Home Care Providers Owned by Kingsley Home Care Services Ltd in Norfolk

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Kingsley Home Care Services Ltd in Norfolk

Only the locations & reviews in Norfolk for Kingsley Home Care Services Ltd are showing below.

View the details of all 3 locations (with 41 reviews) owned by Kingsley Home Care Services Ltd

Kingsley Home Care Services Ltd Locations in Norfolk (2)

 

2 Home Care Providers owned by Kingsley Home Care Services Ltd in Norfolk

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Kingsley Home Care - Waveney Valley

36F Mere Street, Diss IP22 4AD 

9.9 14 reviews
"My wife has a very positive view of the Kingsley care service and the carers that provides her help on the three occasions each day. I…"   Read all 14 reviews

Kingsley Home Care Services is a provider of home care services in Norfolk & Suffolk. A wide portfolio of care services are provided including hourly care and live-in care. Staff are highly motivated and compassionate and come from a strong care… Read more about Kingsley Home Care - Waveney Valley

  • Care Provided
  • Live in Care
  • Nursing Care
  • Older Person Care
  • Dementia
Kingsley Home Care - North Norfolk

9 Penfold Street, Aylsham, Norwich NR11 6ET 

9.2 5 reviews
"Kingsley provide respite care for my husband. I have found them to be professional, kind and reliable. I can leave my home without any…"   Read all 5 reviews

The team at Kingsley Home Care services truly believe that living in your own home, the place you know and love, is the best place you can possibly be. They support you to make that happen, providing assistance with all aspects of personal care, household… Read more about Kingsley Home Care - North Norfolk

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Kingsley Home Care Services Ltd Reviews in Norfolk (19)

9.6
Kingsley Home Care Services Ltd has a Group Review Score of 9.6 (9.642) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Home Care Services Ltd must have a Review Score.

Overall Experience

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Review of

Kingsley Home Care - Waveney Valley

from Pamela A (Daughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been accessing carers for my dad since last autumn. After my mum died, nearly three years ago, demands for caring for my dad on my own became increasingly difficult. A conversation with hospital staff brought me to the attention of Kingsley Care home, and suggested making contact to have support
in caring for my dad in his own home. This all started the process with carers and has dramatically altered both mine and my dad's quality of life. One staff member, from Kingsley, came out and met with me directly: He was extremely understanding in the circumstances and listened well to all my concerns. I cannot find fault at all with either them - their time and attention given to my dad means so much to me: purely for the fact that he likes them and finds them kind, caring and genuinely interested in helping him. That means so much to me and gives me peace of mind to continue living my life with both family and work commitments - improving my relationship as a daughter.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you for your lovely feedback, it's very much appreciated.


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Review of

Kingsley Home Care - Waveney Valley

from E G (Husband of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has a very positive view of the Kingsley care service and the carers that provides her help on the three occasions each day. I have a similar view. Each of the carers have quickly understood my wife's needs and when necessary ask me any appropriate questions as to any additional requirements.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you so much for your feedback, it's so lovely to hear.


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Review of

Kingsley Home Care - Waveney Valley

from Tracey M (Granddaughter of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care and couldn't be more helpful with change of visit times etc while we navigated family helping too.
Made my Grandad feel so comfortable and he always enjoyed and looked forward to the carers coming.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you so much for your feedback, it's so lovely to hear.


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Review of

Kingsley Home Care - North Norfolk

from Jan L (Wife of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsley provide respite care for my husband. I have found them to be professional, kind and reliable. I can leave my home without any concerns for my husband's welfare and safety.
Their charges are competative for the area.

Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk

Thank you so much for your kind words. Our staff always try to give the highest standards of care with compassion and professionalism. Your feedback is important to us. Thank you for taking the time to submit a review. Greatly appreciated.


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Review of

Kingsley Home Care - Waveney Valley

from Diane M (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using this care company for a few years now and during that time their service has been very client based.
All carers whom have been to attend to my mother and previously my father have been very professional and polite with a deep sense of caring. They have respected her and promoted
her independence when attending to personal care. During her companion visit she developed strong friendships and shared experiences with those carers giving her a sense of purpose.
Secondly I would like to express my gratitude to the staff in the office whom are always there to solve any problems, or concerns I may have to ensure positive experiences for both my mother and us as a family.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you for you feedback, we really appreciate it.


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Review of

Kingsley Home Care - Waveney Valley

from L N (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been using Kingsley Care for some time now and both my mother and I are getting used to it now. We find the people at Waveney Valley very easy to communicate with and any problems we have are usually sorted out very quickly. The only slight issue that we have sometimes is timing but we understand
there is very little the carers can do about that if they have to stay somewhere longer. I like the fact that if any medication is running low we are emailed about it so that something can be done. I really like the service and it is really helping my mother.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you for you feedback, we really appreciate it.


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Review of

Kingsley Home Care - North Norfolk

from Peter T (Client) assisted by family/friend published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This branch is in its early stages but shows promise of being perfectly satisfactory in all areas.

Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk

Thank you for your encouraging, kind words as we continue to grow and develop.


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Review of

Kingsley Home Care - North Norfolk

from Donna H (Client) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk

Thank you for taking the time to leave a review of the service we provide.


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Review of

Kingsley Home Care - North Norfolk

from R M (Niece of Client) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has two carers who attend three times a week - they are punctual, reliable, helpful, friendly and flexible. We are delighted with the service we receive.

Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk

Thank you for your lovely feedback, it's so nice to hear such positive things about our carers.


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Review of

Kingsley Home Care - North Norfolk

from Ruth F (Niece of Client) published on 2 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsley Home Care has been providing excellent care for my aunt. My aunt receives her visits at the same time and the staff are always prompt. The staff has been very accommodating when I have asked for extra help, for example, extra visits or taking my aunt to an appointment. Nothing is too much trouble.
I would highly recommend them to anyone requiring any home care.

Reply from Karen Smith, Branch manager at Kingsley Home Care - North Norfolk

Thank you so much for your lovely feedback and we are so glad that you are happy with the service that we provide. I will ensure that we share your comments with the staff.


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Review of

Kingsley Home Care - Waveney Valley

from Deborah D (Daughter of Client) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been absolutely delighted with the help and support that we have received from the team at the Diss branch of Kingsley Home Care.
From the very first phone call to the manager and throughout the following months, my elderly mother has consistently received the kindest, most thoughtful and respectful
care possible.
It is our belief that the outstanding live-in care provided through Kingsley has really helped my mother's recovery from a bad fall.

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Review of

Kingsley Home Care - Waveney Valley

from Tom B (Son of Client) published on 2 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without hesitation, I highly recommend using the services of Kingsley Home Care and especially the dedicated team who have provided an outstanding service to my mother. They have been extremely supportive throughout, providing an evolving care plan to meet my Mum's changing needs and their app giving
immediate feedback on visits provides great comfort that Mum is in such capable hands. As for the Care Team themselves - every single one of them is absolutely fantastic - patient, understanding, considerate and so kind-hearted.

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Review of

Kingsley Home Care - Waveney Valley

from Paula W (Daughter of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsley Home Care stepped in to help my elderly mother following her discharge from hospital in December 2023. Their daily visits gave me huge peace of mind that someone would be there when I couldn't be. All the carers were very kind and thoughtful and willing to do any task.

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Review of

Kingsley Home Care - Waveney Valley

from Katie S (Daughter of Client) published on 15 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been having daily care visits from Kingsley for over a year now. She has got to know the regular carers well and enjoys their visits. It has provided security to my mum and peace of mind for me and my siblings. They go above and beyond and I rate them very highly. Would definitely recommend
them as an agency.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you for your lovely feedback, it's so nice to hear such positive things about our carers.


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Review of

Kingsley Home Care - Waveney Valley

from Laetitia O (Daughter of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been an absolutely brilliant experience. My father had a negative view of having a carer and has completely changed his perceptions and can't speak more highly of them now.
The flexibility of what they do on the day according to how my parents are/the variety of things that they are willing to help
with is excellent. And they are all so friendly and chatty, giving them a feeling of a friend popping over as they get to know them.
Can't thank them enough.

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Review of

Kingsley Home Care - Waveney Valley

from Jane V (Daughter-in-law of Client) published on 10 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsley Home Care Services have been brilliant with daily visits to my mother-in-law. They are easy to contact, helpful and very flexible when changes need to be made. The carers are kind, reliable and have been excellent. I would not hesitate in recommending their service as we have been delighted
and very grateful for their superb support. Thank you very much.

Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley

Thank you for the lovely feedback, I know all the carers that went into your mother-in-law enjoyed looking after her and I will be sure to pass on your feedback.


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Review of

Kingsley Home Care - Waveney Valley

from Arthur C (Client) published on 28 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been receiving care since 30/05/23 inclusive and since that time I have been well satisfied. The carers have been courteous, punctual and have effectively taken care of my needs in the hourly period there spend with me each morning.

Reply from Georgina Johnston, Operations Director at Kingsley Home Care - Waveney Valley

Thank you so much for your lovely feedback and we are so glad that you are happy with the service that we provide. I will ensure that we share your comments with the staff.


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Review of

Kingsley Home Care - Waveney Valley

from A B (Daughter of Client) published on 19 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely satisfied with service. Two introductory visits before care a good idea.
Lovely friendly carers took time to chat to him as well as assist him.
Will be using Kingsley Home Care Services again. Thank you so much.

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Review of

Kingsley Home Care - Waveney Valley

from Winifred S (Client) published on 7 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that I get from my carer. They are very helpful.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kingsley Home Care Services Ltd

News (0)

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