Home Care Providers Owned by Cera in Merseyside

  • Home Care Providers Owned by Cera in Merseyside

Cera Locations in Merseyside (4)

 

4 Home Care Providers owned by Cera in Merseyside

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Cera - Wirral (Premier Care)

40 Mill Lane, Wallasey CH44 5UB 

  • Care Provided
  • Older Person Care
  • Dementia
Cera - Crawshaw Courts

Dinas Lane, Huyton, Liverpool L36 2QX 

  • Care Provided
  • Older Person Care
  • Dementia
Cera - The Maples

The Maples, Ashfield Crescent, Liverpool L33 0YN 

  • Care Provided
  • Older Person Care
  • Dementia
Cera - Prescot

Floor 3, Central House, Norwich Way, Liverpool L32 8UY 

2 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care St Helens, St Helens
Alcedo Care
CHD Complex Care, Godalming
CHD Living Ltd

Cera Reviews in Merseyside (2)

Reviews Posted for members of Cera

Overall Experience

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  • 1
  • 0

Date Published

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2
Review of

Cera - Prescot

from Bev F (Niece of Client) published on 25 January 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank and praise this home care service enough. The care my auntie receives from all the carers especially from the care assistant has been amazing, they are not just carers they are also friends. They have supported us and my aunt through a difficult time and not living near to my aunt I
have peace knowing that CRG Homecare are caring for her. Thanks also to the management team for their support and understanding.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of

Cera - Prescot

from F B (Daughter of Client) published on 11 October 2021

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

This is not a care provider I would recommend.
No clear guidance on times the carer can arrive and leave.
My dad's lunchtime was scheduled for 1.30pm. But lunchtime visit was getting earlier and earlier to the extent of it being done at 11am! Tea time scheduled for 5.30pm, known to have it at 4pm!
Only
ironed shirts. Bedding folded and put away. I took them home to be ironed properly.
Out of date food left in the fridge. Food left uncovered and not wrapped in cling film. My Dad served a bread roll with green mould on.
Dining table covered in crumbs, never wiped. Carer rushed all tasks and forgot to put things back in their original place. My dad is blind.
Consent form not completed to take my dad's card to withdraw cash. Docs in file incorrectly completed.
Those who did my dad's lunch and tea times visits, my dad liked. These staff I felt were overstretched and worked hard. I reported numerous concerns, but felt wasn't interested. No information was provided on how the service is to be provided.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

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