Home Care Provider Owned by Calderdale Home Care Ltd in Greater Manchester

  • Home Care Provider Owned by Calderdale Home Care Ltd in Greater Manchester

Calderdale Home Care Ltd Locations in Greater Manchester (1)

 

1 Home Care Provider owned by Calderdale Home Care Ltd in Greater Manchester

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Calderdale Home Care Rochdale

56-58 Long Street, Middleton, Manchester M24 6UQ 

2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
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Calderdale Home Care Ltd Reviews in Greater Manchester (2)

Reviews Posted for members of Calderdale Home Care Ltd

Overall Experience

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Review of

Calderdale Home Care Rochdale

from Victoria J (Daughter of Client) published on 10 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Despite several telephone calls to the office to complain nothing gets resolved. Carers turn up late. On several occasions, medication was not administered despite the medication being in blister packs. Basic care - Commodes not being emptied, leaving her bedroom smelling of urine. Food waste bins are
left full and smelling in the kitchen. Carers not signing in and out (I'm constantly telephoning the office to complain about this). Carers do not always stay for the allotted time. Last week, a carer arrived at 11:45 am this was meant to be the morning call. This meant my mum was left all morning without her medication (as they have to administer this), and left without food or drink. The lunchtime carer then turned up at 12:30 pm. Lots of agency staff are being used and they will not sign in or out or add any comments in the book, therefore as next of kin you have no idea whether anyone's actually been or not. Meals are also hit and miss, sometimes she gets something sometimes she doesn't.

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Value for Money

Review of

Calderdale Home Care Rochdale

from Kay E (Daughter of Client) published on 30 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really impressed with all the carers who have attended to my Mum over the last 12-months. The staff are friendly and kind, they keep me in the loop and the office staff are really helpful.

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Treated with Dignity

Value for Money

Awards / Recognitions (0)

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