant you find our carers and that they get to know their customers. Do let us know if there is anything else we can do for you. Thank you!

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Review of
OSJCT Moorside Place
from A O (Daughter of Client) published on 18 January 2024

Submitted via Website • Report

Overall Experience

The warm welcoming staff are always very kind and helpful. Their company and attendance are compassionate and caring. The accommodation is spacious, comfortable and clean. There is a real community within the complex that is welcoming to all. The cafe serves delicious food and the hairdresser on site

is friendly and does a great job. Overall, very pleased and happy that my mother lives in such a great environment.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thank you for your lovely review, we really appreciate it. We're so pleased to hear how happy your mum is at Moorside. We pride our team on delivering kind and compassionate care.

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Review of
OSJCT Moorside Place
from Janet R (Client) published on 18 January 2024

Submitted via Website • Report

Overall Experience

The carers here are very cheerful and usually mindful of resident's individual problems. They have made a special effort to provide activities over the festive season. At present, I do not need extra care but am thankful that if I pull the emergency cord or set the smoke alarm off there will be an OSJCT

carer in attendance.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Many thanks for your review, it's lovely to hear how friendly and cheerful you feel our caring team is. If there is anything else we can do for you, please let us know.

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Review of
OSJCT Moorside Place
from A C (Client) assisted by family/friend published on 16 January 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very nice and organised a very good Christmas party.
Staff are always very helpful. Thank you.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

We're glad you enjoyed our Christmas party, thanks for attending. We definitely want to do more activities for all the clients here at Moorside. Thank you for your comments about our staff, they will be so thrilled to hear how helpful you think they are. Thanks so much!

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Review of
OSJCT Isis Court
from Sandra S (Sister of Client) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience

My sister receives wonderful care at Isis Court. She has brain damage and dementia and struggles with personal care. The staff are caring and consistent. Always kind and pleasant.

Reply from Helen Dearing, On behalf of the team at OSJCT Isis Court

Many thanks for your review, we are pleased to hear how highly you rate the care your sister receives with us. Please let us know if there is anything else we can do for her.

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Review of
OSJCT Mayott House
from B T (Client) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience

I am 86, don't have care but have the security of knowing there is someone to help as and when I need it.
The building is a sanctuary inside and with the garden revamped the outside space is great. the staff are always very pleasant and helpful.

Reply from Samantha Ellis, Care Manager at OSJCT Mayott House

Thank you for such lovely feedback, we will share with Team Mayott House!

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Review of
OSJCT Moorside Place
from Trudy H (Daughter of Client) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience

Care team and management team are excellent, and nothing is too much trouble. Mum is very happy with them all.

Reply from Helen Dearing, On behalf of the team at OSJCT Moorside Place

Thanks so much for leaving us a review; we greatly appreciate it. So glad to hear that your mum is happy with us - thank you!

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Review of
OSJCT Mayott House
from Carol B (Client) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

It's a very nice place to live. I feel very comfortable and safe.

Reply from Helen Dearing, On behalf of the team at OSJCT Mayott House

Many thanks for leaving this review; we really appreciate it. We're really pleased to hear how nice you think Mayott House is. Thank you!

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Home Care Providers Owned by The Orders of St John Care Trust in Oxfordshire

The Orders of St John Care Trust Locations in Oxfordshire (6)

The Orders of St John Care Trust Reviews in Oxfordshire (24)

OSJCT Centurion House

OSJCT Moorside Place

OSJCT Orchard Meadows

OSJCT Moorside Place

OSJCT Moorside Place

OSJCT Isis Court

OSJCT Mayott House

OSJCT Mayott House

OSJCT Centurion House

OSJCT Mayott House

OSJCT Mayott House

OSJCT Mayott House

OSJCT Moorside Place

OSJCT Moorside Place

OSJCT Moorside Place

OSJCT Moorside Place

OSJCT Isis Court

OSJCT Mayott House

OSJCT Moorside Place

OSJCT Mayott House

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