Home Care Providers Owned by Alcedo Care in Cumbria

9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Alcedo Care in Cumbria

Only the locations & reviews in Cumbria for Alcedo Care are showing below.

View the details of all 20 locations (with 483 reviews) owned by Alcedo Care

Alcedo Care Locations in Cumbria (3)

 

3 Home Care Providers owned by Alcedo Care in Cumbria

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Alcedo Care South Lakes

6 Market Place, Kendal LA9 4TN 

10 25 reviews
"Alcedo Care were a godsend to my parents. Whilst trying to retain their independence we arranged a support package provided by Alcedo to…"   Read all 25 reviews

Alcedo Care South Lakes provides home care services across Kendal and the surrounding areas and they also cover Workington. As part of the Alcedo Care group, the agency is dedicated to delivering high quality care. They do this by sourcing carers… Read more about Alcedo Care South Lakes

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Alcedo Care Ulverston & Barrow-In-Furness

Unit 16 Morecambe Road, Alcedo Care, Ulverston LA12 9BN 

9.8 9 reviews
"My son spends quality time with his two carers. They see to his wants and needs. The carers interact with him as much as they can. He…"   Read all 9 reviews

Alcedo Care Ulverston & Barrow-In-Furness provides home care in Cumbria, and complex care as well as 24-hour live-in care services in Ulverston & Barrow. Trained, respectful, experienced staff support people in their own homes. High quality care… Read more about Alcedo Care Ulverston & Barrow-In-Furness

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Alcedo Care Carlisle

Pacific House, Fletcher Way, Parkhouse Road, Carlisle CA3 0LJ 

  • Care Provided
  • Older Person Care
  • Dementia

Alcedo Care Reviews in Cumbria (34)

9.8
Alcedo Care has a Group Review Score of 9.8 (9.769) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alcedo Care must have a Review Score.

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Review of

Alcedo Care South Lakes

from Neal D (Son of Client) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alcedo Care were a godsend to my parents. Whilst trying to retain their independence we arranged a support package provided by Alcedo to make sure Mum and Dad were well looked after. There was no job too small and the team really stepped in and provided excellent personal care. Frequent contact with
the managers ensured we identified and resolved any issues or care gaps.
Couldn't recommend the group enough, thank you from the bottom of my heart!

Reply from Magenta Barrow, Deputy Manager at Alcedo Care South Lakes

Thank you so much for your kind and thoughtful message. We are truly delighted to hear that Alcedo Care was able to provide the support and care your parents needed to maintain their independence. It's wonderful to know that the team was able to make a positive difference in their lives. We take great pride in delivering personalised care and it's feedback like yours that reassures us we are on the right path. We're also grateful for the open communication with you, which helped us to continuously improve the care we provided. Your recommendation means the world to us, and we're honoured to have been able to assist you and your family.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from L C (Mother of Client) published on 27 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son spends quality time with his two carers. They see to his wants and needs. The carers interact with him as much as they can. He enjoys trips out in the community several times a week. I feel that the service the carers provide is right for my son.

Reply from Katie Mckenzie, care manager at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review. We will pass this on to the team. Kind Regards.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from Tina P (Mother of Client) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alcedo Care has been great for our family. Gave us freedom to do things together.
He looks forward to the calls and enjoys the freedom from his parents. The staff are always on time for us, know us well and let us know in advance of anything, they are always good. Always understanding.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you very much for your lovely response. Kind Regards.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from S P (Mother of Client) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the care we are given and the help I'm getting has given me more time, I struggled before Alcedo joined us. She has connected will with the carers.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review. We will pass this on to the team. Kind Regards.


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Review of

Alcedo Care South Lakes

from C P (Wife of Client) assisted by family/friend published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Makes it possible to keep my husband at home safe and comfortable - he's happy that way and so am I!

Reply from Katie Mckenzie, care manager at Alcedo Care South Lakes

Thank you for taking the time to leave a lovely review, we're so glad you're happy with the service.


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Review of

Alcedo Care South Lakes

from B R (Daughter of Client) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oh gosh, what can I say? On holiday in the Lakes with my mum who has dementia. They made her feel cared for better than at home. They were respectful and most of all made her laugh which was so good to see. They didn't rush and gave her the time she needed. If only we lived in Windermere we would have
them all the time. When we come back also will use it again. If only I could reward them all but hopefully this will help. Do not hesitate to give them a call, worth every penny.

Reply from Magenta Barrow, Deputy Manager at Alcedo Care South Lakes

Thank you so much for the lovely review. We are really pleased that you and your mum were happy with the service whilst you came to the lakes for a lovely holiday.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from S B (Mother of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the carers have managed well and tailored the support to his needs. Carers take on board suggestions and show they are supportive and caring and take into account his needs. I am happy with the service that is being provided.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review. We will pass this on to the team. Kind Regards.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from S L (Daughter of Client) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far our experience with Alcedo Care has been fantastic. They have shown great interest and have been keen to learn how to communicate via a communication board with my dad. Everyone we have met so far has been lovely and has gone above and beyond for our dad. Today is the happiest I have seen him
for years and it is down to Alcedo Care.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review. We will pass this on to the team. Kind Regards.


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Review of

Alcedo Care South Lakes

from Angela C (Mother of Client) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been 12 years, and 6 care agencies later since my 39-year-old son fell off his bike and sustained a high-level spinal injury. Alcedo took over his care package on 01/03/24. We as a family cannot believe the difference Alcedo have already made to our lives. For the first time, we have a manager
who is hands-on, compassionate, understanding, intelligent and responds immediately to every message and query from either the care team or my son. The nurse-led training has been detailed, timely and appropriate. It is also supportive and kind and also sensitive to my son and his care needs. The care staff are wonderful and for the first time they feel value and supported. We had begun to feel that there wasn't a decent and kind care provider out there. Alcedo have worked so hard to get everything right... I am grateful for all they have done/are doing to provide quality care for my son and to restore our faith in good care provision. Thank you. I mean this, thank you so much!

Reply from Katie Mckenzie, care manager at Alcedo Care South Lakes

Thank you so much for taking the time to leave such a kind review and sharing your positive experience with Alcedo Care. It's a pleasure to work alongside you and your son and I'm so happy we're making a difference.


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Review of

Alcedo Care South Lakes

from Amanda C (Wife of Client) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find that Alcedo are very professional, they are very understanding when it comes to providing my husband with his personal care. All of our carers on the team have been wonderful. They also help me with some household chores. If there are any problems a phone call to Alcedo and they try to get things
sorted. I would recommend to anybody that needed care or help.

Reply from Katie Mckenzie, Registered Care Manager at Alcedo Care South Lakes

Thank you so much for taking the time to leave such a kind review and sharing your positive experience. It's a pleasure to work alongside you and your partner. Kind Regards


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from L M (Relative of Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had excellent care so far from Alcedo who stuck with us after an incident with my son.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your kind words Kind regards.


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from L W (Daughter of Client) published on 21 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have met every carer who comes to look after my Mum and have to say every single one has treated Mum with the utmost respect and professionalism. They are friendly and kind, they perform their tasks with a cheerful attitude and can't do enough for Mum. I would have no qualms about recommending Alcedo
to anyone.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review. We will pass this on to the team. Kind Regards.


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Review of

Alcedo Care South Lakes

from William N (Husband of Client) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of the company have been gentle and kind with my wife and also very careful when handling her. Also enjoyable when chatting with us.

Reply from Katie Mckenzie, Registered Care Manager at Alcedo Care South Lakes

Thank you for your kind review, I am really pleased you're happy with the service. Kind regards.


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Review of

Alcedo Care South Lakes

from Hazel W (Partner of Client) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alcedo have been carers for my partner visiting 4 times daily and preparing meals.
Each and every one of the carers have been so good, professional, kind and have gone the extra mile.
As his partner, knowing the excellent care that he has received has eased the burden of worry.
I would not hesitate
to recommend Alcdeo.

Reply from Magenta Barrow, TBC at Alcedo Care South Lakes

Thank you for the lovely review, it was a pleasure to work alongside you and your partner. We wish you both all the best. Kind regards


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from S N (Son of Client) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience with Alcedo Care is very good.

Reply from Victoria Leecy, TBA at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your kind words. Kind Regards Victoria


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Review of

Alcedo Care Ulverston & Barrow-In-Furness

from R P (Son of Client) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all, no complaints.

Reply from Victoria Leecy, Operations Manager at Alcedo Care Ulverston & Barrow-In-Furness

Thank you for your lovely review.
Kind regards,
Victoria.


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Review of

Alcedo Care South Lakes

from S O (Sister of Client) published on 13 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Office staff are very friendly and always approachable. Carers are excellent, attentive to detail, well trained, cheerful and go above and beyond to cover my brother's needs. A very professional service which we hold in the highest regard. Would certainly recommend this company.

Reply from Magenta Barrow, TBC at Alcedo Care South Lakes

Thank you for your lovely review.
Kind regards.


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Review of

Alcedo Care South Lakes

from Susan M (Wife of Client) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is very good.

Reply from Magenta Barrow, TBC at Alcedo Care South Lakes

Thank you for taking the time to write this lovely review. I am really pleased you are happy with the service.
Kind regards.


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Review of

Alcedo Care South Lakes

from Nadia M (Wife of Client) published on 14 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the care is very good, could not be better. Every carer is excellent.

Reply from Magenta Barrow, Deputy Manager at Alcedo Care South Lakes

Thank you for taking the time to write this lovely review. I am really pleased you are happy with the service.


Kind regards,
Magenta


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Review of

Alcedo Care South Lakes

from M W (Father of Client) published on 11 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is good.

Reply from Victoria Leecy, TBA at Alcedo Care South Lakes

Thank you for your lovely review.
Kind regards.


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Awards / Recognitions (5)

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