Only the locations & reviews in Leicestershire for A&R Guardian Services Ltd are showing below.
View the details of all 2 locations (with 8 reviews) owned by A&R Guardian Services Ltd
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Office 3 1st Floor Eastgate House, 19-23 Humberstone Road, Leicester LE5 3GJ
Submitted via Website • Report
Reply from Admin Team, Administration Team at A&R Guardian Services Ltd
Thank you for sharing your experience. We are so grateful for your kind words. We are happy that the hours of staff training and electronic visit management system used have helped in improving the quality of care & visits time keeping. We aim to keep high standards of care. *We Provide *We Protect *We Care
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Submitted via Website • Report
Reply from Admin Team, Administration Team at A&R Guardian Services Ltd
Caring for your wife was an honour and you were such a loving couple. It was heart-breaking when your wife passed away. We shared good times and bad times together just like a close family. The passing away of your wife touched many of our care staff as they had cared for her since July 2017. You were there for your wife through out and you honoured her wishes to the very last day. Thank you for taking your time to leave this review.
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Submitted via Website • Report
Reply from Ruth, Manager at A&R Guardian Services Ltd
Thank you Clare for your feedback. We're glad you're satisfied with the care provided for your dad. It's wonderful to hear that our carers have been kind, patient, and understanding, and that our managers have been responsive to your needs.We truly appreciate your support and we remain committed to providing the best care possible
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Submitted via Website • Report
Reply from Ruth, Manager at A&R Guardian Services Ltd
Thank you Karen for sharing your feedback with us. We're pleased to hear that you found the overall care for your dad to be good, and we appreciate your thoughtful insights on consistency and the importance of continuity. We also take note of your concerns and we will ensure that these aspects receive careful attention in the care we provide moving forward. Your comments are invaluable, and they motivate us to uphold the highest standards of care for our service users. Please feel free to reach out if there's anything else you'd like to share.
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Submitted via Website • Report
Reply from Ruth Chiswo, Registered Manager at A&R Guardian Services Ltd
Thank you very much for your kind words. We endeavour to maintain consistency with our carers as well as the care we provide. We are pleased to hear that your experience with us has been fulfilling.
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Submitted via Website • Report
Reply from Ruth Chiswo, Registered Manager at A&R Guardian Services Ltd
Thank you for your kind words. It was truly a privilege for our staff to spend time with your Auntie, always respecting and supporting the independence she valued. We feel honoured to have been part of her journey.
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