Home Care Provider Owned by Fuchsia Home Care Services in Essex

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Fuchsia Home Care Services in Essex

Fuchsia Home Care Services Locations in Essex (1)

 

1 Home Care Provider owned by Fuchsia Home Care Services in Essex

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Fuchsia Homecare Colchester

6 Challenge Way, Gainsborough Business Centre, Colchester CO1 2LY 

9.6 14 reviews
"As a family we were concerned when told our care provided was going to be changed over to another company. There really was no need for…"   Read all 14 reviews

Welcome to Fuchsia Homecare Colchester At Fuchsia Homecare Colchester, the team is here to support you and your loved ones with a warm, personal touch across Colchester, Tendring, and the surrounding areas. Since they started the family-run business… Read more about Fuchsia Homecare Colchester

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Fuchsia Home Care Services Reviews in Essex (14)

9.6
Fuchsia Home Care Services has a Group Review Score of 9.6 (9.611) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.

Overall Experience

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Review of

Fuchsia Homecare Colchester

from D C (Daughter of Client) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were concerned when told our care provided was going to be changed over to another company. There really was no need for worry. Your team came in, made a transition extremely easy and my father's care has been nothing but exceptional. Every decision made by our carers for my dad, takes
his wellbeing into account first and foremost. Thank you for treating my dad with respect and kindness whilst he sees out the rest of his days with us.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words. We will be sure to pass the information over to your care team.


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Review of

Fuchsia Homecare Colchester

from A M (Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Nothing is too much trouble for them. Very sociable and look forward to seeing them. Good to see smiling faces. Family members who have met them are pleased with their service as well. Well done!

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

What lovely feedback - thank you for your kind words. We will be sure to pass this over to your care team!


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Review of

Fuchsia Homecare Colchester

from N B (Client) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are treated politely and respectfully. Care: the quality varies from carer to carer.

Reply from Hollie, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words! We are very pleased you're happy with your care workers!


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Review of

Fuchsia Homecare Colchester

from D D (Client) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having used Fuchsia Homecare since July 2023 I have no complaints.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for your review, we apricate the time taken to leave us such a wonderful review.


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Review of

Fuchsia Homecare Colchester

from M B (Husband of Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is sometimes a lack of communication. More gentle care needs to be taken when moving. The care is good apart from odd carers want to do the care the way they want to not the way the service user wants.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for your feedback. We're pleased to hear that you find our care generally good. We are committed to improving our communication and ensuring that all care is delivered in a gentle and personalised manner, respecting the preferences of our service users. Your insights help us continually enhance our service, and we appreciate your constructive comments. We're dedicated to providing the best possible care and look forward to meeting your expectations.


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Review of

Fuchsia Homecare Colchester

from J M (Client) published on 10 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The two carers are always happy and helpful.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for the feedback, we will be sure to inform your carers!


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Review of

Fuchsia Homecare Colchester

from Glenn M (Husband of Client) published on 10 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It's okay, had problems last September with carers refusing to move my wife from bedroom to lounge. Had to have lifting hoists fitted which has taken nine months to get fitted.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for leaving your feedback.
Our main priority as a home care provider is the health and safety of both our customers and our carers. In this instance, for the safety of your wife and our carers, after much discussion and many assessments, we deemed it unsafe to be transferred in any way bar a ceiling hoist.
We referred the case to your OT and continued to chase the matter, however, the duration of which it took, unfortunately, was out of our hands.
We apologise for the time spent in bed but are very pleased that the hoist is fitted and you are back to your normal routine!


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Review of

Fuchsia Homecare Colchester

from J W (Client) assisted by family/friend published on 3 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my carers.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for taking the time to leave your feedback. We are very pleased you are happy with your carers.


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Review of

Fuchsia Homecare Colchester

from Thomas J (Client) published on 3 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent. Very helpful can't fault them in any way.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for taking the time to leave your feedback. I will be sure to inform the team of your kind words.


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Review of

Fuchsia Homecare Colchester

from Anne J (Wife of Client) published on 26 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best carers we have had. Nothing is too much trouble. I would highly recommend them to anyone. My husband has had four visits per day 7 days a week since March 2023, so we have met 9 different careers overall and they all have been lovely and will do anything to help!

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you so much for the lovely feedback! We are so pleased you are happy with our carers!


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Review of

Fuchsia Homecare Colchester

from Lisa W (Daughter of Client) published on 26 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care for my father! So organised! Making my dad's life better! And always on time! Even in difficult situations! Having had another care company these restored my faith again, very caring every detail! Love them thank you.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for taking the time to leave your feedback. We are very pleased you're both happy with Fuchsia!


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Review of

Fuchsia Homecare Colchester

from B S (Son-in-law of Client) published on 14 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care provided. She looks forward to care visits and relies on their visits, hence them keeping her in her own property. Very happy. We live far away and we’re grateful for the support you provide. Many thanks.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for this lovely review, we know the carers enjoy visiting.


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Review of

Fuchsia Homecare Colchester

from Clare B (Client) published on 30 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are like family, I feel safe, respected and well cared for at all times, as a disabled lady living at home on her own, I couldn't have my independence without my carers.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

This put a smile on everyone in the office's face! Thank you very much for your kind words; this will be shared with your regular care workers, as I know they equally enjoy visiting you.


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Review of

Fuchsia Homecare Colchester

from Ken F (Client) published on 30 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers produce excellent work for the care of my wife, who has been bedridden since September of last year; they perform the care excellently. I can not fault the work that they do; they are very friendly and professional with the work that they do. They do everything that I could not do while she
is in bed.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words; we are so pleased you are happy with the support provided. I look forward to sharing this review with your regular carers.


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Awards / Recognitions (0)

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