Home Care Providers Owned by Platinum Care Solutions Group in Hampshire

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Platinum Care Solutions Group in Hampshire

Only the locations & reviews in Hampshire for Platinum Care Solutions Group are showing below.

View the details of all 4 locations (with 131 reviews) owned by Platinum Care Solutions Group

Platinum Care Solutions Group Locations in Hampshire (2)

 

2 Home Care Providers owned by Platinum Care Solutions Group in Hampshire

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Platinum Care Solutions

6 Russell Buildings, 86 West Street, Portchester, Fareham PO16 9UL 

9.9 58 reviews
"My mother was a client of Platinum Care Solutions for over 5 years before moving into residential care at the end of 2024. Over the time…"   Read all 58 reviews

“Making lives better” Platinum Care Solutions supports people to live independently either in their own home or in a residential setting. With 20 years’ experience across Hampshire and West Sussex, they take pride in providing a high-quality service… Read more about Platinum Care Solutions

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Safe Harbour Homecare Ltd

Park House, Park Road, Petersfield GU32 3DL 

9.9 18 reviews
"I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company.…"   Read all 18 reviews

Safe Harbour Homecare is a domiciliary care provider, giving clients across East Hampshire the chance to continue living independently and with dignity in their own homes. Experienced, skilled staff offer the added assurance that they will provide… Read more about Safe Harbour Homecare Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Platinum Care Solutions Group Reviews in Hampshire (76)

9.9
Platinum Care Solutions Group has a Group Review Score of 9.9 (9.918) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Platinum Care Solutions Group must have a Review Score.

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Review of

Platinum Care Solutions

from Lyn D (Daughter of Client) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a client of Platinum Care Solutions for over 5 years before moving into residential care at the end of 2024.
Over the time the carers were an absolute godsend to both my mum and myself, not only did they provide mum with an excellent standard of care and daily doses of friendship and
kindness, but they provided me with constant support and mum would definitely have needed to move into residential care a lot sooner if it hadn't been for them.
Mum and I both built good relationships with her carers over the years and I would go as far as saying we now consider her senior carer to be a close family friend who will continue to be a part of mine and mum's lives even though she is no longer her carer.
I would thoroughly recommend Platinum Care Solutions to anyone needing care and support for a loved one in their own home as the staff are amazing and really do go above and beyond, thank you Platinum for everything, I couldn't have cared for mum without you!

Reply from Annette Durrant, Area Manager at Platinum Care Solutions

Thank you for your kind words it is much appreciated, we will pass on these comments to the team, thank you once again.


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Review of

Safe Harbour Homecare Ltd

from C Y (Client) assisted by family/friend published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service is excellent. The girls very friendly and efficient.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for the lovely review I will pass on your comments to the staff.


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Review of

Safe Harbour Homecare Ltd

from D G (Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been with Safe Harbour now for 6 weeks, I have previously had different carers. I was apprehensive of going with another care company. Safe Harbour carers are chalk and cheese to the previous carers. It is extremely convenient to have carers arrive on time every day. The other carers turned up
whenever and mucked my daily routine up, without exemption Safe Harbour carers have been wonderful, very consistent, caring and willing to learn. It appears to me, that any jobs that need doing, they accommodate this. They have helped me sort new equipment. I am very happy with the care I receive and so is my family.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Oh this is so lovely, I will pass on the comments to the team, thank you for taking the time to review the care.


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Review of

Platinum Care Solutions

from Greg T (Son of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

"My mother receives care from this wonderful company, and I cannot praise them enough. The staff are incredibly kind, compassionate, and truly go above and beyond in everything they do. When I visit, the house feels warm and welcoming, and it's clear that the carers bring so much joy to my mum's life.
No task is ever too much, and their dedication has made them feel like part of our family. It gives me great peace of mind knowing she is in such good hands. Highly recommend!"

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We're so glad you felt a true sense of peace and care - that's exactly what we hope to offer. Your feedback means a lot and reminds us why we do what we do. Kind regards


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Review of

Platinum Care Solutions

from N W (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum never expected to need carers but following a very poor hospital experience needed considerable help in order to remain in her home. The staff were reliable and caring and never made her feel she was asking too much. She largely had a familiar set of carers which meant routines and general expectations
were known. She received care from Platinum for just over 3 years but has sadly now died. During her final weeks, the manager made sure that there was a very tight group of her preferred carers to try and make a truly awful time a bit better. For that I will always be grateful. They were also very kind to my sister and I at the time of bereavement, attending her funeral and checking up on us! Extremely kind.

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for sharing this deeply heartfelt review. We're truly honored to have supported your mum during such a sensitive time. Knowing that she felt cared for and respected means everything to us. Your kind words about our team's reliability, compassion, and presence during her final weeks are genuinely moving. We're also thinking of you and your sister - it was a privilege to be there for you both. Kind regards


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Review of

Platinum Care Solutions

from Susan A (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Platinum care solutions are a very professional company. They employ experienced staff who offer exceptional care and support to their client/ service user. They have been visiting my mum for over 2 years now. She is very happy with the support and care she receives, enabling her to live in her own
home independently with carers and family support. They are flexible on what they provide at a competitive price. Mum was reluctant to accept assistance with care , but now she looks forward to their daily visit .

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for taking the time to leave a review, we appreciate your kind words.


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Review of

Platinum Care Solutions

from iain j (Son of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

happy all round with the care given to my mother from the ladies who visit her most mornings for a top to tail wash always reporting to me any rashes or problems. the carers are happy to do things i need done and also
always offering to do more
i like the freedom to adjust times and days if needed
and this is done via office or staff

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you for your kind words. We are so pleased to hear your feedback!


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Review of

Platinum Care Solutions

from Valerie P (Sister-in-law of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and consistent care received for my sister in law.
The last carer to visit her when she was at home saved her life by her prompt action
Care package built up from once a day to five times a day as my sister in law became more disabled

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we can be there to support your sister in law. Kind regards


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Review of

Platinum Care Solutions

from G H (Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, helpful and well mannered. Organisation is flexible when needed and billing is timely and accurate.
Would recommend to others requiring this type if service. On recently contacting tbe owner regarding recent price increase she was most helpful in explaining the situation.

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Communication is key for us as a business. Kind regards


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Review of

Platinum Care Solutions

from Mike G (Husband of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been with the service for some time and we formed a relationship with the regular carers which she enjoyed and appreciated towards the end of her life. She came to rely on the carers to assist her with her needs and wants their respect they offered with the sense of humour That was enjoyed
by all went a long way in making her feel comfortable in the last few days of our life I would like to say thank you to those members of staff who attended right up to the end and the support they offered my wife and myself a big thank you

Reply from Olivia Mead, Business Development Manager at Platinum Care Solutions

Thank you so much for taking the time to leave a review. Your feedback to the team means a lot to us, and we are glad we were there to support your lovely wife and make her feel comfortable when receiving care. Kind regards


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Review of

Safe Harbour Homecare Ltd

from L H (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since joining Safe Harbour find their services really good. Rota each user really helpful and time keeping very reliable. Carers very good and helpful.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words I will pass these on to the staff.


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Review of

Safe Harbour Homecare Ltd

from M H (Son of Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, attentive, caring and very patient. They talk to her as a human being.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for your kind words really lovely to hear I will pass on your comments to the staff.


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Review of

Safe Harbour Homecare Ltd

from L E (Daughter of Client) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe Harbour's swift response to help us care for my father was exactly what we needed. Morning and evening visits organised by their kind and efficient supervisor were just what we needed in caring for Dad.
Every members of the caring team made a tremendous effort to assist Dad especially as his needs
intensified.
The warmth, friendliness and friendliness of the caring team was excellent. We would strongly recommend - Safe Harbour Homecare.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you so much for the kind words, I will pass on your comments to our wonderful care staff.


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Review of

Safe Harbour Homecare Ltd

from K A (Father of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my daughter resumed back to normal following the Christmas and New Year. Two carers were back in the swing of things, carrying out their duties to a high standard. They also go above and beyond by helping out domestically. The only thing I would add is that when carers go off sick (which occurred)
there is no one available to take their place. Fortunately, no issues this time.

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Review of

Safe Harbour Homecare Ltd

from P B (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe Harbour Homecare staff come and take me shopping twice a month. So much truth in the saying 'a little help is worth a lot of pity'.
In their care, it's a great help, always willing, cheerful and with kindness.
Quite frankly, I do not know what I would do without them.

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Review of

Safe Harbour Homecare Ltd

from Josephine Y (Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the service I receive. The staff are so kind and caring. Nothing is too much trouble. I would thoroughly recommend Safe Harbour Homecare to anyone.

Reply from Callie Mason, Marketing Manager at Safe Harbour Homecare Ltd

Thank you for taking the time to write a review. We really appreciate the kind comments.


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Review of

Safe Harbour Homecare Ltd

from Joseph C (Husband of Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my wife's care, she received outstanding treatment and service. All the carers were exceptionally kind, considerate and performed their tasks with skill and above all, with dignity. They all made my wife relaxed and peaceful and I cannot speak highly enough and to thank all of them, but to say
thank you all and god bless you all for a wonderful few months of care.

Reply from Callie Mason, Marketing Manager at Safe Harbour Homecare Ltd

Thank you so much for taking the time to share such lovely words. We are privileged to have been able to care for your wife. Best wishes.


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Review of

Safe Harbour Homecare Ltd

from Denise R (Daughter of Client) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always available to discuss worries and care needs with. Very friendly, kind and informative. They become like family and we are truly grateful to them all.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you for taking the time to review the service, so happy to hear that you are happy with the care and support the team are providing, I will pass on these comments.


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Review of

Safe Harbour Homecare Ltd

from Andrew S (Son of Client) published on 22 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe Harbour has recently conducted a follow-up care assessment with myself and my parents. Experienced, careful, thoughtful, kind and understanding the purpose was to review my parent's needs since they started with Safe Harbour around a year ago. It covered timings of visits, staff visiting and whether
they were meeting all expectations.
We are all very happy with the staff that visit and the services they provide. Additionally, the carers have become friends to my parents. Any issues I deal directly with the office and their attentive responses have been first-class.

Reply from Annette Durrant, Area Manager at Safe Harbour Homecare Ltd

Thank you so much for taking the time to complete this review, lovely comments and great to hear that your parents are so happy with the care and support.


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Review of

Platinum Care Solutions

from Jane L (Daughter of Client) published on 26 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Platinum for over 6 years and it started with a few visits a day to the now maximum. In all that time, they have changed their support and care for Mum as her illnesses and frailty declines. All of the carers have been great and help Mum to the best of their ability. Mum struggles
a lot so it is difficult to get it right all the time, but whoever goes in to see her treats her with kindness and supports her to the fullest. Mum has quite complex needs and nothing is too much, the carers really do show such compassion with her. There are several carers that have become real favourites for Mum and they brighten her day with their anecdotes and conversations. They are so obliging and try the very best they can to adjust to anything we throw at them last minute and the office staff are just as wonderful and helpful. Thanks to their tireless support and help, Mum is still able to stay in her home. Thank you.

Reply from Callie Mason, Marketing Manager at Platinum Care Solutions

Thank you so much for your kind words. We are honoured to have provided support to your mum over the past 6 years and enabled her to remain in her own home. We are very proud of the work we do and it is lovely to receive such positive feedback. Kind regards.


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