Home Care Providers Owned by Sylvian Care in Surrey

  • Home Care Providers Owned by Sylvian Care in Surrey

Sylvian Care Locations in Surrey (2)

 

2 Home Care Providers owned by Sylvian Care in Surrey

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Sylvian Care Farnham

Suite 2, 2 Tongham Road, Coltwood House, Runfold, Farnham GU10 1PH 

10 20 reviews
"My son found this company online and told me to contact them. There service is next to nothing excellent. The carers are caring and very…"   Read all 20 reviews

Welcome to Sylvian Care Farnham – Your Trusted Family Care Team Sylvian Care is a family-owned business with over 10 years of experience in providing high-quality care. The team’s journey began when they worked as carers themselves. Through dedication… Read more about Sylvian Care Farnham

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Sylvian Care Woking

Unit 214 Lansbury Estate, 102 Lower Guildford Road, Woking GU21 2EP 

9.5 5 reviews
"The care that Sylvian Care have provided my grandad was brilliant, his needs were met and he was happy with the care received, hopefully I…"   Read all 5 reviews

Everyone deserves the independence and respect to live life the way they want to. Sylvian’s home care service transcends what you may be familiar with to offer a truly tailored service to clients. By actively listening to clients' needs and taking the… Read more about Sylvian Care Woking

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Sylvian Care Reviews in Surrey (25)

Reviews Posted for members of Sylvian Care

Overall Experience

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Review of

Sylvian Care Farnham

from Stephen M (Client) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I needed home care to support me after discharge from hospital but had no experience or knowledge about where to go. My research suggested Sylvian Care Farnham set the standard for professional care about as high as it could go. I have not been disappointed. My carer is reliable, punctual and always
takes care to agree with me - never for me - what I need from him on a daily basis. The service is based on a thorough assessment before any commitment is made but remains flexible and focused on my changing needs. I was nervous about surrendering my dignity for some aspects of intimate care but it was clear from the outset that they could be trusted to respect my privacy and personal integrity. I am wholly satisfied with the service provided and believe it has been a key factor in maintaining and even improving the quality of my life in what are, for me, very difficult circumstances. I would not hesitate to recommend them to someone in need of high quality compassionate care.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

We are truly delighted to hear that our team has met your expectations and provided you with the support you needed following your hospital discharge. Ensuring that care remains person-centred, respectful, and adaptable to individual needs is at the heart of what we do, so it's wonderful to know that you have felt heard, valued, and supported throughout. Your kind words about our carers' professionalism, reliability, and sensitivity towards your dignity mean a great deal to us. It's especially heartening to hear that our service has not only met your needs but has also contributed positively to your quality of life during a challenging time. That is exactly the outcome we strive for, and your recommendation is the highest compliment we could receive.


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Review of

Sylvian Care Farnham

from G D (Son of Client) published on 28 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The manager and the team provide an excellent service for my mother.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you for your kind words! We're happy to hear that the manager and team have provided excellent service for your mother. Your feedback is truly appreciated.


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Review of

Sylvian Care Farnham

from J C (Client) published on 5 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My son found this company online and told me to contact them. There service is next to nothing excellent. The carers are caring and very knowledgeable and I have not looked back. Prompt I know times and cater the Friday before. Get my bill in at the end of each month
A very professional company. I
have not had any faults from them. Highly recommend them

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team has provided you with excellent care and support. Ensuring professionalism, reliability and compassion in everything we do is our priority and its wonderful to know that we have met your expectations. Your recommendation means a lot to us and we truly appreciate your trust in our service.


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Review of

Sylvian Care Farnham

from S P (Client) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Farnham very professional and caring. Since starting the agency a month ago, it has been a positive and good choice to choose them.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you ever so much for your lovely feedback. We're delighted to hear that you've had such a positive experience since starting with us. Providing professional and caring support is at the heart of what we do, and it means the world to know you've found us to be the right choice.


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Review of

Sylvian Care Farnham

from Michael C (Husband of Client) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

This young lady has not had any formal training in care (she doesn't need it) but she has a wealth of knowledge that she could share (she could do a flyer so she could pass on her experiences).
Very thorough, she does things properly "just about" is not in her vocabulary.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind review and your sense of humour - it certainly brought a smile to our faces. We are pleased to hear that you are satisfied with the care provided. To clarify, the carer attending to your wife holds an NVQ Level 3 in Health and Social Care, as well as ongoing 50+ training and mandatory face-to-face practical training, which is carried out annually. All of our carers have the same qualifications and undergo this comprehensive training to maintain the highest standards of care. We appreciate your light-hearted comment and are delighted to know that her dedication and attention to detail have made a positive difference to your wife's care. Your thoughtful feedback is greatly valued, and we are thankful for the opportunity to support you.


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Review of

Sylvian Care Farnham

from Lucinda E (Daughter of Client) published on 10 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Sylvian took over Mum's care after we had a bad experience with another agency. The carer was a breath of fresh air - efficient, cheerful, kind to Mum, and the office are the same. We then understood how a care agency should be and how much better life is for everyone knowing that Mum is happy and we
have 100% confidence that she is being well looked after. I would not hesitate to recommend them as a care agency, they have been an amazing support for the last 6 months.

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you for sharing such heartfelt feedback. We're so glad to hear that your mum's experience with us has been a positive one and that our care professionals and office team have been able to provide the care and support you both deserve. It's truly wonderful to know that she's happy and well looked after. We appreciate your trust in us and are honoured to be part of your mum's care journey.


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Review of

Sylvian Care Woking

from T V (Grandson of Client) published on 8 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The care that Sylvian Care have provided my grandad was brilliant, his needs were met and he was happy with the care received, hopefully I don't have to use the service again for a family member, but if I do I would definitely be coming back to Sylvian care and wouldn't hesitate to recommend them to
anyone.

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Review of

Sylvian Care Woking

from R A (Son of Client) published on 5 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Very impressed! Sylvian Care Woking have made the last 12 months truly incredible for my mother. I couldn't have coped without them, they really have been amazing every step of the journey and I cannot recommend them enough.

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Review of

Sylvian Care Woking

from G D (Granddaughter of Client) published on 31 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a client for just over a year now, she is greatly cared for and has a good relationship with all of the carers. It is such a relief to know that she is in great hands and has taken the stress away from our family knowing she is happy and safe. They are always on time and communication
is great with any questions we have or updates. Me and my mum had a very pleasant experience from the beginning organising the care package and I cannot recommend them enough. It was a welcomed change from the previous care company we used. Thank you so much.

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Review of

Sylvian Care Farnham

from Jacqui B (Daughter of Client) published on 25 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care was essentially a lifesaver for my Father and the family. We had tried various care companies over the past 3 years but none managed to establish the relationship that our Sylvian Carer did with my Dad. He was suffering from Alzheimer's dementia and would have good and bad days but she
dealt with him gently but firmly and always with respect. This is exactly what my Father needed. She also helped my Mum when dealing with their GP and actioning the medical care Dad required. Our carer become an extension of our family and I can honestly not rate them highly enough.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly touched to hear that our carer made such a positive difference in your father's life and provided the support your family needed. It's heartening to know that the gentle approach brought comfort during difficult times and that our carer became a trusted part of your family. We're honoured to have been able to help and are so grateful for your recommendation.


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Review of

Sylvian Care Farnham

from Diane C (Wife of Client) published on 18 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband's carer has been excellent. We are very happy with her and she treats him with kindness, respect, and compassion. He looks forward to her visits. We are very happy with her.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for sharing your feedback. It's heartening to hear that your husband's carer has been providing such excellent care, showing kindness, respect, and compassion. It's wonderful to know that her visits bring him joy, and that you're both very pleased with the support she offers. We'll be sure to pass along your kind words.


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Review of

Sylvian Care Farnham

from P S (Client) published on 18 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I am happy with my carer.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

We are glad to hear you're happy with your carer! Your feedback is important to us.


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Review of

Sylvian Care Farnham

from P C (Son of Client) published on 18 September 2024
Overall Experience  Overall Experience 5.0 out of 5

As the son of an elderly man with dementia I can say with all sincerity that the care provided by Sylvian Care Farnham since they started a few months ago has been exemplary; dignified, empathetic, professional and efficient.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly honoured to hear that Sylvian Care Farnham has made such a positive impact on your father's care. Our team strives to provide compassionate, dignified, and professional support to all our clients, and knowing that we've met your expectations means the world to us. Your feedback is greatly appreciated!


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Review of

Sylvian Care Farnham

from K W (Daughter of Client) published on 18 September 2024
Overall Experience  Overall Experience 5.0 out of 5

The care, courtesy and professionalism shown to my mother have been excellent and cannot be faulted. My mother genuinely looks forward to her care visits and importantly trusts her carer. I can honestly say the support to enable my mother to stay at home has gone beyond my expectations.
The communication
between Sylvian Care Farnham and myself using the app means that I can keep in contact even though I live many miles away.
I would not hesitate to recommend this company to anyone who needs support to stay in their own home.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that your mom is receiving the care and support she deserves and that she feels comfortable and looks forward to her visits. It's wonderful to know that communication through our app has made it easier for you to stay connected, even from a distance. We strive to exceed expectations, and your recommendation means a great deal to us. Thank you again for your trust and support!


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Review of

Sylvian Care Farnham

from L S (Husband of Client) published on 11 September 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the carer. She is friendly and my wife gets on great with her. She makes sure my wife is well cared for and looks forward to seeing her. She is ideal for her job 100%.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind words! We're delighted to hear that your wife has such a great rapport with her carer and that she looks forward to her visits. It's wonderful to know that the carer ensures your wife is well looked after and brings a sense of comfort and companionship. We're incredibly proud of our team, and we'll be sure to pass on your lovely feedback. It's fantastic to hear she's such a perfect fit for the job 100%!


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Review of

Sylvian Care Farnham

from L S (Son of Client) published on 4 September 2024
Overall Experience  Overall Experience 5.0 out of 5

The service from Sylvian is excellent from the initial meeting to agree the care plan through to the care being provided.
Always on time, friendly service, you can tell they really care about the people they look after. If you are looking for care in your home look no further.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words! We're happy to hear that you've had such a positive experience with our Sylvian Care Farnham team. Our care staff is dedicated to providing the best care possible and it's wonderful to know that our commitment to being punctual, friendly and genuinely caring has made a difference. Your recommendation means a lot to us, and we're grateful to be trusted with your mom's care.


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Review of

Sylvian Care Farnham

from D S (Client) published on 30 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I'm happy that I chose Sylvian Care Farnham. They work with you keeping you informed, which makes for a smooth partnership. The carers are always on time, hardworking, complete tasks efficiently, and are kind, caring, and professional.
They work with you to ensure your care plan requirements are met.
I would highly recommend them to anyone.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words! We're thrilled to hear that you're happy with Sylvian Care Farnham and that our team has met your expectations. Keeping our clients informed and ensuring a smooth partnership is a top priority for us, and it's wonderful to know that our carers' dedication and professionalism have made a positive impact. Your recommendation means the world to us, and we're here to continue providing the high-quality care you deserve.


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Review of

Sylvian Care Farnham

from J S (Mother of Client) published on 20 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Farnham took over care of my son at short notice and has done everything in their power to meet his needs. Successfully. I may add. He had a detailed assessment to begin with and they have provided an excellent friendly, caring, hardworking, and efficient carer to help and support him.
He couldn't be happier, which is extremely important, especially to me as his mother.
Communication is very good showing that they care about their clients and their immediate family. They always manage to respond and deal with any unforeseen need for extra care etc.
They are very caring and professional.
I would highly recommend Sylvian Care Farnham to anyone.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and glowing review. We're truly delighted to hear that your son is happy with the care he's receiving, and we are pleased to have been able to meet his needs so successfully. It means a great deal to us, especially knowing how important it is to you as his mother. We take great pride in ensuring that both our clients and their families feel supported and well cared for, so it's wonderful to know that our communication and responsiveness have made a positive impact. Your recommendation is greatly appreciated, and we are grateful for the trust you've placed in Sylvian Care Farnham.


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Review of

Sylvian Care Farnham

from B M (Son of Client) published on 19 June 2024
Overall Experience  Overall Experience 5.0 out of 5

The care given was of such high quality, it was like a family member was providing it. Everything was done considerately with plenty of chats for what was the best. Nothing was rushed and I absolutely would recommend the carers to anyone. Thank you so much!

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you for your heartfelt feedback! We're thrilled to hear that the care provided felt as warm and considerate as being cared for by a family member. Our team strives to ensure every client feels valued and involved in their care decisions, so your words mean a lot to us. We're glad that you felt nothing was rushed and that you had ample opportunity for discussion. Your feedback is greatly appreciated, and we are grateful for your kind words. Thank you so much!


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Review of

Sylvian Care Farnham

from J M (Daughter of Client) published on 13 June 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers were knowledgeable. They were kind, patient, caring and very professional. They were inclusive and kind to the family.

Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care Farnham

We are delighted to hear that our team of carers were knowledgeable, kind, patient, caring, and very professional in their approach. It is also heartening to know that they were inclusive and kind to your family. Our team strives to provide the highest level of care and support, and your positive comments reaffirm our commitment to excellence. Your words will surely be a great motivation for our carers to continue delivering exceptional care services.


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