Home Care Providers Owned by Fuchsia Home Care Services in Cambridgeshire

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Fuchsia Home Care Services in Cambridgeshire

Fuchsia Home Care Services Locations in Cambridgeshire (2)

 

2 Home Care Providers owned by Fuchsia Home Care Services in Cambridgeshire

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Fuchsia Homecare Cambridge

The Barn, 13-17, Margett Street, Cambridge CB24 8QY 

9.6 23 reviews
"I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you.…"   Read all 23 reviews

Fuchsia Homecare Cambridge's vision is to make a positive difference to the communities. Fuchsia Homecare provide: - Assistance with morning/night routines - Medication and Bathroom visits - Escort to Hospital/Appointments visits - Companionship… Read more about Fuchsia Homecare Cambridge

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Fuchsia Homecare Peterborough

Camrascan House, Minerva Business Park, Lynch Wood, Peterborough PE2 6QR 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Fuchsia Home Care Services Reviews in Cambridgeshire (23)

9.6
Fuchsia Home Care Services has a Group Review Score of 9.6 (9.607) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.

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Review of

Fuchsia Homecare Cambridge

from John T (Son of Client) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my mother is reasonably happy with the level of service. The majority of carers have been friendly and helpful. We have had a physio come in to try and help my mother with her walking. Mostly the carers have carried this on with her which she enjoys. However, some of them sat in the car for
a while before and after attending my mother. As they are paying for this they should be inside helping for the whole half hour. Otherwise, why are they paying for 2 carers when 1 would appear to be enough?

Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge

Thank you for your feedback! We are delighted to hear that your mom enjoys the exercises. As for her care, her physiotherapist will need to assess her progress to determine if she is ready to manage with one care worker. Once they make this assessment, either they or we can report the findings to social services. We are hopeful that this transition to one care worker will happen soon.


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Review of

Fuchsia Homecare Cambridge

from Janet S (Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you. Fuchsia always do their best to accommodate any medical appointments you have.

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Review of

Fuchsia Homecare Cambridge

from Jo W (Wife of Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are always polite and respectful and carry out their caring role professionally. They always wear the correct personal protective equipment that they should wear in their role. I am always comfortable with them being in my home.

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Review of

Fuchsia Homecare Cambridge

from P L (Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have carers three mornings a week to supervise showering - mainly for my daughter's peace of mind, - but I regard the three regular carers on my rota as not just carers but real friends. They all balance these aspects perfectly, efficiently, and professionally. Without exception, every visit is a
delight and a ray of sunshine to start what is usually a long lonely day. I feel I can trust all of them implicitly with the topics of care and concern which I may have. I am so lucky to have found Fuchsia and I hope to have this level of care for a long time to come. Thank you all.

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Review of

Fuchsia Homecare Cambridge

from Ron M (Husband of Client) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Roster times are not being adhered to and generally running late in the time frames. We are I suppose lucky to mostly have the "A" team of carers who are very very caring and neat and tidy. Glad that one carer has sorted out her car, on that front, she had a car problem on 4th March lunch time so I
phoned in and cancelled that visit but you still charged me for it.

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Review of

Fuchsia Homecare Cambridge

from M F (Client) published on 16 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care and attention we have experienced from the Fuschia carers.

Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge

Thank you very much for the review and we will pass the message to the care workers.


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Review of

Fuchsia Homecare Cambridge

from Keith D (Partner of Client) published on 15 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am pleased with the care you give to my husband, but sometimes there are language difficulties. The carers you send are always pleasant and well-mannered but one pair you send can be very erratic time-wise.

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Review of

Fuchsia Homecare Cambridge

from Paula S (Daughter of Client) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All kind, caring and supportive, happy with the service. The only issue is sometimes I ring the office to cancel a visit and the message doesn't get passed on to the staff involved, had problems getting block care in the past, lack of communication.

Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge

Thank you very much for the review. We are sorry to hear that you experienced that with our company and we will try to make sure that the message is passed on to the team involved. Sometimes because of the lack of staff we cannot cover block of care but we trying our best to meet all our customers needs.


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Review of

Fuchsia Homecare Cambridge

from G S (Daughter of Client) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care they give my mum, they are willing to help with anything you ask they go above and beyond nothing is too much trouble for them very polite and friendly. I'd recommend them to anyone.

Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge

Thank you so much for the lovely feedback! We are so pleased you are happy with our carers!


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Review of

Fuchsia Homecare Cambridge

from S H (Daughter of Client) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found this company extremely helpful in getting my mother back to health, when she came out of hospital and since then she has improved greatly, found the carers very professional, supportive and caring and also very tidy at clearing up after themselves. Much appreciated.

Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge

Thank you so much for taking the time to leave a positive review about our care service. It is our priority to provide exceptional care and support.


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Review of

Fuchsia Homecare Cambridge

from Howard B (Client) published on 26 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff overall are efficient, respectful and considerate of our health condition. Supervisor monitoring of staff and training can be seen to be effective in care service delivery.

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Review of

Fuchsia Homecare Cambridge

from D W (Daughter of Client) published on 25 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind to my parents, they talk to my mum even though she is unable to respond and always make an effort to talk to my dad and ask if they can do anything else to help out. They both feel comfortable with them.

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Review of

Fuchsia Homecare Cambridge

from V A (Wife of Client) published on 25 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who are always prompt and helpful. Any issues or requests are dealt with quickly and efficiently. All are very friendly and positive.
Would recommend this company to other service users.

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Review of

Fuchsia Homecare Cambridge

from K E (Daughter of Client) published on 22 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers appear to have a good rapport with my mum. Timings of visits are not constant or reliable, so it is not always easy to see a carer. They are competent and reliable. Housekeeping is of a good standard.

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Review of

Fuchsia Homecare Cambridge

from P J (Client) published on 5 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mostly all of the carers are kind and helpful. Especially the ones I have regularly. They are excellent. Go out of their way to help. I'm so grateful for the care and little chats while they care for me. Being on my own, it makes such a difference. My grateful thanks to all.

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Review of

Fuchsia Homecare Cambridge

from Sarah-Jane K (Daughter of Client) published on 10 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service all around. A very caring team and any issues sorted out immediately. Fuchsia Homecare Cambridge are fantastic and I would always highly recommend them. I certainly appreciate all they do for my mother.

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Review of

Fuchsia Homecare Cambridge

from Christina (Daughter of Client) published on 10 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the carers looking after my mum have done a great job, they've been polite, courteous, patient and very compassionate. At first, we were concerned that the language could be a barrier but all the carers have been relatively fluent.

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Review of

Fuchsia Homecare Cambridge

from P M (Wife of Client) published on 29 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having never been in need of personal care in our home, it was a relief to have carers who cheerfully looked after my terminally ill husband with kindness and compassion. We looked forward to their visits, and my husband was relaxed and happy with the way they cared for him. We relied on them to make
him clean and comfortable, which they did until he sadly died. I miss them but remember them with gratitude.

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Review of

Fuchsia Homecare Cambridge

from A H (Wife of Client) published on 28 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives is very compassionate. My husband cannot communicate but the carers are always careful to follow a routine and they know his likes and dislikes. They also explain calmly and clearly what they are doing. They are always polite and discreet and very professional.

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Review of

Fuchsia Homecare Cambridge

from H O (Daughter of Client) published on 19 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have received excellent care from our main carer who comes most days. She is kind, respectful and generous.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Fuchsia Home Care Services

News (0)

News

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