Home Care Providers Owned by Melody Care in Hampshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Melody Care in Hampshire

Only the locations & reviews in Hampshire for Melody Care are showing below.

View the details of all 4 locations (with 42 reviews) owned by Melody Care

Melody Care Locations in Hampshire (3)

 

3 Home Care Providers owned by Melody Care in Hampshire

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Melody Care Alton

18-20 Market Street, Alton GU34 1HA 

9.7 16 reviews
"My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have…"   Read all 16 reviews

Melody Care Alton offers person-centred care to people who wish to live independently in their own homes in and around Alton, Hampshire. The team value each client as an individual, talking the time to get to know you as a person and building a care… Read more about Melody Care Alton

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Melody Care Farnborough

65 Cove Road, Farnborough GU14 0EX 

9.5 11 reviews
"Hi, I would just like to thank Melody Care for the care that they give my partner, she was born with genital hips which means she was born…"   Read all 11 reviews

Melody Care, with branches across Surrey and Hampshire, has been providing the highest standard of care to those who want to remain living independently in their own home since 2010. They are very proud of what they have achieved, growing in both… Read more about Melody Care Farnborough

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Melody Care Aldershot

140-142 Ash Road, Aldershot GU12 4ES 

9.3 11 reviews
"Really pleased with Dad's care. All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for…"   Read all 11 reviews

Melody Care Aldershot is part of the Melody Care group, a trusted home care provider who have been providing exceptional care to people across Surrey and Hampshire since 2010. The team at Melody Care value kindness, respect and resilience above all.… Read more about Melody Care Aldershot

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Melody Care Reviews in Hampshire (38)

9.4
Melody Care has a Group Review Score of 9.4 (9.445) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Melody Care must have a Review Score.

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Review of

Melody Care Aldershot

from Jill P (Daughter of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum.
The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the
support we need.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you so much for your kind words about the care we provide for your mum. We truly enjoy looking after her and look forward to continuing our work together.


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Review of

Melody Care Aldershot

from Lesley W (Daughter of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with Dad's care.
All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive.
I would definitely recommend using Melody Care.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you for your kind words. It was a pleasure caring for your father.


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Review of

Melody Care Alton

from Carol S (Daughter of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity.
(Manager) has been so supportive to me and is continually adaptive
and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need.
I honestly can't thank them enough.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for your kind words Carol. It was a real pleasure caring for your Mum, she was fondly thought of by all of our team.


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Review of

Melody Care Alton

from J H (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care
The staff showed such kindness and treated my mum with respect and encouraged independence which is very important.
The manager has been very supportive and takes the time to answer any questions
we have which is reassuring and reiterates we made the right decision.
I would recommend them if you want good care and to feel supported as a family.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for your kind words, we really enjoy taking care of your Mum.


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Review of

Melody Care Aldershot

from C D (Granddaughter of Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents
and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.

Reply from Abigail Haughin, Registered Care Manager at Melody Care Aldershot

Thank you so much for your kind words. Our care team enjoy caring for your grandmother and will continue to support her with their high quality care. Thank you for taking the time to leave such a lovely review!


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Review of

Melody Care Alton

from Maureen B (Client) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific
carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for taking the time to complete the review and for your kind words.


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Review of

Melody Care Aldershot

from R B (Client) assisted by family/friend published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a 'first-time' user we were impressed and delighted with all the carers who were bright, cheery souls who were efficient and supportive.

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Review of

Melody Care Aldershot

from S C (Friend of Client) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Melody Care are the best care company I have ever had. The staff are brilliant, easy to talk to, kind, friendly and patient with me. They have made me feel at ease and I finally feel settled with the carers. The manager is the best and caring manager and will go out of her way to ensure that her clients
are happy. Thank you Melody Care!

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Review of

Melody Care Aldershot

from G L (Husband of Client) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experience as you go, learning to care for your spouse is very debilitating. Melody Care Home have helped me tremendously in their full support. They are local, trained carers. Have the passion for their job and support you with your spouse in coming to terms with their dementia. I congratulate
them on their dedication.

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Review of

Melody Care Alton

from Mike A (Son of Client) published on 1 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Melody Care have and still are doing an excellent job. Communication is outstanding and all of the carers care like they mean it, providing genuine support in sometimes difficult times. We would recommend them. Thank you.

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Review of

Melody Care Farnborough

from J O (Son of Client) published on 5 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The registered manager and her team have been keeping everyone in high spirits and she personally is always on call to help.
They’ve all kept my dad as comfortable as possible throughout this process.
Can’t really ask for much more.

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Review of

Melody Care Farnborough

from Ian S (Friend of Client) published on 5 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, always a smile, showing a lot of empathy.

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Review of

Melody Care Alton

from Sarah D (Cousin of Client) published on 30 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience all the staff and carers from Melody Care are professional, caring and kind. They are incredibly flexible with any changes to days or time, and always make you feel that nothing is too much trouble. With such a great team on my side I feel we can make my cousin's life comfortable and
safe for the foreseeable future. Many thanks to everyone involved.

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Review of

Melody Care Farnborough

from R P (Client) published on 9 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care under a very good manager. Her staff are always cheerful and happy to help. They have been supporting me since December 2023 and I am very happy with the service they continue to provide me with.

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Review of

Melody Care Farnborough

from Samantha C (Partner of Client) published on 17 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I would just like to thank Melody Care for the care that they give my partner, she was born with genital hips which means she was born with no baller sockets in her hips and since COVID she has been unable to walk so she is assisted with all care. With Melody Care the staff are fantastic and brilliant
and lovely to be around, over the years this is the best care company we have found for my partner, very understanding and outgoing, I would recommend this company to anyone who needs assistance with daily tasks. Big up to the Melody Care team and all the staff from our family.

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Review of

Melody Care Farnborough

from Gary H (Son of Client) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team visit our Mum and Dad three times a day, every day, to administer their medication. Their dedication to ensuring our parents are safe at home is a great comfort to us. We have a contact group established and if there are any issues or problems, the team let us know straight
away. Over the last year, the care needs for both of our parents have changed and the team co-ordinate to ensure consistent procedures and communication are delivered. We cannot thank them enough for their professionalism and more importantly, caring and positivity, sometimes in very challenging situations.

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Review of

Melody Care Alton

from C R (Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Melody Care is a good company and its staff are loyal and as good as can be expected. They keep to the timetable as best they can, given traffic and their family circumstances. I have nothing to compare them with, so it makes a difficult review.
My wife, who gets a break when they come (they get me
up, washed and dressed, all in half an hour every morning) thinks 'they do a good job'. All the carers are lovely people; although it would be nicer to have fewer of them.

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Review of

Melody Care Alton

from Susan L (Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Melody Care 4 times in 2023 to care for my husband who initially fell in March 2023 and had a very bad break of his upper arm ending up in hospital for two and a half weeks. Melody Care came promptly when asked following his discharge and then came again 3 other times during the year - after
a haematoma and another hospital stay, a broken foot and lastly in October after a remedial operation on his arm/shoulder. The Melody Care staff were responsive, caring and very helpful and we would certainly use them again. I am disabled and the staff were always keen to ensure they did what they could for me as well while my husband was incapacitated.

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Review of

Melody Care Alton

from Christopher K (Client) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I used them to supervise post-operative exercises and icing after knee replacement surgery. Spare time was used to do any jobs like ironing or food preparation. Everyone attending was good-humoured and attentive.

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Review of

Melody Care Alton

from R B (Daughter of Client) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to take this opportunity to thank all the staff that have looked after my mother over the last seven years. They have and continue to ensure her safety and promote her independence. They have baked with her and take her out shopping so that she can access the local community. My mother
required care in her early fifties and was grateful for the respect shown and acknowledgement of her younger age. Management are easily contactable, supportive and responsive to her changing needs and requirements. Reviews are conducted regularly ensuring her wishes are taken on board. I know they will contact me if they have any concerns. So very grateful.

Reply from Lou Driver, Recruitment Manager at Melody Care Alton

Thank you for your kind words, we value the efforts that our team members go to ensuring we go above and beyond to make a difference. We enjoy taking care of your mum - Melody Care


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