Home Care Providers Owned by Call In Homecare Ltd in Glasgow City

  • Home Care Providers Owned by Call In Homecare Ltd in Glasgow City

Call In Homecare Ltd Locations in Glasgow City (2)

 

2 Home Care Providers owned by Call In Homecare Ltd in Glasgow City

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Call-In Homecare - Glasgow

12 Commercial Road, Gorbals, Glasgow G5 0PQ 

Call-In Homecare - Lanarkshire

2c Napier Place, Wardpark North, Cumbernauld, Glasgow G68 0LL 

8.8 3 reviews
  • Care Provided
  • Older Person Care
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Call In Homecare Ltd Reviews in Glasgow City (3)

Reviews Posted for members of Call In Homecare Ltd

Overall Experience

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Review of

Call-In Homecare - Lanarkshire

from Linda F (Daughter of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the support we have received from two staff members in particular. They have responded well to any concerns we have raised around our family member's general situation.
Supporting our family member can be very stressful at times - mainly due to their resistance to accept
their multiple health issues and inability to complete their activities of daily living without support.
We had some difficulties with the previous provider we were given. E.g when we tried to contact them the phone was often not answered and voice mail messages not returned. The Lanarkshire team of Call-in Homecare always answer their phone and have responded to any requests we have made in a helpful, non judgemental manner.

Reply from Eve Conroy, Social Media and Communications Manager at Call-In Homecare - Lanarkshire

Thank you so much for taking the time to review us. We are so pleased that your family member is getting the best out of our care and feels supported - this is everything we strive for. Please do not hesitate to give us a call if you need anything else from us or have any other enquiries. We look forward to continuing to support your loved one! Kind Regards, Eve


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Review of

Call-In Homecare - Lanarkshire

from L M (Niece of Client) published on 8 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been receiving home care support for around 3 years now, following a diagnosis of lung cancer and a general decline in his overall health. He is a quiet stoical man who has lived alone for many years since the death of his brother. His home care support came at a crucial time for him and
indeed for our family, and there is no doubt that without this level of support, my uncle would not have been able to maintain the quality of life he has experienced so far. The carers have been amazing and over the 3 years have formed very caring and dignified relationships with my uncle, and have been very sensitive and responsive to not only his physical needs but to his emotional needs also. We can only imagine how overwhelming it must be to live with cancer and all the anxiety that brings. To the family, the carers seem genuinely interested in his well-being and his desire to live well and in his own home until the end of his life.

Reply from Eilidh Raper, Service Manager at Call-In Homecare - Lanarkshire

Thank you so much for your review, your kind words truly mean a lot to our team. We strive to provide the best possible care and support for our service users, and it is heartwarming to know that our efforts have made a positive impact on your uncle's life - particularly with everything he has been through. Our carers enjoy their visits with your uncle and it's wonderful to know that this is reciprocated. If there is anything more we can do to further assist you, your uncle, or your family, please do not hesitate to reach out. Your feedback helps us continue to improve and provide the highest level of care possible. Thank you once again for sharing your experience with us, and please give our best regards to your uncle.


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Review of

Call-In Homecare - Lanarkshire

from Elizabeth B (Client) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have some amazing carers who look after me and let me live my life to the best of my ability. They do their best and go over and above the call of duty. However there is one carer I do not give permission to enter my house, the coordinators should all know this as it has been many years (and only
after her second visit) since this has been in action but over the past few years her name appears on my rota which means I have to phone and cancel. Apart from this, I have great respect for the carers who definitely don't get paid enough.

Reply from Eilidh Raper, Service Manger at Call-In Homecare - Lanarkshire

Thank you for your comment, this is so appreciated. The staff very much enjoy attending to yourself as much as you enjoy them attending. We hope to continue to deliver great service to you and although some carer matches are not a good fit, we try our best to utilise feedback to keep on top of our best performance, which is what we will do with your comments. Thanks again for taking the time to review us and we hope you continue to have positive experiences with our services. Your feedback is invaluable in helping us improve and ensure that we provide the highest standard of care possible. If you have any further suggestions or concerns, please don't hesitate to reach out to us. We are always here to listen and make necessary adjustments to meet your needs.


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Awards / Recognitions (0)

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