Home Care Providers Owned by Westmorland Homecare in Lancashire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Westmorland Homecare in Lancashire

Only the locations & reviews in Lancashire for Westmorland Homecare are showing below.

View the details of all 5 locations (with 129 reviews) owned by Westmorland Homecare

Westmorland Homecare Locations in Lancashire (3)

 

3 Home Care Providers owned by Westmorland Homecare in Lancashire

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Westmorland Homecare Lancaster & Morecambe

25 Brock Street, Lancaster LA1 1UR 

9.9 34 reviews
"My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital…"   Read all 34 reviews

Westmorland Homecare (Lancaster) provides professional, high-quality home care to people over the age of 18. Its wide range of services allow people with care needs in the community to remain happy, healthy and active in the comfort of their own homes. Each… Read more about Westmorland Homecare Lancaster & Morecambe

  • Care Provided
  • Older Person Care
  • Dementia
Westmorland Homecare (Wyre & Fylde)

Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool FY2 0JN 

9.9 39 reviews
"Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and…"   Read all 39 reviews

Westmorland Homecare is a unique services set originally by 2 Doctors with a passion for community home care service. Their vision is to change the way homecare is delivered by making a positive difference to people's lives every day. They want to provide… Read more about Westmorland Homecare (Wyre & Fylde)

  • Care Provided
  • Older Person Care
  • Dementia
Westmorland Homecare (Preston & South Ribble)

6 Chapel Street, Preston PR1 8BU 

9.1 4 reviews
"Very helpful staff who always arrive on time and do whatever is necessary. Helpful with problems with the hospital. Thank you.…"   Read all 4 reviews

Westmorland Homecare - Preston & South Ribble is set to open in October 2023. It is a doctor led service and part of the Westmorland Homecare family and intends to deliver the same quality services and jobs to the population of Preston and the surrounding… Read more about Westmorland Homecare (Preston & South Ribble)

  • Care Provided
  • Older Person Care
  • Dementia

Westmorland Homecare Reviews in Lancashire (77)

9.4
Westmorland Homecare has a Group Review Score of 9.4 (9.391) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Westmorland Homecare must have a Review Score.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Nick M (Husband of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were
very pleased with what they had heard and read.

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Review of

Westmorland Homecare Lancaster & Morecambe

from B H (Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been totally satisfied for the last 2 years. The management and staff undergo ongoing training sessions which is a vital part of the excellent service they provide.
The welfare and contentment of their staff also contribute to the first-class service offered.

Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I would just like to personally thank you for your very kind words and taking the time to provide us with this feedback. It is heartwarming to hear that both yourself and your Wife are receiving everything you need and it sounds like you both have a fantastic team of staff. I know, that it is very much reciprocated and they equally enjoy the company of yourself and your Wife. As always, if there is anything further we can do to support you both then please do not hesitate to get in touch. Best wishes to you both.


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Review of

Westmorland Homecare (Preston & South Ribble)

from A I (Son of Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, the care providers are respectful and courteous helping with my mum's every need. Brilliant, would recommend.

Reply from Elizabeth Logan, Care Manager at Westmorland Homecare (Preston & South Ribble)

Thank you for taking the time to post such wonderful feedback, your kind words mean a lot to the team. We are so pleased to hear that both you and your mum are having such a positive experience with Westmorland Homecare that you would recommend us to others. We strive to lead by example ensuring that every need is met with care and dedication.


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Review of

Westmorland Homecare (Preston & South Ribble)

from J B (Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff who always arrive on time and do whatever is necessary. Helpful with problems with the hospital. Thank you.

Reply from Elizabeth Logan, Care Manager at Westmorland Homecare (Preston & South Ribble)

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that your involvement with Westmorland Homecare for care and support has been so positive. Your well-being is our top priority and it means the world to us to know we are making a difference, we are always here for you.


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Review of

Westmorland Homecare Lancaster & Morecambe

from M B (Client) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the service provided very helpful and always provided pleasantly. The staff are willing to do any of the jobs that I may find hard to do.

Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I am hoping this response reaches you well M, and I would personally like to thank you for taking the time to provide us with this feedback. I am so pleased to hear that you find your team of HCAs helpful and pleasant and I know the HCAs equally enjoy coming to see you. As always, if there is anything further we can do to support you, please do not hesitate to let me know. We are always more than happy to help.


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Review of

Westmorland Homecare (Wyre & Fylde)

from Jenny H (Daughter of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the
day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.

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Review of

Westmorland Homecare (Wyre & Fylde)

from J F (Client) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be very efficient and helpful and have no problems with the service provided.

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Review of

Westmorland Homecare (Wyre & Fylde)

from H S (Daughter of Client) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents'
needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.

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Review of

Westmorland Homecare Lancaster & Morecambe

from A W (Wife of Client) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dealing with your company for almost 2 years, I have no complaints about them at all with my husband's care. All his carers are very respectful and careful with him and myself, also of our home. They clean up after themselves, arrive on time (as much as they can depending on traffic) and are willing
to stay if necessary. We would use your company for all day visits but to costly to use full time.

Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

I hope this response reaches you well A. I would personally like to thank you whole heartedly for your valued feedback. It is truly fantastic to hear that your Husband's team are supporting you both in such a way that is making a difference for you both. We strive to ensure that our clients and their families receive nothing but the highest standards of support and care, and it is so reassuring to know that you are both happy. That's what we are here for, and as always if there is ever anything more that we can support with then please do not hesitate to let us know.


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Review of

Westmorland Homecare Lancaster & Morecambe

from P W (Husband of Client) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Westmorland for over three years and the experience has exceeded our expectations. The staff are so supportive and caring towards my wife and have become my second family. I have been supported as well, it can be lonely as a sole carer. The office team are great and nothing is too
much trouble for them. I am impressed by the way they help me with monitoring my wife's health and medication. We feel blessed.

Reply from Katie Pennington, Registered Care Manager at Westmorland Homecare Lancaster & Morecambe

Hello, I hope this message finds you well. I personally wanted to thank you for the time you have taken to leave us this outstanding feedback. Your appreciation means a great deal to us and it's heart-warming to know that we are making such a difference to both yours and your wife's life. Knowing that we are a support to you both and we have such an impact on your well-being is so rewarding and exactly why we do what we do! We can only thank you both for welcoming us into your home, and also make our team feel a part of your family too, I know the appreciation is very much reciprocated and your wonderful team truly love being a part of your lives. If there is ever anything more we can do you know where we are. Thank you so much and see you both soon!


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Review of

Westmorland Homecare (Wyre & Fylde)

from S W (Daughter of Client) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had Westmorland Homecare support for just under 3 years and in that time Mum has received excellent care and support and has never been let down. 100% reliability and as a family we fully trust Westmorland Care. It is hard to allow carers in to look after a relative, but we need not have worried.
Mum enjoys the visits from her carers and sees them as friends. Thank you Westmorland Homecare.

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Review of

Westmorland Homecare (Wyre & Fylde)

from A W (Friend of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbour/friend has been using Westmorland since 2019. As my friend's health deteriorated, I saw the carers more regularly, doing different things like taking her out. Previously, she had been doing things independently but was unable. The carers were so friendly; my friend enjoyed her time out
with them. They arranged birthday parties for her and all the carers attended. I even got asked to go. She went to social events, and the impact it had on my friend was incredible. She had no local family, the only people she got to see were myself and the carers. She couldn't wait for their visits. I have put this review on because you hear many bad stories about care. I have heard many from other friends, but the ladies here always seemed cheerful and happy to help. One even assisted me in taking some shopping into my house. My friend sadly passed away at the age of 100, and all the carers attended her funeral, which I thought was such a lovely touch. They sure gave her something to smile about in her last years.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Jacqui L (Partner of Client) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the level of care given by our team members. They have all shown my partner kindness, respect and patience and in turn, he has been appreciative of their attention and has enjoyed their visits.

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Review of

Westmorland Homecare (Wyre & Fylde)

from K G (Client) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers and company are excellent.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Dorothy Y (Client) published on 12 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service I receive from Westmorland Homecare. The Health Care assistants are always helpful and friendly, in fact, I regard them more as friends than carers. They never allow their own problems to encroach on their attention to clients. Occasionally, unforeseen circumstances
mean last-minute changes but they always deal with this calmly and efficiently. The staff are excellent in their efforts to ensure clients receive the carers they prefer and are most familiar with - not always an easy task. Yes, I am most satisfied.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Diane M (Daughter of Client) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Westmorland and all the carers that attend my father. They are always very friendly, polite and professional and will go the extra mile. Thank you.

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Review of

Westmorland Homecare (Wyre & Fylde)

from Andrew H (Son of Client) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and reliable. They regularly review Mum's care plan with the family and ensure it is followed by the carers. On each visit, my mum is treated with respect, she doesn't have mental capacity so it is important her carers are people we trust supported by a competent management team.

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Review of

Westmorland Homecare Lancaster & Morecambe

from O W (Client) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with my care. I have five regular carers on Monday-Friday, 1-hour Monday, Tuesday, Thursday and 2 hours on Wednesday and Friday. All of them are very friendly, adaptable and caring. I find it very helpful to have regular carers I can get to know. They cover shopping, cleaning and
going to appointments as I can't drive at the moment. Any changes in times are easily arranged.

Reply from Katie Pennington, Care Manager at Westmorland Homecare Lancaster & Morecambe

Thank you so much for taking the time to provide this feedback and I hope this response reaches you well. I am so pleased that you feel your team of carers enable you to feel you have got to know them well! We pride ourselves in ensuring you feel you have only the best possible service from Westmorland Homecare and will continue to do so. If you ever feel we can help you further in any way, please do not hesitate to get in touch with us - we are always more than happy to help.


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Review of

Westmorland Homecare Lancaster & Morecambe

from C H (Daughter of Client) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been cared for by Westmorland Care for almost two years. The care provided and support shown to ourselves is invaluable. My husband and I live a considerable distance away. Our father requires various large items of equipment due to his mobility. The staff member has successfully
arranged delivery and taken the time and effort to ensure there was space available for the items to be used. We cannot thank her enough and appreciate this is over and above the remit of care. She also continues to liaise with the NHS health professionals visiting our father and provides regular updates. The staff and the entire team are a credit to Westmorland Care, thank you for your support which allows our father to remain at home in his senior years.

Reply from Daniel Stainer, Registered Manager at Westmorland Homecare Lancaster & Morecambe

Hope this message finds you well. I wanted to thank you for the outstanding feedback you recently left regarding the care provided to your father. Your kind words truly mean the world to us and serve as a testament to our commitment to providing exceptional care to all our clients. Knowing that we have made a positive impact on your father's well-being brings us immense joy and fulfillment. We strive every day to ensure that everyone under our care receives the highest quality of attention, compassion, and support. We are deeply honoured to be entrusted with your father's care, and we consider it a privilege to be part of his journey towards better health and happiness. Please convey our sincerest appreciation to your entire family for choosing us to accompany your father on this path. If there is anything more we can do to enhance his experience or support your family, please do not hesitate to reach out. We are here for you every step of the way.


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Review of

Westmorland Homecare Lancaster & Morecambe

from Helen H (Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Westmorland Homecare provides exceptional service that exceeds expectations. from the moment I contacted them, their professionalism and dedication were evident. The caregivers provide compassion and are skilled and attentive. The team ensure myself and my husband maintain our dignity and independence.
I highly recommend Westmorland Homecare to anyone seeking top-notch services.

Reply from Daniel Stainer, Registered Manager at Westmorland Homecare Lancaster & Morecambe

Thank you for taking the time to provide your review on the quality of care Westmorland Homecare provide. Your 5 star rating means a great deal to us, and we are truly honored by your assessment. Your feedback serves as invaluable encouragement to our team. It reaffirms our commitment to maintaining the highest standards of care for all our clients. Knowing that our efforts have positively impacted you and your husband brings us immense joy and fulfilment. If there are ever any additional ways we can enhance the care experience or support your family further, please do not hesitate to let us know. Your satisfaction and peace of mind are always our top priorities. Thank you once again for your kind words and for placing your trust in us. We look forward to continuing to provide the highest quality of care for your husband.


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