Home Care Provider Owned by Caring Connections Ltd in Cheshire

  • Home Care Provider Owned by Caring Connections Ltd in Cheshire

Caring Connections Ltd Locations in Cheshire (1)

 

1 Home Care Provider owned by Caring Connections Ltd in Cheshire

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Caring Connections - Warrington

Office 3, Dallam Court, 120 Dallam Lane, Warrington WA2 7LT 

1.8 1 review
  • Care Provided
  • Older Person Care
  • Dementia
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Caring Connections Ltd Reviews in Cheshire (1)

Reviews Posted for members of Caring Connections Ltd

Overall Experience

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Caring Connections - Warrington

from H P (Grandson of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly, a lot of the carers who work here are lovely. However, unfortunately, the company itself is disorganised, poorly managed and shows a significant a lack of consideration for their clients who are vulnerable. Care staff would always be running late, not the carers fault, as they said they had
calls overlapping - then they would be rushing to get to the next call asap. There was zero communication from the office when times of calls were changed or carers were running late, it wasn't unusual for carers to turn up 2 hours later than the visit should be and there was a couple of occasions where nobody arrived at all. Carers said that tasks and medication listed on the app would repeatedly be incomplete or incorrect so the staff who turned up wouldn't know what needed to be done. There was 2 occasions where the key safe was left open/unlocked with the key inside. Unfortunately, I would not be able to recommend Caring Connections Warrington to others.

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